Bonus Issues - Page 18

Winward Casino - Bonus and withdrawal error

The casino has used a bonus cash back as reason for reduced payout when not entitled as per screenapshots. I made a withdrawal of $750 which was ...

Dream Vegas Casino - Winnings confiscated due to unclear bonus terms

Hi there,I was hoping you guys could help me with my issue. I deposited $150 and received a $60 bonus at Dream Vegas. While playing through my ...

bCasino UK - Refusal to pay winnings due to twisting of term in wagering

On the 01/04/2019 i deposited £100 for bcasino'a 50% deposit bonus found here: https://www.bcasino.co.uk/promotions/daily-reload-bonus/?lang=en& ...

Mr.Play Casino - Refusing to honor their own bonus offer

I received an email offer (see attached) and duly deposited £10. When I could not find the spins I contacted the chat line. Transcript attached. ...

SpinUp Casino - Refused withdrawal due to unjustified breach of bonus terms and conditions

HiI made a deposit of £150 (approx 170 EUR) on SpinUp Casino and utilised their deposit bonus. I went on to play games, eventually getting lucky and ...

Temple Nile Casino - Voided winnings due to bonus ban I wasn't even informed of

Took the 200 percent bonus from temple nile casino with an 50 euro deposit. was able to fullfill the wagering requirements. during this time the ...

Stakes Casino - Payment denied and account closed due to unjustified duplicate accounts accusations

Hello! I have a bad situation with Stakes casino. I've won twice from their reload bonus and amounts are 1904€ and 151€ and dates were 4.12.2018 ...

iGame Casino - Did not receive the bonus for my deposit

Hello,On Wednesday 17th 2019 I wanted to deposit 25 in order to receive 100 freespins in Phoenix Reborn.This offer I received via email and message in ...

Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus

Dear Askgambler team,i made a deposit in webby slot of 50 euro on 13.04.2019.And took 100 percent bonus of 50 euro...and i played and loss the money ...

King Billy Casino - Unfairly accused of delaying bonus round

Hello, King Billy Casino has voided my balance because they say that I made a deposit while I had an unfinished game pending. Here is what happened:-I ...

Captain Jack Casino - False Advertising to get me to deposit money, then took my jackpot

Believing the attached bonus terms on their website, I deposited my money and played. I won a $500 jackpot and some smaller ones and had a good amount ...

21.com Casino - Bonus not given as advertised, no live support, no answers to my emails

The following has been cut copied and pasted from my out going mail Hi didn't get my bonus spins on monday and I have sent a few emails now !! but yet ...

Champagne Spins Casino - Accused in breaching terms and conditions without any proof

Hey, so I played first time at ChampagneSpins 26.3.2019. I made first deposit with bonus and I lost that, after that I took my second deposit bonus ...

LV BET Casino - Bonus unlawfully taken

I signed up to LV Bet and took advantage of their welcome bonus and was 1300 up after wagering and requested a withdrawal.Then i receive this ...

Casino Extra - Unfairly declined €5,000 win

Hello.My 5000e withdraw was cancelled and changed to 100e balance becouse I had active freespin bonus, and the maximum amount you can withdraw when ...

Sloty Casino - Unfairly accused for breaking bonus rules

On the 15/03/2019 i deposited 500 NOK on Sloty, with a 100% bonus so i could play for 1000 NOK. I started playing slots and won 1900 NOK and then the ...

BonanzaGame Casino - Cashback delayed/not credited

1.4.19, i make a deposit of 175.- and lost everything. at bonanza casino there is a daily cashback available. see file attached.the same day at 21:30 ...

Casimba Casino - Declined $50,000 winnings due to unproven accusations of bonus terms breach

Hello I have previously sent you an email here is my revised so there’s a better understanding. Hello my name is Nadine < surname removed > and I ...

Gudar Casino - Withdrawal unjustly reduced with €251

I used their 3rd deposit bonus, deposited 100€ and received 50€ bonus and 100 freespins on "vikings" Slot.. I decided not to play those Vikings ...

Split Aces Casino - Unfairly Declined Withdrawal

Splitaces has advised they will be declining all withdrawals and refunding the original deposit.I made 2 deposits of £250 each, receiving a bonus for ...

Diamond 7 Casino - Weeks later my free spins winnings still not credited

On March 7th 2019 I received freespins in the slot Temple Cash Frogs 'n Flies and won 18,90 EUR but the win was not added to my bonus balance.I talked ...

Hello! Casino - Bonus winnings and free spins not credited

On 7th March I got an email offer from Hello Casino of which I am a member. The offer was deposit £25 get 50% match bonus and 50 free spins on Temple ...

QueenVegas Casino - Free spins not credited, support is non-existent

I received an email stating it was women's day and that they had a promotion on going and they were giving me 50 free spins on Lady Of Fortune however ...

Betchan Casino - Withdrawal unfairly confiscated

I have been a regular player on this casino. I made a deposit the other night in which I won 4000.00 on I cashed this 4000 out and then noticed I had ...

BetChain Casino - big win unfairly confiscated

On the 04 February I played "Soccer Safari" on BetChain Casino without any bonus.I played 30€ a spin and gambled me to the limit. I was lucky and ...

Mr.Play Casino - Not honoring promotional offers

I am a Premium VIP player and by that I have alot of benefits. They offered me 3000.kr, here is their mail to me from them.Hi Bjørn < surname removed ...

Royal Panda Casino - Verification and Bonus/Payment problems

My problems with RoyalPanda.com have resulted in a very long story. I will send you a summary in this complaint and you are welcome to get back to me ...

Lucky VIP Casino - Failed to honor a promotional offer

I opted in and wagered £20 as per this promotion here:https://www.luckyvip.com/promotions/starburst-fs/(See screenshots for proof of opt in and ...