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Rizk Casino - Bonus problem refused to fix by casino

RESOLVED
Complaint Info
Disputed casino Rizk Casino
Reason Bonus terms violation
RouletteMan Finland
Posted on January 22, 2020

I recieved a birthday gift from Rizk Casino. However my computer
cannot play the game. Rizk Casino support staff, 4 of them refused
to do anything about the matter. I demand justice !
In few days the spins will disappear and I get only insulted by Rizk
in the process. What a gift, I say !
This is the first time I come into confrontation with Rizk, I am on their
site as player on level 13 on their player status system.

Posted on January 23, 2020

Hello and good day,

I'm sorry to hear that you were unable to play your birthday free spins that you received.

I'm sure that we'll be able to correct this for you.

Keep an eye on your email inbox and happy birthday.

Best regards,
Oscar
Rizk.com

AskGamblers
Posted on January 24, 2020

AskGamblers Complaints Team has been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

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