I won at Cool Cat Casino and requested a payout via wire transfer of $2500. Bonus amount was $375, I know this will be deducted. Total payout should be $2125. The payout request was submitted on 05 January 2020. As of today 18 January the request has not been approved. All necessary documents have been approved already. I have attached a snipped of my payout request.
Thank you for your assistance in advance