Resolved
Resolved
Gunsbet Casino - Not honoring personal bonus offer
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Resolved
Resolved
VulkanVegas Casino - Refusing to pay legitimate winnings
Hello, I would like this time to give you the full experience on VulkanVegas Casino. On 8.07.19 I have decided to make a deposit on this casino. I ...
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Resolved
Casillion Casino - Not honoring AG Coin bonus
Rudely sending me the same automated msg that the previous rep had sent me. Dishonoured AG coin and 20 fs bonus. I've not got any other accounts ...
Resolved
Resolved
La Fiesta Casino - Does not want to pay legitimate winnings with false "bonus abuse" accusations
The casino gives the reason for not sending money because I did not follow the rules of the bonus policy, but the fact is that before making a deposit ...
Unresolved
$5,000
Unresolved
GoProCasino - Been given intentionally false bonus rules information more than once
I played multiple aspire global casinos cashiopiea & “piratespin and won 7000$ cdn between them in a span of a couple weeks (also lost my fair share ...
Rejected
$3,500
Rejected
GoWild Casino - Unfairly Denied Winnings
On the 2nd November I deposited $80 into my online account and played several games from about 9pm to 2am.I won an amount of $5,000 and withdrew $4, ...
Resolved
€5
Resolved
Betrebels Casino - Not honoring the AG Coin offer
I joined with the AG Coin it says to contact customer support to claim the coin bonus which is a value of €10I did this and they have now come back ...
Resolved
BTC0
Resolved
FortuneJack Casino - Offered me an attractive bonus, then proceed to confiscate winnings
Hello, im going to try and make this as clear as I can. Ill start with the opening of my fortune jack account that took place probably 6 months ago. ...
Resolved
$650
Resolved
Winward Casino - Bonus and withdrawal error
The casino has used a bonus cash back as reason for reduced payout when not entitled as per screenapshots. I made a withdrawal of $750 which was ...
Resolved
$250
Resolved
Dream Vegas Casino - Winnings confiscated due to unclear bonus terms
Hi there,I was hoping you guys could help me with my issue. I deposited $150 and received a $60 bonus at Dream Vegas. While playing through my ...
Resolved
£0
Resolved
bCasino UK - Refusal to pay winnings due to twisting of term in wagering
On the 01/04/2019 i deposited £100 for bcasino'a 50% deposit bonus found here: https://www.bcasino.co.uk/promotions/daily-reload-bonus/?lang=en& ...
Resolved
Resolved
Mr.Play Casino - Refusing to honor their own bonus offer
I received an email offer (see attached) and duly deposited £10. When I could not find the spins I contacted the chat line. Transcript attached. ...
Resolved
€1,362
Resolved
SpinUp Casino - Refused withdrawal due to unjustified breach of bonus terms and conditions
HiI made a deposit of £150 (approx 170 EUR) on SpinUp Casino and utilised their deposit bonus. I went on to play games, eventually getting lucky and ...
Resolved
Resolved
Temple Nile Casino - Voided winnings due to bonus ban I wasn't even informed of
Took the 200 percent bonus from temple nile casino with an 50 euro deposit. was able to fullfill the wagering requirements. during this time the ...
Unresolved
€2,056
Unresolved
Stakes Casino - Payment denied and account closed due to unjustified duplicate accounts accusations
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Unresolved
Unresolved
iGame Casino - Did not receive the bonus for my deposit
Hello,On Wednesday 17th 2019 I wanted to deposit 25 in order to receive 100 freespins in Phoenix Reborn.This offer I received via email and message in ...
Resolved
€160
Resolved
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,i made a deposit in webby slot of 50 euro on 13.04.2019.And took 100 percent bonus of 50 euro...and i played and loss the money ...
Resolved
Resolved
King Billy Casino - Unfairly accused of delaying bonus round
Hello, King Billy Casino has voided my balance because they say that I made a deposit while I had an unfinished game pending. Here is what happened:-I ...
Resolved
Resolved
Captain Jack Casino - False Advertising to get me to deposit money, then took my jackpot
Believing the attached bonus terms on their website, I deposited my money and played. I won a $500 jackpot and some smaller ones and had a good amount ...
Resolved
Resolved
21.com Casino - Bonus not given as advertised, no live support, no answers to my emails
The following has been cut copied and pasted from my out going mail Hi didn't get my bonus spins on monday and I have sent a few emails now !! but yet ...
Unresolved
€703
Unresolved
Champagne Spins Casino - Accused in breaching terms and conditions without any proof
Hey, so I played first time at ChampagneSpins 26.3.2019. I made first deposit with bonus and I lost that, after that I took my second deposit bonus ...
Resolved
Resolved
LV BET Casino - Bonus unlawfully taken
I signed up to LV Bet and took advantage of their welcome bonus and was 1300 up after wagering and requested a withdrawal.Then i receive this ...
Resolved
Resolved
Casino Extra - Unfairly declined €5,000 win
Hello.My 5000e withdraw was cancelled and changed to 100e balance becouse I had active freespin bonus, and the maximum amount you can withdraw when ...
Resolved
kr21,000
Resolved
Sloty Casino - Unfairly accused for breaking bonus rules
On the 15/03/2019 i deposited 500 NOK on Sloty, with a 100% bonus so i could play for 1000 NOK. I started playing slots and won 1900 NOK and then the ...
Resolved
€35
Resolved
BonanzaGame Casino - Cashback delayed/not credited
1.4.19, i make a deposit of 175.- and lost everything. at bonanza casino there is a daily cashback available. see file attached.the same day at 21:30 ...
Resolved
Resolved
Casimba Casino - Declined $50,000 winnings due to unproven accusations of bonus terms breach
Hello I have previously sent you an email here is my revised so there’s a better understanding. Hello my name is Nadine < surname removed > and I ...
Resolved
€251
Resolved
Gudar Casino - Withdrawal unjustly reduced with €251
I used their 3rd deposit bonus, deposited 100€ and received 50€ bonus and 100 freespins on "vikings" Slot.. I decided not to play those Vikings ...
Resolved
€0
Resolved
Split Aces Casino - Unfairly Declined Withdrawal
Splitaces has advised they will be declining all withdrawals and refunding the original deposit.I made 2 deposits of £250 each, receiving a bonus for ...