Bonus Issues - Page 9

Excitewin Casino - This casino does not pay bonuses even if you follow all the bonus rules

I made a deposit of 200€ and bet 4 x 50€ with odds over 1.5. After this, I should have been paid the bonus, but the casino refused to pay the ...

Sugar Casino - Winnings problem

I was playing on sugarcasino and had winnings of 1000 euros in withdrawal.While my winnings were in withdrawal and my balance at 0.00 I got some free ...

RocketPlay Casino - False and misleading information about Valentine's Day

Hi I was congratulated on a prize and then denied and told it was a mistake.I feel mislead I have deposited a lot of money into Rocketplay and have ...

Goldman Casino - Customer service wont admit fault

I have been a customer of this casino for many many years. I’ve never had issues like this before. I deposit and I go to the chat and they give me ...

VulkanVegas Casino - Deposit bonus not credited over 16 days

Dear Team,14/01/2023 I deposited to vulkanvegas casino bonus was 50 FS (0.2$ per spin Book of dead)+ fortune wheel spin, still 16 days over only ...

Betway Casino - Betway Live Casino Bonus Not Credited

I joined Betway in 2021 but could not deposit using my Revolut card - Revolut was the only account I could use at the time. I have been depositing ...

Nucleonbet Casino - Players bonus winnings have been confiscated

Hi,I redeemed a betting deposit bonus from Nucleonbet on November 22nd, 2022 where I deposited €200 and got a €100 sports bonus.I completed the ...

Luckster Casino - Bonus removed even though wagering requirement was met

I made a 100€ first deposit using the link on the 100% sports welcome bonus page on Sept 18. I didn't get the bonus, I contacted support, they told ...

7BitCasino - Refusal to award level up bonus and credit comp points and increase vip level

I have been complaining about this since January 10.I played a lot of money on the ninth through 11th and I was not accredited any comp points for ...

Raging Bull Casino - Casino is refusing to pay my withdrawal of 2100 dollars

i won 2100 i send them everythimg thay ask and evem more ok they gave me $250 withdrawlable so i decided to play instead withdrwing instead of taking ...

7Reels Casino - Casino claims I have abused the bonus after winning 2295 euros

Hi, I was playing at 7rells casino january 2th after received free spins. I get 25 free spins every monday, wednesday and fridays. This time I was ...

24VIP Casino - No Weekly or Monthly cashback as advertised and ghosted by Customer Support

Have been trying to contact customer service regarding cashback bonuses based on vip level for weeks on end and have been ignored. Ive sat on chat for ...

TrustDice Casino - Gleam.io campaign welcome bonus not honored

I participated in a gleam.io campaign that trustdice offered on twitter around Dec 3rd 2022. Upon completion I was supposed to be awarded a $25 ...

Vegas Strip Casino - Blocked me on live chat and email

I registered at this casino 20/11/22 and received no deposit free chip bonus. At first live chat was perfectly working then when I was near completing ...

Slotella Casino - Fatal backend transaction history bug

Casino has a fatal back on their backend. Any microgaming slot you may play it gets recognised as Immortal Romance microgaming slot on their backend. ...

Ladbrokes Casino - Bonus win not paid out due to mistake?

I have used Ladbrokes for a while now and enjoyed it. on the 12/12/2022 I won 100 pounds on a free spin on the daily wheel. I was made up. I took a ...

PlayOJO Casino - Two issues with this operator, but no support avail

So my first complaint is I can't reach anyone from their support. I have used their live chat and emailed them and as a long time customer this ...

Bodog Casino - Took All My winnings

Dear ask gamblers My complaint is about bodog.eu. I deposited $300 and took advantage of the 100% bonus money. I started to play in the casino and won ...

Cbet Casino - My withdrawal failed and the amount was not refunded

I don't know who else to turn to. My withdrawal failed and the amount was not returned. I had R$4000.06 in my cbet account. I made a withdrawal of 2, ...

Luxury Casino - No bonus no live chat

I should have 45 free spins after my deposit, they say they are there but when I click play it won't let me, I have emailed casino 5 times and tried ...

Luxury Casino - No match bonus acredited

On Friday November 18 I logged into my luxury casino there is still a 100% match up bonus I clicked on it and it brought me to the deposit page I ...

Swift Casino - Unable to withdraw, going on for about 1-2 weeks

I am unable to withdraw my balance due too I am unable to remove my bonus activity. Have tried to use the live chat and email but I have not gotten ...

Stake Casino - Permanent bonus removed

When I started on Stake, they were promoting their VIP perks to incentivize people to deposit and wager more.Two of those perks were receiving a VIP ...

Scatters Casino - 35 freespins not credited

Hello,On October 15th, 2022 I participated in the daily missions promotion. The rules state:Reach your targets in limited amount of spinsMin bet: €0 ...

CasinoJAX - Applying non existing bonus terms and conditions

I have been playing today cause I wanted to get the 30 freespins Tuesday promotion. I apparently waited for the spins and they didn't come so I went ...

Woopwin Casino - Alleged bonus abuse resulted in removal of all of my winnings

Dear Askgamblers,Woopwin have confiscated $5777.40 from me for no reason at all, citing nonsense and non-applicable terms, and are now refusing to ...

BetOnline Casino - Suddenly changed bonus terms and took 2800

After months and months of losing a ton of money at this site in there too sister sites last night, I finally deposited and use the code that they ...

Neon54 Casino - Tournament win not credited 600 Euros

Hello Askgamblers, hello neon54 Casino.I finished the 10K- Tournament in 5th Place for 600 Euros Cash with no wagering requirements, which should have ...