Resolved
€7,000
Resolved
Rizk Casino - Casino void my winnings due to not being eligible
I have been Rizk player over 5 year and I'm level status 73. I have been playing there various promotion and bonuses always. No problem on that. They ...
Rejected
kr91,000
Rejected
Casino Euro - Confiscating 100,000 SEK jackpot due to max bet violation, refusing to provide any proof
Hello!I played at https://www.casinoeuro.com for a few days a few weeks ago. I played on many slotmachines but Jackpot Jester Wild Nudge stands out ...
Resolved
Resolved
Betsafe Casino - Betsafe removed winnings without proper explanation
Betsafe have left me absolutely fuming, I won £3,838 and they are refusing to pay out!! My stomach dropped when I read the email saying they had ...
Resolved
£450
Resolved
Betsafe Casino - Refusing to credit a bonus as originally advertised
About a week ago I came 4th in a slots tournament called the great gadget giveaway prizes are gadgets and a casino bonus with 2x wagering requirement. ...
Resolved
£974
Resolved
Betsafe Casino - Bonus winnings "confiscated" unfairly
I successfully "opted in" to a Betsafe bonus offer on 12th January 2017. The offer was deposit and wager £50 for a £15 bonus with 35x roll over ...
Resolved
Resolved
Casinoin - 450euros stolen by casino with a non existing bonus rule excuse
After wagering the requirements of my bonus, the amount of 700€ from my winnings turn to 248€ automatically. I ask about the support team and the ...
Resolved
€450
Resolved
SlotVibe Casino - Unfairly cutting my withdrawal
Hello, I play in this casino and get a 200% promo code. I wager it and have 90€ real money, then I buy bonus buys and win 450€. So I Play down to ...
Resolved
Resolved
Mr Green Casino - Promotion money not granted and no email response for 15 plus days
I opted into one of MrGreen's $10,000 Live Casino promotions. I completed it but didn't receive the prize money. I have been contacting MrGreen for ...
Resolved
€135
Resolved
King Billy Casino - €2,700 lost, but baron Cashback not given
Hi, I lost over 2700 € at King Billy Casino last Month on 29.11.2021 and I am level Baron. That Means I should get 5% Guaranteed Cashback if I lose ...
Resolved
Resolved
Viggoslots Casino - Declined my withdrawal with no valid reasons
HelloI deposited 300 EUR got their welcome bonus, played and won and cashed out, no problem.Second time I deposit 300 EUR get their second wager-free ...
Unresolved
€50,000
Unresolved
Casino Alpha - Unjustified confiscation of €50,000 winnings
Hello AG, I am resubmitting a complaint against Casino Alpha in respect of a 50000 euros balance missing from my account. I initially contacted the ...
Resolved
Resolved
Will's Casino - Not honoring the AskGamblers exclusive promotions
I have just registered at Wills Casino from the bonus list here at Askgamblers.com when I hit the link from the bonus page it took me to the casino ...
Resolved
€1,475
Resolved
Mondcasino - Refusing to pay me for dubious reasons
Hello Askgamblers team,A couple of days ago I registered at MondCasino and deposited 200€, using their welcome offer I won a total of 1475€. I ...
Resolved
$890
Resolved
Palace of Chance Casino - Withdrawal of $890 not approved in 10 day timeframe
I made a withdrawal request of $953.00 ( minus $63.00 bonus money) on November 10, 2021. According to chat it takes 7-10 days for a withdrawal to be ...
Unresolved
Unresolved
Slots.Lv Casino - No 3X multiplier on A night with Cleo bonus round
On October 26 I answered several of the free spins bonus round which provide 15 free spins with a three times multiplier when you receive three of the ...
Resolved
Resolved
GetSlots Casino - Not received 50 freespins
I was deposit 2 November in Getslots casino and 4 November i should receive automatic last 50 freespins but didn't. I contact support but nothing they ...
Resolved
Resolved
ZenBetting Casino - Trying to claim bonus violation
Zenbetting are trying to claim I violated bonus terms by saying I went over max bet which is incorrect. They are showing me terms for betting in euro ...
Resolved
Resolved
Fairspin Casino - Misleading bonus scheme
Hello,Today I registered at Fairspin.io to use their Welcome deposit bonus with 100% deposit bonus. I deposited 250 euro, after a long chat ...
Resolved
zł1,300
Resolved
Goodman Casino - Bonus winnings removal, but no-where to find in the terms
Hello. Today (4.11.2021) I made a 3rd deposit to Goodman Casino. I played for a while and made a wagerment. I had more than 1300PLN but the amount was ...
Resolved
Resolved
Beem Casino - Level Up system and rewards issue
So you have a level up with reward system(BEEMBOXES), I am level 7 right now that I could claim 5X SILVER FREESPINS, 2X SILVER CASH and 2X GOLD ...
Resolved
€350
Resolved
Locowin Casino - Removed my bonus and winnings from it claiming non-existent bonus rule
I deposited 350e to locowin and received deposit bonus. (100%). I started wagering my cash. During wagering i deposited more money to my account, 412 ...
Resolved
€3,170
Resolved
CoinSaga Casino - Wagering not counted
HelloI signed up for Coinsaga casino through Askgamblers and received the 150% bonus (150 euro) in bonus credits (40x wagering 6000 euros). I started ...
Unresolved
Unresolved
Slots Plus Casino - Withdrawal timeframe inaccurate
The website states that processing times could take up to two weeks, but it has been longer and the only answer I ever receive is that I should be ...
Resolved
Resolved
PlaYouWin Casino - The casino added an unclaimed bonus to my account and confiscated my winnings afterwards
In the section BONUS TERMS AND CONDITIONS of Playouwin is said:1.10 Players from certain countries are not entitled to receive any type of bonuses: ...
Resolved
$100
Resolved
Casino Gods - Technical error in wagering requirement resulted in unfair confiscation of legitimate winnings
Dear sir,I have been playing with casion gods from 24th dec 2020. I got some 300 spins as deposit bonus which needed to be wagered 40times as per T&C ...
Resolved
$2,800
Resolved
King Billy Casino - Winnings unfairly removed after bonus expiry error
I’m hoping this is pretty easy to resolve. Unfortunately, and surprisingly, King Billy haven’t come to the party.I’m a VIP player with a ...
Unresolved
руб.750
Unresolved
BetsEdge Casino - Bonus not issued
I received a promotional email from this casino. For a deposit of 750 rubles, I should have been given 200 free spins under the promo code "10". After ...
Resolved
$30
Resolved
N1 Casino - Refused to honor their own bonus offer
I just signed up to N1 casino and was checking reviews to see if it was a good casino to try. I received an email at 8:37 and it says, "Lifehack! If ...