Bonus Issues - Page 14

Casino Alpha - Bonus not given

Hello again, I come with a change of complaint because at first I did not know how to attach pictures and evidence now I see where I can attach all ...

Will's Casino - Unfair confiscation of €4,000 winnings

In the middle of november I have made a deposit at wills casino and won 4000 euros in slots. My winnings were canceled and only deposit was left. The ...

arcanebet Casino - Confiscated win due to ambiguous bonus terms

Hello. I have an account in Arcanebet casino and i played there many times. I was happy and enjoyed every time i played there, until last time i ...

PokerStars Casino - Spin&Go 100 leaderboard bonus not rewarded

Hello,I scored 215 points on the Spin and Go 100 leaderboard on Monday, 7th December. I can't remember any occassion where this score was not good ...

Betrebels Casino - Welcome bonus not credited accurately

Today I register on betrebels and deposit 2000INR(27.12$) to claim 100% deposit bonus on casino but I got 10% bonus 200INR instead,I tried emailing ...

Drake Casino - Winnings seized due to unproven max bet violation

I signed up to Drake Casino on 8th October, to claim their welcome offer (300% to $2000). I successfully completed wagering on the first welcome offer ...

Casinoin - No bonus on deposit

So I made my first deposit via skrill for a 100% bonus and I didn't get it. I contacted support and the answer was it will be added manually. After 3 ...

Bovada Casino - Account disabled with $4,000 inside

Hello, I have tried to reach Bovada for months now. They never respond to any emails of mine. I gave up for a while after just being completely ...

Cobra Casino - Misleading promo, not honouring 100 percent cashback due to loss of first deposit

First of All I signed up through Askgamblers Back in August and they were offering 20 no deposit spins on sign up. Live Chat said no there is no such ...

EUSlot Casino - Not honoring their own VIP program

Hi,I've tried to get some clarity from this casino regarding my member level but i'm not satisfied with the answer and believe its not correct. I've ...

10Bet Casino - Entered bonus code for 125% up to 300, received 100% up to 200 instead

Hi,I recently signed up for 10 Bet Casino with a bonus code for 125% up to £300. After depositing £240 and not receiving my bonus I clicked on the ...

Vegaz Casino - Payment declined

I have been using this casino for a long time. The last month i had a lot of wins and a lot of withdraws that seems that made the casino unhappy. So ...

Bovada Casino - Bonus not given and my account is now disabled

So last night I spoke to a live chat agent about why my bonus that I selected on my first deposit was not given even though I'm at the rollover ...

Casinoin - Cancellation on winnings from deposit where bonus not used

Hi,I ask for help from the Askgamblers team to assist in resolving a dispute with a casino.On July 28 I registered at Casinoin.io and used the welcome ...

1xBet Casino - Birthday gift free spins and promo codes not given

Sir I am reguler coustmers of 1xbet casino my birthday was on 24/09/2020..1xbet promises every coustmer that on thire birthday 1xbet will give them ...

Universal Slots Casino - False advertising

Bonus was given via email for 20 wager free no deposit spins.Tried to activate it to no avail and contacted chat to be told the following (copy is ...

Pokies2go Casino - Unfairly confiscated my winnings

I registered and played on this casino 17/08/2020I deposited 200 and got 200 bonus. I played on a slot game betting 5 per spin. I won 2000 on a spin ...

Calvin Casino - Support not answering, bonus not given

I ve got an e-mail message with bonus 25 euro :) i had opt in for promotion but bonus wasnt credited automatically , so i write to the support on chat ...

Casino Planet - Confiscation of legitimate profits

Hello dear AskGamblers.com team!I am really happy that you are here and that you have the opportunity to be heard because you are not taken seriously ...

GoWild Casino - Not paying out my withdrawal of €1,900

I registered on GoWild casino and took the welcome bonus, I played the famous normal twin spin that is not against the rules with a 5€ bet and alot ...

Casino Planet - Unfair confiscation of legitimate winnings

Dear Askgamblers.com,I recently (31.07.20) made a deposit of 100€ with a 100% bonus at casinoplanet.com. I managed to get ~400€ out of the bonus ...

LibraBet Casino - Sending promotions and do not add the bonus, now forcing me to wager deposit prior refunding

Dear all,Over the past few days (included today) I received from the Librabet casinos offers to my account.I got 3 promotions, they have send to my ...

32Red Casino - Birthday Bonus not added as advertised

Hi i am a bronze tier level holder at 32red which means, according to their own statement onsite, I would get 1000 rubies credited to my acct on the ...

Das Ist Casino - Failed on restricted counties

hello and thank u that u provide help on those situations.as i prove with my documents screenshots and email chat transcript that casino accept ...

VipClub Casino - They ignore messages and write that they are closed

Why is this casino still here? It closed!I deposited a € 240 bonus. I played the wager. The balance had 600 euros, after clearing back it became 240 ...

Arcanebet Casino - Unfair confiscation of €5,700

In the beginning of August 2020 I registered on Arcane bet casino and made a deposit of 200 euros. I played different slots that I liked and that were ...

Fortune Clock Casino - Confiscated €3,000 of legitimate winnings due to unfounded accusations

About 3 months ago I opened an account at https://fortuneclock.com/en. I deposited 1100 euros and got another 1000 euros as a bonus. I started playing ...

Vegaz Casino - Withdrawal Unfairly Cancelled

Hello, i have a problem with a withdrawal i tried to make on VegazCasino.As you can see i have attached our whole conversation through e-mails and my ...