Bonus Issues - Page 20

Hello! Casino - Winnings confiscated unfairly

I will try to describe my issue and confirm the problem as clear as possible while going through my own troubleshooting steps taken to try and resolve ...

N1 Casino - Bonus winnings removed due to "duplicate accounts"

So after a long talk with the live support at N1 casino i found out that according to them i there has been a breach to their rule "Only one account ...

N1 Casino - Unfairly accused of having multiple accounts.

HiI deposited 25 euros to N1casino and received a third welcome bonus( 100%). I managed to wager bonus and did a withdrawal of 200 euros. I also ...

Fantasino Casino - Banned for 'bonus abuse' without any justification

I joined this casino and used the initial welcome bonus offer on my 1st deposit. I was lucky enough to win some money so completed the wagering ...

Trada Casino - Failed to honor an offer

HiTrada had a promotion on which was pick one of 5 codes enter the code and deposit $25 and then the next day your mystery prize will be credited. So ...

1xslots Casino - Unjustified confiscation of winnings

hello,yesterday I have made a deposit of 25 euros and got first deposit bonus 25 eur .I had to wagered 875 euros before bonus will be wagered and I ...

Yeti Casino - Bonus balance vanished after issue with site

HI - Has anyone had any problems with Yeti casino? I came on this evening to play with my £75 bonus money. Went to go on Genie Jackpots Megaways ...

Wild Tornado Casino - Refusing to honor cashback bonus, citing misleading difference between English and Swedish versions of the offer

At wild tornado i saw an offer i thought was ok. This offer was att the swedish version where it says play on sundays and get 10% cashback. I did ...

Campobet Casino - Canceled ‎€1,700 withdrawal due to unverified accusations

Hello,casino has canceled my 1700 euro withdrawal due to my bet was higher than 5 eur.I did not bet 5 eur .my bet was 0.15 eur playing Aztec Magic ...

Casilando Casino - Winnings Unfairly Confiscated Citing Bonus Terms Violation

I joined up with Casilando at 11am on 16th October, and utilised the Welcome Bonus. At 11:57 am , i made a Withdrawal of 1100 euro . To this point in ...

Spin Palace Casino - Just took my $130 and refused to provide any further information

In September I received a deposit bonus. Played allowed games with allowed bets. Finished wagering. Made withdrawal. After some time I decided to log ...

Red Star Casino - Applying bonus terms even though bonus has been lost

Dear Ask Gamblers teamI registered and made 2 deposits to Redstar casino, during the first one I claimed bonus and lost both deposit and bonus. There ...

Vbet Casino - My deposit balance and bonus has been removed

Dear ladies gentlemen ! Problem With Vbet site !! I am new to your site and I do not understand much in the computer world .....I registred an account ...

Champagne Spins Casino - Unjustified confiscation of €1,628.60

Hello!The 4 of October i did a deposit at Champagne spins casino of 200 Euro. I then recived a 100% bonus wich was niceBefore i started to play with ...

Jetspin Casino - Ongoing “technical issues”

Joined the casino a week and a half ago, did not receive my 200% initial deposit match as advertised. When I asked the CS team, they said they have ...

Dream Vegas Casino - Cancelling my withdrawals for incorrect reason

Hello, my name is Kamila < personal information removed >. I need advise from Gambling Commission regarding my issue with Dream Vegas Casino. I ...

Betfinal Casino - Unfairly closed account and confiscated withdrawal of 19,304 SEK

Hello! The 25 of august i made a deposit of 2 000 SEK (approx 200 Euro) through Skrill with the bonuscode SPIN1 and i recived a bonus of 100%. I ...

ParadiseWin Casino - Mysterious claim I have exceeded maximum bet and unfair balance reducing

I got email offer 200% deposit bonus from Paradise Win. I deposit 20€ , got 40€ bonus, total 60€. Wagering requirement was x35, so total sum to ...

River Belle Casino - Confiscated winnings on dubious grounds

River Belle Casino confiscated a win (US$170) including my deposit by decision of the casino management. They did it applying paragraph: "5.8.3 In ...

Lavadome Casino - Unjustified confiscation of winnings and accusations of duplicate accounts

Hello, Askgamblers team. Such situation: On August 20 I registered into the casino and made my first deposit, got a bonus and lost everything. ...

Das Ist Casino - Wrongly accused me for "delayed bets"

Hello, I deposited on the casino and started to play. A single game a time and if a bonus then play it immediately. In total I played 7 free ...

QueenVegas Casino - Bonus not given

Hi i deposit 10 few weeks ago when i got an email saying i have a bonus 200% up to 20 £ so i deposit 10 , to get the max bonus and of course bonus ...

LeoVegas Casino - Game not stated as being ineligible for use of Bonus Funds

Hi, I recently deposited to LeoVegas casino to take advantage of a 100% deposit match. I played through my deposit on the slot 'Beautiful Bones' ( ...

VoltCasino - No bonus, still waiting, bad support

I selected the bonus option and deposited £20 7 times, still not received my promised 50 free spins and my 200% bonus, live chat said it’s been ...

BetRally Casino - Terms and conditions are munipulitive and will not let me withdraw deposit

i had a free bet and i won about £370 then they say i can only take £50 of my winnings which i can understand and then live chat say to withdraw i ...

Silver Oak Casino - Falsely accusing me of using multiple free chips

After months of verifying my account i was ready to withdraw my $100 winnings from my free chip bonus i had redeemed. After all this hassle they ...

Dunder Casino - Unjustly confiscated over £21,000 of legitimate winnings

Good morning, I am writing a complain in regards of 21k £ been confiscated from my account on 21st of february 2018. Back in january 2018 I ...

Diamond 7 Casino - Confiscated my withdrawal and unfairly accusing me of breaching bonus terms

Diamond 7 casino accosting me in breaching terms and conditions they have confiscated my win. last deposit with the casino group was 20e I accepted ...