Bonus Issues - Page 14

Cobra Casino - Misleading promo, not honouring 100 percent cashback due to loss of first deposit

First of All I signed up through Askgamblers Back in August and they were offering 20 no deposit spins on sign up. Live Chat said no there is no such ...

EUSlot Casino - Not honoring their own VIP program

Hi,I've tried to get some clarity from this casino regarding my member level but i'm not satisfied with the answer and believe its not correct. I've ...

10Bet Casino - Entered bonus code for 125% up to 300, received 100% up to 200 instead

Hi,I recently signed up for 10 Bet Casino with a bonus code for 125% up to £300. After depositing £240 and not receiving my bonus I clicked on the ...

Vegaz Casino - Payment declined

I have been using this casino for a long time. The last month i had a lot of wins and a lot of withdraws that seems that made the casino unhappy. So ...

Bovada Casino - Bonus not given and my account is now disabled

So last night I spoke to a live chat agent about why my bonus that I selected on my first deposit was not given even though I'm at the rollover ...

Casinoin - Cancellation on winnings from deposit where bonus not used

Hi,I ask for help from the Askgamblers team to assist in resolving a dispute with a casino.On July 28 I registered at Casinoin.io and used the welcome ...

1xBet Casino - Birthday gift free spins and promo codes not given

Sir I am reguler coustmers of 1xbet casino my birthday was on 24/09/2020..1xbet promises every coustmer that on thire birthday 1xbet will give them ...

Universal Slots Casino - False advertising

Bonus was given via email for 20 wager free no deposit spins.Tried to activate it to no avail and contacted chat to be told the following (copy is ...

Pokies2go Casino - Unfairly confiscated my winnings

I registered and played on this casino 17/08/2020I deposited 200 and got 200 bonus. I played on a slot game betting 5 per spin. I won 2000 on a spin ...

Calvin Casino - Support not answering, bonus not given

I ve got an e-mail message with bonus 25 euro :) i had opt in for promotion but bonus wasnt credited automatically , so i write to the support on chat ...

Casino Planet - Confiscation of legitimate profits

Hello dear AskGamblers.com team!I am really happy that you are here and that you have the opportunity to be heard because you are not taken seriously ...

GoWild Casino - Not paying out my withdrawal of €1,900

I registered on GoWild casino and took the welcome bonus, I played the famous normal twin spin that is not against the rules with a 5€ bet and alot ...

Casino Planet - Unfair confiscation of legitimate winnings

Dear Askgamblers.com,I recently (31.07.20) made a deposit of 100€ with a 100% bonus at casinoplanet.com. I managed to get ~400€ out of the bonus ...

LibraBet Casino - Sending promotions and do not add the bonus, now forcing me to wager deposit prior refunding

Dear all,Over the past few days (included today) I received from the Librabet casinos offers to my account.I got 3 promotions, they have send to my ...

32Red Casino - Birthday Bonus not added as advertised

Hi i am a bronze tier level holder at 32red which means, according to their own statement onsite, I would get 1000 rubies credited to my acct on the ...

Das Ist Casino - Failed on restricted counties

hello and thank u that u provide help on those situations.as i prove with my documents screenshots and email chat transcript that casino accept ...

VipClub Casino - They ignore messages and write that they are closed

Why is this casino still here? It closed!I deposited a € 240 bonus. I played the wager. The balance had 600 euros, after clearing back it became 240 ...

Arcanebet Casino - Unfair confiscation of €5,700

In the beginning of August 2020 I registered on Arcane bet casino and made a deposit of 200 euros. I played different slots that I liked and that were ...

Fortune Clock Casino - Confiscated €3,000 of legitimate winnings due to unfounded accusations

About 3 months ago I opened an account at https://fortuneclock.com/en. I deposited 1100 euros and got another 1000 euros as a bonus. I started playing ...

Vegaz Casino - Withdrawal Unfairly Cancelled

Hello, i have a problem with a withdrawal i tried to make on VegazCasino.As you can see i have attached our whole conversation through e-mails and my ...

Mobile Wins Casino - Incorrectly applying terms to confiscate my winnings

HiI have had £502.10 confiscated from me from Mobile Wins because they are claiming I broke their bonus terms and conditions. Their email is attached ...

Dazzle Casino - Improperly applying terms

I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...

Grande Vegas Casino - Wrongfully Denied My Winnings

Im reaching out to you to help me retrieve my winning. I have been playing these online casinos for over 2 years. Therefore im aware of all the loop ...

SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided

I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was ...

SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''

Hey,I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via ...

Arcanebet Casino - Played and won, then got locked account and refused to get my winnings

Hello i'm writing a complaint about Arcanebet Casino. I was playing the second deposit offer of the Welcome Bonus after finishing the wager ...

Casinoin - Applying bonus terms for a CASH deposit after big win

I have attached a screenshot to this complaint so that it is clear what I am trying to explain.On 13/5/2020 I deposited twice at Casinoin. My first ...

Golden Star Casino - Disconnected in Bonus game

Hi,I have registered with golden star casino about week ago,the last deposit that i have made of 500 CAD,i was lucky and won 3911 CAD,and i continue ...