Bonus Issues - Page 12

Locowin Casino - Removed my bonus and winnings from it claiming non-existent bonus rule

I deposited 350e to locowin and received deposit bonus. (100%). I started wagering my cash. During wagering i deposited more money to my account, 412 ...

CoinSaga Casino - Wagering not counted

HelloI signed up for Coinsaga casino through Askgamblers and received the 150% bonus (150 euro) in bonus credits (40x wagering 6000 euros). I started ...

Slots Plus Casino - Withdrawal timeframe inaccurate

The website states that processing times could take up to two weeks, but it has been longer and the only answer I ever receive is that I should be ...

PlaYouWin Casino - The casino added an unclaimed bonus to my account and confiscated my winnings afterwards

In the section BONUS TERMS AND CONDITIONS of Playouwin is said:1.10 Players from certain countries are not entitled to receive any type of bonuses: ...

Casino Gods - Technical error in wagering requirement resulted in unfair confiscation of legitimate winnings

Dear sir,I have been playing with casion gods from 24th dec 2020. I got some 300 spins as deposit bonus which needed to be wagered 40times as per T&C ...

King Billy Casino - Winnings unfairly removed after bonus expiry error

I’m hoping this is pretty easy to resolve. Unfortunately, and surprisingly, King Billy haven’t come to the party.I’m a VIP player with a ...

BetsEdge Casino - Bonus not issued

I received a promotional email from this casino. For a deposit of 750 rubles, I should have been given 200 free spins under the promo code "10". After ...

N1 Casino - Refused to honor their own bonus offer

I just signed up to N1 casino and was checking reviews to see if it was a good casino to try. I received an email at 8:37 and it says, "Lifehack! If ...

Booi Casino - Welcome bonus not credited

I had activated the deposit bonus before I made a deposit which is within the bonus limits. The bonus wasn't credited. When I reached out to support, ...

CrazePlay Casino - Refuse to honor their own promotion offer for 30 cashspins

Hello,On July, 2nd 2021 I received an email about 30 cashspins in several slots for a deposit of at least 20 Euro. I deposited but did not receive any ...

Parimatch Casino - Second deposit bonus spins not issued

Hi so I claimed the second deposit bonus which was 150 free spins, 30 straight away, then 30 more every 24 hours after deposit. (So they say). I ...

MrVegas Casino - Bonus Issue & Delayed Resolution

I have received an email with a deposit offer of 100% + 300 free spins wager free. I have made a deposit, lose the money then I have played the 300fs ...

Vesper Casino - Vesper casino denying to pay

Hello. I was playing in vesper casino. First Deposit bonus 150% 30€+45€Then I watched the restricted games. It was okay, no games like The dog ...

Parimatch Casino - Cashback not credited as mentioned

My account number is: 925483941 I'm using parimatch from 1/5yrs to be honest I'm in a losing streak of 1/5 lakhs inr.. in this website still I'm ...

WestCasino - 3 days pending witdrawal

I have won 1000 euro's on Westcasino. I made the withdrawal Monday morning, and still waiting that is will be processed. I am a long time customer, ...

FortuneJack Casino - Refusal to credit free bet prize

Hello Askgamblers,I'm asking you to step in on my behalf on this issue as I'm not satisfied with the way FortuneJack have handled it thus far. ...

JoyCasino - Refusing to honor their own VIP scheme terms

Hello. I have been registered on the JOYcasino website since 2019. Passed verification in 2020, I still play. Only recently I drew attention to the ...

PlayLuck Casino - Withdrawal unfairly declined

I made a deposit of $ 200 and accepted a 100% bonus. The 2 conditions are to bet 35x the bonus and do not place single bets equal to or greater than ...

20bet Casino - My winnings removed because I made accidental bet over 5 euros

Hi,So this is what happened. I was playing book of dead and I normally had 1c coin value and use 4 coins to play so it's 40 cent bet. I opened book of ...

Parimatch Casino - Cashback not credited as advertised

I am a verified user of parimatch . As I opted in for personnel promo provided by parimatch for IPL cricket matches for 10% cashback for losses in ipl ...

ZenCasino - Refusing to provide full gaming log

Good day!I have an unresolved situation with ZENCASINO.Immediately after registration, I successfully passed the verification, providing my passport ...

2Crazy Casino - Unfair confiscation of balance

Hello. On 22nd of February I joined 2Crazy casino through a link from askgamblers. I made a 50€ deposit with Skrill but I didnt get the promised 150 ...

Grosvenor Casino - I won a live casino tournament but didn't get the prize

I opted in to a live casino tournament that was held on 8-11 march. I played over 70k pounds for the tournament. I should have won the first prize. I ...

Parimatch Casino - First time deposit Bonus not given

I have opened my account in Parimatch in 15h March and made my first deposit of INR 1200 in Hope of getting 100% first time deposit bonus sports but ...

Lilibet Casino - Lilibet scam people on their Facebook in relation to the giveaway

HelloLilibet organized a giveaway on its Facebook page where you could win valuable prizes (link to giveaway -> https://www.facebook.com/LilibetCasino ...

TonyBet Casino - Not honoring their own bonus offer

Tonybet sent me exclusive 100% bonus (+freespins) offer by email. Terms to get that bonus was that i have to wager my deposit 1x and then the bonus ...

Bitkingz Casino - Refusing to honor the 'special' bonus offer they send me themselves

Hello,On February 21, 2021, I received an email from a VIP Manager named Fiona ([email protected]) who presented me with a 50% bonus on my next deposit ...

Spinia Casino - Bonus for new level denied with absurd reason

On February 16th 2021 I reached the VIP level status "Rookie" at Spinia casino. The Rookie level promises 5 Euro bonus and I indeed received a ...