Resolved
£502
Resolved
Mobile Wins Casino - Incorrectly applying terms to confiscate my winnings
HiI have had £502.10 confiscated from me from Mobile Wins because they are claiming I broke their bonus terms and conditions. Their email is attached ...
Resolved
£200
Resolved
Dazzle Casino - Improperly applying terms
I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...
Unresolved
$2,500
Unresolved
Grande Vegas Casino - Wrongfully Denied My Winnings
Im reaching out to you to help me retrieve my winning. I have been playing these online casinos for over 2 years. Therefore im aware of all the loop ...
Rejected
€1,495
Rejected
SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided
I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was ...
Rejected
Rejected
SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''
Hey,I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via ...
Resolved
€0
Resolved
Arcanebet Casino - Played and won, then got locked account and refused to get my winnings
Hello i'm writing a complaint about Arcanebet Casino. I was playing the second deposit offer of the Welcome Bonus after finishing the wager ...
Resolved
$33,000
Resolved
Casinoin - Applying bonus terms for a CASH deposit after big win
I have attached a screenshot to this complaint so that it is clear what I am trying to explain.On 13/5/2020 I deposited twice at Casinoin. My first ...
Resolved
$376
Resolved
Golden Star Casino - Disconnected in Bonus game
Hi,I have registered with golden star casino about week ago,the last deposit that i have made of 500 CAD,i was lucky and won 3911 CAD,and i continue ...
Resolved
Resolved
Playamo Casino - Been accused of violating bonus terms without any proof
Hi, I Deposited $75 dollars and received a 100% bonus.Ultimately I had to wager 50x the amount (50x75=$3,750)I wagered the whole bonus and was able to ...
Resolved
Resolved
Casinoin - Adding and applying bonus term retroactively in order to avoid paying €10,850 of legitimate winnings
I played a 100% welcome bonus on 13.5.2020, with 500 euros. I ended up winning 10 850 euros from their campaign, and this is where the trouble began. ...
Resolved
€750
Resolved
CasinoEuro - Alleged breach of bonus terms without any further justification given
Dear Sirs and Madames,it is about the online casino casinoeuro.com. The operator of this website is BML Group Ltd, Maltese company registration number ...
Unresolved
€2,200
Unresolved
Lord Lucky Casino - 2200 euro removed after wager was complete
I have been playing here for a couple of months. i always play on the thursday as they have the offer 50% up to 100 euro bonus. This bonus has been ...
Resolved
€300
Resolved
Locowin Casino - Unfair confiscation of legitimate winnings
I took the 4th welcome bonus on locowin (50% match deposit for a deposit up to 400€).I deposited €20 and received €10 bonus.After completing the ...
Resolved
Resolved
Betway Casino - Bonus not given according to T & C
I won 3 cards on blackjack table on 17/11/2019 UTC. 2 was yellow card and 1 was red card. But it was not credit in my account so i go for hel by live ...
Resolved
Resolved
Alf Casino - Account locked and €4,500 balance taken without any proof
Hello AskGamblers,On the 11th May I signed up and deposited 200€, taking their 100% welcome bonus. I played on some slots and managed to get some ...
Resolved
$1,000
Resolved
MonteCryptos Casino - Active Bonus balance spoiled over a previous declined withdraw request
I made a withdrawal request for $1000 on May 3rd 2020. On may 4th I deposited $320 with a 50% match bonus which gave me $480 total in my bonus account ...
Resolved
$0
Resolved
Miami Dice Casino - Confiscated legitimate winnings with unproven accusations of a bonus terms violation
Hi there, I created an account on Miami Dice Casino on April 28/2020. I deposited $200 and received their welcome bonus of 200% ($400) I read all ...
Unresolved
€3,950
Unresolved
Elcarado Casino - Unfair confiscation of legitimate winnings due to misleading and contradicting bonus terms and false information given by live chat
I want to say in advance: I've been playing at Rabbit Entertainment Ltd. casinos for years and never had any problems. ElCarado is the first exception ...
Resolved
Resolved
Maria Casino - Freespins not given
I made account to MariaCasino and they had Welcomebonus of 100% for first deposit and 600 free spins. First I didn't get the deposit and I asked about ...
Resolved
Resolved
Karamba Casino - Unjustly declined €3,000 withdrawal
I received an email with 50% bonus. So i signep up and deposit 200€ to get 100€ Bonus.After a couple spins i landed a 1000x on 4€ stake. ...
Resolved
$30
Resolved
PokerStars Casino - Bonus given only partially
Recently I've registered on Pokerstars.cz and deposited more than 20$ with the bonus code "FORTY" and after that, I've received a bonus of 5$ twice. ...
Resolved
Resolved
Mr Green Casino - Freespins not given
Every week mr green has the same promo..pay in 20 euro en get 100 or 150 freespins. For the second time in a few weeks i dont get the fs because i ...
Unresolved
Unresolved
Mr.Play Casino - Free spin deposit bonus only partially awarded
After receiving 60 out of 100 bonus spins earned through a deposit on April 25, casino says I dont have a bonus to claim anymore, yet the first 2 days ...
Resolved
Resolved
LuckyThrillz Casino - No Welcome Bonus Given
Joined up with this new casino as welcome bonus was rather attractive. Entered all my personal info and made a deposit but did not receive bonus. I ...
Resolved
$15
Resolved
iLUCKI Casino - Welcome bonus not honored
Pretty self explanatory case here, used your link here to join the casino , casino didn't honour it. This is there link used: https://www.askgamblers. ...
Resolved
$500
Resolved
Jackpot Village Casino - A gesture of good will not respected
I am a high bet player; since 2015, I am a diamond member at casinos rewards.I wanted to try new games and I found here on Askgamblers, jackpot ...
Resolved
Resolved
Locowin Casino - Account ban and confiscation after big win
Hello! I recently joined at Locowin to waste time and play their generous bonus offers and i were able to win 4296 euro's. Now the casino sent me this ...
Resolved
Resolved
Magical Spin Casino - Magical Spin Casino is accusing me of breaching max bet rule
Last week i created an account with Magical Spin Casino , I took a bonus offer and made a deposit of Eur 100,-.I have played at online casinos for ...