Bonus Issues - Page 14

Casino Planet - Unfair confiscation of legitimate winnings

Dear Askgamblers.com,I recently (31.07.20) made a deposit of 100€ with a 100% bonus at casinoplanet.com. I managed to get ~400€ out of the bonus ...

LibraBet Casino - Sending promotions and do not add the bonus, now forcing me to wager deposit prior refunding

Dear all,Over the past few days (included today) I received from the Librabet casinos offers to my account.I got 3 promotions, they have send to my ...

32Red Casino - Birthday Bonus not added as advertised

Hi i am a bronze tier level holder at 32red which means, according to their own statement onsite, I would get 1000 rubies credited to my acct on the ...

Das Ist Casino - Failed on restricted counties

hello and thank u that u provide help on those situations.as i prove with my documents screenshots and email chat transcript that casino accept ...

VipClub Casino - They ignore messages and write that they are closed

Why is this casino still here? It closed!I deposited a € 240 bonus. I played the wager. The balance had 600 euros, after clearing back it became 240 ...

Arcanebet Casino - Unfair confiscation of €5,700

In the beginning of August 2020 I registered on Arcane bet casino and made a deposit of 200 euros. I played different slots that I liked and that were ...

Fortune Clock Casino - Confiscated €3,000 of legitimate winnings due to unfounded accusations

About 3 months ago I opened an account at https://fortuneclock.com/en. I deposited 1100 euros and got another 1000 euros as a bonus. I started playing ...

Vegaz Casino - Withdrawal Unfairly Cancelled

Hello, i have a problem with a withdrawal i tried to make on VegazCasino.As you can see i have attached our whole conversation through e-mails and my ...

Mobile Wins Casino - Incorrectly applying terms to confiscate my winnings

HiI have had £502.10 confiscated from me from Mobile Wins because they are claiming I broke their bonus terms and conditions. Their email is attached ...

Dazzle Casino - Improperly applying terms

I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...

Grande Vegas Casino - Wrongfully Denied My Winnings

Im reaching out to you to help me retrieve my winning. I have been playing these online casinos for over 2 years. Therefore im aware of all the loop ...

SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided

I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was ...

SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''

Hey,I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via ...

Arcanebet Casino - Played and won, then got locked account and refused to get my winnings

Hello i'm writing a complaint about Arcanebet Casino. I was playing the second deposit offer of the Welcome Bonus after finishing the wager ...

Casinoin - Applying bonus terms for a CASH deposit after big win

I have attached a screenshot to this complaint so that it is clear what I am trying to explain.On 13/5/2020 I deposited twice at Casinoin. My first ...

Golden Star Casino - Disconnected in Bonus game

Hi,I have registered with golden star casino about week ago,the last deposit that i have made of 500 CAD,i was lucky and won 3911 CAD,and i continue ...

Playamo Casino - Been accused of violating bonus terms without any proof

Hi, I Deposited $75 dollars and received a 100% bonus.Ultimately I had to wager 50x the amount (50x75=$3,750)I wagered the whole bonus and was able to ...

Casinoin - Adding and applying bonus term retroactively in order to avoid paying €10,850 of legitimate winnings

I played a 100% welcome bonus on 13.5.2020, with 500 euros. I ended up winning 10 850 euros from their campaign, and this is where the trouble began. ...

CasinoEuro - Alleged breach of bonus terms without any further justification given

Dear Sirs and Madames,it is about the online casino casinoeuro.com. The operator of this website is BML Group Ltd, Maltese company registration number ...

Lord Lucky Casino - 2200 euro removed after wager was complete

I have been playing here for a couple of months. i always play on the thursday as they have the offer 50% up to 100 euro bonus. This bonus has been ...

Locowin Casino - Unfair confiscation of legitimate winnings

I took the 4th welcome bonus on locowin (50% match deposit for a deposit up to 400€).I deposited €20 and received €10 bonus.After completing the ...

Betway Casino - Bonus not given according to T & C

I won 3 cards on blackjack table on 17/11/2019 UTC. 2 was yellow card and 1 was red card. But it was not credit in my account so i go for hel by live ...

Alf Casino - Account locked and €4,500 balance taken without any proof

Hello AskGamblers,On the 11th May I signed up and deposited 200€, taking their 100% welcome bonus. I played on some slots and managed to get some ...

MonteCryptos Casino - Active Bonus balance spoiled over a previous declined withdraw request

I made a withdrawal request for $1000 on May 3rd 2020. On may 4th I deposited $320 with a 50% match bonus which gave me $480 total in my bonus account ...

Miami Dice Casino - Confiscated legitimate winnings with unproven accusations of a bonus terms violation

Hi there, I created an account on Miami Dice Casino on April 28/2020. I deposited $200 and received their welcome bonus of 200% ($400) I read all ...

Elcarado Casino - Unfair confiscation of legitimate winnings due to misleading and contradicting bonus terms and false information given by live chat

I want to say in advance: I've been playing at Rabbit Entertainment Ltd. casinos for years and never had any problems. ElCarado is the first exception ...

Maria Casino - Freespins not given

I made account to MariaCasino and they had Welcomebonus of 100% for first deposit and 600 free spins. First I didn't get the deposit and I asked about ...

Karamba Casino - Unjustly declined €3,000 withdrawal

I received an email with 50% bonus. So i signep up and deposit 200€ to get 100€ Bonus.After a couple spins i landed a 1000x on 4€ stake. ...