Resolved
Resolved
PlayFrank Casino - Nearly £18,000 confiscated with no further proof
I have made several deposits with the casino and had amalgamated a big balance just shy of £18,000. I had attempted to make several withdrawals over ...
Resolved
Resolved
Slotum Casino - Still haven't issued welcome bonus free spins
Hello, i signed up at Slotum casino here the 8 January, and i made my first deposit 9 January.I received the matchbonus and the first 20 out of 100 ...
Resolved
Resolved
Dream Vegas Casino - Unfairlry removed 200,000 NOK of legitimate winnings
I will try to make this short, after our dialogue on e-mail and the clear evidences I have sent you:A couple of weeks ago I opened an account at Dream ...
Resolved
€0
Resolved
Playamo Casino - Accused in bonus abuse without any proof
I won 6578.50 euros in amount. The casino confiscated all my balance saying that I broke the bet limit which is false. The terms say that you can bet ...
Unresolved
Unresolved
iGame Casino - Only half bonus credited
So i game have friends refferals system. So I used it and invited my friend. He did 1000€ wager, like in rules written. After he completed wager ...
Resolved
Resolved
FortuneJack Casino - Unable to credit free spins after 22 days of waiting
As part of a new years promotion, I won 50 free spins that were to be opened on New Years Day. On New Years day, I tried to open the spins but they ...
Resolved
€20
Resolved
Casino Ventura - Unjustly confiscated my withdrawal
I made a deposit on last friday of 20 eur and took advantage of 50% Fridays reload bonus.I had to wager 600 eur.I have completed wagering requirement ...
Resolved
€50
Resolved
Lord of the Spins Casino - Unfairly Declined €5,000 Payment
Hi. 08th of january i was offered a great bonus. My deposit was 50 euros and my bonus was € 244.after two days I had a withdrawal on 5000 euros. ...
Resolved
Resolved
Sugar Casino - Unfairly Closed My Account & Seized My Winnings
SugarCasino sent me an message where they accuse that I have breached their Bonus Terms & Conditions, and thus they have shut down my account and ...
Resolved
Resolved
West Casino - Confiscated £940 winnings unfairly
Hello all,Just a background on the complaint. I setup an account with West Casino back in December. I used their welcome bonus and lost. Then, at the ...
Resolved
Resolved
Dream Vegas Casino - Winnings confiscated due to mysterious bet in violation of bonus terms
I deposited to this casino on the 10/01/2019 after watching a youtuber called stop and step play here, i deposited £40 and received £80 bonus funds ...
Resolved
Resolved
N1 Casino - Unfairly Removed My Bonus Winnings
HiI deposited 50 euros to N1casino and received a third welcome bonus (100%). I managed to wager bonus and did a withdrawal of 800 euros. With some ...
Resolved
€500
Resolved
Viggoslots Casino - Unfairly confiscated winnings and lost personal documents
On 23.12.2018 i deposited 150€ and used their 100% deposit bonus which had 1x wager. I completed the bonus wager without playing any restricted ...
Rejected
Rejected
Betchan Casino - Free Spins Bonus more of a bribe, additional terms not listed
Sebastian Wed, 01/09/19 03:50:52 pm America/EdmontonHello. How may I help you?Ashley 03:51:35 pmHi there I got a free spins offer via email. Says to ...
Resolved
€1,300
Resolved
Viggoslots Casino - Applying bonus terms change retroactively
I deposited 100€ for this casino and took a 100% bonus on it 31.12.2018. I just played Vikings slot only and won about € 1300 on this game. I made ...
Unresolved
€8,596
Unresolved
Red Star Casino - Unfair winning confiscation and account closure
I registered on red star casino on 2th of November, I made my first deposit and lost it, after that I made my second deposit and won 8596 euros after ...
Unresolved
kr51,187
Unresolved
Roy Richie Casino - Unfair confiscation of a big win
I got a recommendation from a friend regarding Roy Richie Casino. I created an account and made a 3000SEK deposit with the code RRC1. I read the terms ...
Resolved
kr1,800
Resolved
Viggoslots Casino - Unfairly confiscated my winnings
I made a deposit of 200Sek took the bonus offer that was 100% played by the rules didnt play the games that was restricted from playing on cause I ...
Resolved
€2,000
Resolved
Dream Jackpot Casino - Unjustified confiscation of winnings, terrible customer support
according to dreamjackpot.com I'vebeen found to breach bonus terms ,that I made a bet above 5 euro WHICH IS NOT TRUE! a made a cashout of 2000 euro ...
Unresolved
Unresolved
Spinson Casino - No cashback, no answers
Hello!23/11 i did deposit 10000 SEK. I lost it and was waiting for cashback the following wednesday as it says in offer, but it never came.At least i ...
Resolved
Resolved
BetOnAces Casino - Misleading bonus terms
Complete misleading practice when taking bonus.I signed up, went to chat to confirm bonus terms, they stated that it is what is mentioned in welcome ...
Resolved
$1,087
Resolved
Brango Casino - Withdrawal delayed due to unclear bonus terms
I play at this casino and it's sister casino often and today claimed cash back after a busted deposit. I decided to withdraw winnings at $3000 (I had ...
Resolved
€0
Resolved
Casimba Casino - Unfairly confiscated my winnings
Hello guys,I have the following problem: all my winnings on casimba casino got confiscated because they claim i did breach of clause 7 (vi) of their ...
Resolved
Resolved
Genesis Casino - Countless problems
We're do I even begin with this company! I decided to join and take up the offer 100% match and 300 spins (30 after your first deposit followed by 30 ...
Resolved
Resolved
Betrebels Casino - Refuses to pay out rest of the winnings due to false allegations
hi,i played the first deposit bonus (!) on betrebels since i had newly registered on july 14th 2018.i deposited 120€, played secrets of atlantis and ...
Resolved
kr30,000
Resolved
Casimba Casino - Unfairly accusing me of breaking max bet rule
Well Hello, I am fairly new to playing casinos as I am 19 years of age, therefor I dont have much experience and I found it fitting to post my problem ...
Resolved
Resolved
Bob Casino - Refusing to provide proof of bonus term violation
Hello dear askgamblers members! I registered at bobcasino.com and took a first deposit bonus. I was wagering this bonus about 12 hours and made a ...
Resolved
Resolved
Jetspin Casino - "Technical Issue" preventing live support from accessing any accounts and crediting free spins
If you will look at any of the Jetspin complaints, they all have the same issue, a "technical error". It seems like this casino has a technical error ...