Bonus Issues - Page 18

Diamond 7 Casino - Weeks later my free spins winnings still not credited

On March 7th 2019 I received freespins in the slot Temple Cash Frogs 'n Flies and won 18,90 EUR but the win was not added to my bonus balance.I talked ...

Hello! Casino - Bonus winnings and free spins not credited

On 7th March I got an email offer from Hello Casino of which I am a member. The offer was deposit £25 get 50% match bonus and 50 free spins on Temple ...

QueenVegas Casino - Free spins not credited, support is non-existent

I received an email stating it was women's day and that they had a promotion on going and they were giving me 50 free spins on Lady Of Fortune however ...

Betchan Casino - Withdrawal unfairly confiscated

I have been a regular player on this casino. I made a deposit the other night in which I won 4000.00 on I cashed this 4000 out and then noticed I had ...

BetChain Casino - big win unfairly confiscated

On the 04 February I played "Soccer Safari" on BetChain Casino without any bonus.I played 30€ a spin and gambled me to the limit. I was lucky and ...

Mr.Play Casino - Not honoring promotional offers

I am a Premium VIP player and by that I have alot of benefits. They offered me 3000.kr, here is their mail to me from them.Hi Bjørn < surname removed ...

Royal Panda Casino - Verification and Bonus/Payment problems

My problems with RoyalPanda.com have resulted in a very long story. I will send you a summary in this complaint and you are welcome to get back to me ...

Lucky VIP Casino - Failed to honor a promotional offer

I opted in and wagered £20 as per this promotion here:https://www.luckyvip.com/promotions/starburst-fs/(See screenshots for proof of opt in and ...

PlayFrank Casino - Nearly £18,000 confiscated with no further proof

I have made several deposits with the casino and had amalgamated a big balance just shy of £18,000. I had attempted to make several withdrawals over ...

Slotum Casino - Still haven't issued welcome bonus free spins

Hello, i signed up at Slotum casino here the 8 January, and i made my first deposit 9 January.I received the matchbonus and the first 20 out of 100 ...

Dream Vegas Casino - Unfairlry removed 200,000 NOK of legitimate winnings

I will try to make this short, after our dialogue on e-mail and the clear evidences I have sent you:A couple of weeks ago I opened an account at Dream ...

Playamo Casino - Accused in bonus abuse without any proof

I won 6578.50 euros in amount. The casino confiscated all my balance saying that I broke the bet limit which is false. The terms say that you can bet ...

iGame Casino - Only half bonus credited

So i game have friends refferals system. So I used it and invited my friend. He did 1000€ wager, like in rules written. After he completed wager ...

FortuneJack Casino - Unable to credit free spins after 22 days of waiting

As part of a new years promotion, I won 50 free spins that were to be opened on New Years Day. On New Years day, I tried to open the spins but they ...

Casino Ventura - Unjustly confiscated my withdrawal

I made a deposit on last friday of 20 eur and took advantage of 50% Fridays reload bonus.I had to wager 600 eur.I have completed wagering requirement ...

Lord of the Spins Casino - Unfairly Declined €5,000 Payment

Hi. 08th of january i was offered a great bonus. My deposit was 50 euros and my bonus was € 244.after two days I had a withdrawal on 5000 euros. ...

Sugar Casino - Unfairly Closed My Account & Seized My Winnings

SugarCasino sent me an message where they accuse that I have breached their Bonus Terms & Conditions, and thus they have shut down my account and ...

West Casino - Confiscated £940 winnings unfairly

Hello all,Just a background on the complaint. I setup an account with West Casino back in December. I used their welcome bonus and lost. Then, at the ...

Dream Vegas Casino - Winnings confiscated due to mysterious bet in violation of bonus terms

I deposited to this casino on the 10/01/2019 after watching a youtuber called stop and step play here, i deposited £40 and received £80 bonus funds ...

N1 Casino - Unfairly Removed My Bonus Winnings

HiI deposited 50 euros to N1casino and received a third welcome bonus (100%). I managed to wager bonus and did a withdrawal of 800 euros. With some ...

Viggoslots Casino - Unfairly confiscated winnings and lost personal documents

On 23.12.2018 i deposited 150€ and used their 100% deposit bonus which had 1x wager. I completed the bonus wager without playing any restricted ...

Betchan Casino - Free Spins Bonus more of a bribe, additional terms not listed

Sebastian Wed, 01/09/19 03:50:52 pm America/EdmontonHello. How may I help you?Ashley 03:51:35 pmHi there I got a free spins offer via email. Says to ...

Viggoslots Casino - Applying bonus terms change retroactively

I deposited 100€ for this casino and took a 100% bonus on it 31.12.2018. I just played Vikings slot only and won about € 1300 on this game. I made ...

Red Star Casino - Unfair winning confiscation and account closure

I registered on red star casino on 2th of November, I made my first deposit and lost it, after that I made my second deposit and won 8596 euros after ...

Roy Richie Casino - Unfair confiscation of a big win

I got a recommendation from a friend regarding Roy Richie Casino. I created an account and made a 3000SEK deposit with the code RRC1. I read the terms ...

Viggoslots Casino - Unfairly confiscated my winnings

I made a deposit of 200Sek took the bonus offer that was 100% played by the rules didnt play the games that was restricted from playing on cause I ...

Dream Jackpot Casino - Unjustified confiscation of winnings, terrible customer support

according to dreamjackpot.com I'vebeen found to breach bonus terms ,that I made a bet above 5 euro WHICH IS NOT TRUE! a made a cashout of 2000 euro ...

Spinson Casino - No cashback, no answers

Hello!23/11 i did deposit 10000 SEK. I lost it and was waiting for cashback the following wednesday as it says in offer, but it never came.At least i ...