Bonus Issues - Page 12

King Billy Casino - €2,700 lost, but baron Cashback not given

Hi, I lost over 2700 € at King Billy Casino last Month on 29.11.2021 and I am level Baron. That Means I should get 5% Guaranteed Cashback if I lose ...

Viggoslots Casino - Declined my withdrawal with no valid reasons

HelloI deposited 300 EUR got their welcome bonus, played and won and cashed out, no problem.Second time I deposit 300 EUR get their second wager-free ...

Casino Alpha - Unjustified confiscation of €50,000 winnings

Hello AG, I am resubmitting a complaint against Casino Alpha in respect of a 50000 euros balance missing from my account. I initially contacted the ...

Will's Casino - Not honoring the AskGamblers exclusive promotions

I have just registered at Wills Casino from the bonus list here at Askgamblers.com when I hit the link from the bonus page it took me to the casino ...

Mondcasino - Refusing to pay me for dubious reasons

Hello Askgamblers team,A couple of days ago I registered at MondCasino and deposited 200€, using their welcome offer I won a total of 1475€. I ...

Palace of Chance Casino - Withdrawal of $890 not approved in 10 day timeframe

I made a withdrawal request of $953.00 ( minus $63.00 bonus money) on November 10, 2021. According to chat it takes 7-10 days for a withdrawal to be ...

Slots.Lv Casino - No 3X multiplier on A night with Cleo bonus round

On October 26 I answered several of the free spins bonus round which provide 15 free spins with a three times multiplier when you receive three of the ...

GetSlots Casino - Not received 50 freespins

I was deposit 2 November in Getslots casino and 4 November i should receive automatic last 50 freespins but didn't. I contact support but nothing they ...

ZenBetting Casino - Trying to claim bonus violation

Zenbetting are trying to claim I violated bonus terms by saying I went over max bet which is incorrect. They are showing me terms for betting in euro ...

Fairspin Casino - Misleading bonus scheme

Hello,Today I registered at Fairspin.io to use their Welcome deposit bonus with 100% deposit bonus. I deposited 250 euro, after a long chat ...

Goodman Casino - Bonus winnings removal, but no-where to find in the terms

Hello. Today (4.11.2021) I made a 3rd deposit to Goodman Casino. I played for a while and made a wagerment. I had more than 1300PLN but the amount was ...

Beem Casino - Level Up system and rewards issue

So you have a level up with reward system(BEEMBOXES), I am level 7 right now that I could claim 5X SILVER FREESPINS, 2X SILVER CASH and 2X GOLD ...

Locowin Casino - Removed my bonus and winnings from it claiming non-existent bonus rule

I deposited 350e to locowin and received deposit bonus. (100%). I started wagering my cash. During wagering i deposited more money to my account, 412 ...

CoinSaga Casino - Wagering not counted

HelloI signed up for Coinsaga casino through Askgamblers and received the 150% bonus (150 euro) in bonus credits (40x wagering 6000 euros). I started ...

Slots Plus Casino - Withdrawal timeframe inaccurate

The website states that processing times could take up to two weeks, but it has been longer and the only answer I ever receive is that I should be ...

PlaYouWin Casino - The casino added an unclaimed bonus to my account and confiscated my winnings afterwards

In the section BONUS TERMS AND CONDITIONS of Playouwin is said:1.10 Players from certain countries are not entitled to receive any type of bonuses: ...

Casino Gods - Technical error in wagering requirement resulted in unfair confiscation of legitimate winnings

Dear sir,I have been playing with casion gods from 24th dec 2020. I got some 300 spins as deposit bonus which needed to be wagered 40times as per T&C ...

King Billy Casino - Winnings unfairly removed after bonus expiry error

I’m hoping this is pretty easy to resolve. Unfortunately, and surprisingly, King Billy haven’t come to the party.I’m a VIP player with a ...

BetsEdge Casino - Bonus not issued

I received a promotional email from this casino. For a deposit of 750 rubles, I should have been given 200 free spins under the promo code "10". After ...

N1 Casino - Refused to honor their own bonus offer

I just signed up to N1 casino and was checking reviews to see if it was a good casino to try. I received an email at 8:37 and it says, "Lifehack! If ...

Booi Casino - Welcome bonus not credited

I had activated the deposit bonus before I made a deposit which is within the bonus limits. The bonus wasn't credited. When I reached out to support, ...

CrazePlay Casino - Refuse to honor their own promotion offer for 30 cashspins

Hello,On July, 2nd 2021 I received an email about 30 cashspins in several slots for a deposit of at least 20 Euro. I deposited but did not receive any ...

Parimatch Casino - Second deposit bonus spins not issued

Hi so I claimed the second deposit bonus which was 150 free spins, 30 straight away, then 30 more every 24 hours after deposit. (So they say). I ...

MrVegas Casino - Bonus Issue & Delayed Resolution

I have received an email with a deposit offer of 100% + 300 free spins wager free. I have made a deposit, lose the money then I have played the 300fs ...

Vesper Casino - Vesper casino denying to pay

Hello. I was playing in vesper casino. First Deposit bonus 150% 30€+45€Then I watched the restricted games. It was okay, no games like The dog ...

Parimatch Casino - Cashback not credited as mentioned

My account number is: 925483941 I'm using parimatch from 1/5yrs to be honest I'm in a losing streak of 1/5 lakhs inr.. in this website still I'm ...

WestCasino - 3 days pending witdrawal

I have won 1000 euro's on Westcasino. I made the withdrawal Monday morning, and still waiting that is will be processed. I am a long time customer, ...

FortuneJack Casino - Refusal to credit free bet prize

Hello Askgamblers,I'm asking you to step in on my behalf on this issue as I'm not satisfied with the way FortuneJack have handled it thus far. ...