Bonus Issues - Page 9

Bovada Casino - Bonus and account issue

Hello Good Morning, My case was the following, after seeing the bonus promoted in the casino, I decided to deposit money into the account. After ...

SpinBetter Casino - Free spin gift issue

Activated 150 fs but got server error game not found, asked casino support for help and barely got a response which said their specialists are working ...

FortuneJack Casino - Unnecessary Termination of Withdrawal and account

Good Day AskGamblers, I participated in a Fortunejack Twitter Giveaway on two different occasions and I won 10 free spins and 50$, I contacted them ...

Bovada Casino - Accounts similar to mine

They sent me an email saying that my account had been disabled for accounts similar to mine. I had deposited 1700 dollars, after some winning & losing ...

Kahuna Casino - Kahuna refused to pay 2700 due breaking max bet of the bonus I lost

Hi, ThereIt is really confusing and frustrating for me that I played kahuna casino and I won a nice amount of 2700 after the I got the email that they ...

Swift Casino - Withdrew 15000 DKK only got 750

Hi Askgamblers. My name is Rasmus and I have recently been playing on swiftcasino and managed to win some money. I used the deposit bonus 100% and put ...

Dream Jackpot Casino - Free spins bonus not given

I had a promotional email stating if I deposit minimum £20 I will get 50 extra free spins. So you get 50 free spins already and if deposit the £20 ...

BlueChip Casino - Wrong Bonus Given

There was a survey of voting bluechip casino in askgamblers for award and if we nominate bluechip casino they said we will give you freebet upto 4000 ...

Black Lotus Casino - Black Lotus Fraud

I hit a jackpot for $10k on a loyalty reward bonus game. The games while pending tell the bonus amount, playthrough and maximum cash out on the ...

Pribet Casino - Unjustified confiscation of winnings

I registered in pribet about a month ago and made a deposit of 98 dollars for the skrill wallet and applied the welcome bonus, after almost 3 weeks ...

7BitCasino - Daily cashback not honored

For over 8 days I have been begging 7 but casino to reward me the bonus free chips that are owed to me. Over the past 6 months I’ve been playing 7 ...

7Bit Casino - Bonus terms given on chat differ from the one stated within the terms

My previous complaint of bonus terms being changed when issued during live chat. I did not have screen shots of the bonuses exact terms because a day ...

BetBeard Casino - Bets limitation caused me losing my bonus and real money balance

I opened an account and deposited €102.57 on the 1st of March to betbeard and I received a welcome bonus of the same amount. The bonus terms are ...

Buumi Casino - Buumi stole my money

Hello Askgamblers, this is a case that I need help in.I deposited 500 nok through BTC and received a bonus of 500nok.I read all the T&C and there was ...

PlayOJO Casino - No one on chat for 3 days

I have been trying for 3 days to contact chat and no one has bothered to reply. I've also send emails and nothing. I had 20 free super spins added to ...

7BitCasino - Stole my bonus for no reason

So a couple days ago I was playing on 7bit casino I was given 50 free spins as part as a deposit bonus. So I win around 2000 Dollars on free spins. So ...

Mirax Casino - Bonus Issue Nightmare

Hi, I accepted a deposit match bonus offer which was offered via email to me. The offer was for being with the casino for 6 months of which I chose ...

Divas Luck Casino - Winnings removed from my account balance

Hi, I opened an account with Divas Luck Casino and made my first deposit of $100 and got a sportsbook bonus of $100. Then I started placing bets of $ ...

Dafabet Casino - Dafabet bonus not received

Hi dafasports offer VIP Bronze Gold and Platinum level to players so they get according to bonus. For a platinum user there is 0.58% bonus which is ...

Hiperwin Casino - Cancels the deposit along with the bonus

Hyperwin is stealing deposit and their live chat support Jean François is arrogant and the worst support I have seen in 10 years playing online ...

Excitewin Casino - This casino does not pay bonuses even if you follow all the bonus rules

I made a deposit of 200€ and bet 4 x 50€ with odds over 1.5. After this, I should have been paid the bonus, but the casino refused to pay the ...

Sugar Casino - Winnings problem

I was playing on sugarcasino and had winnings of 1000 euros in withdrawal.While my winnings were in withdrawal and my balance at 0.00 I got some free ...

RocketPlay Casino - False and misleading information about Valentine's Day

Hi I was congratulated on a prize and then denied and told it was a mistake.I feel mislead I have deposited a lot of money into Rocketplay and have ...

Goldman Casino - Customer service wont admit fault

I have been a customer of this casino for many many years. I’ve never had issues like this before. I deposit and I go to the chat and they give me ...

VulkanVegas Casino - Deposit bonus not credited over 16 days

Dear Team,14/01/2023 I deposited to vulkanvegas casino bonus was 50 FS (0.2$ per spin Book of dead)+ fortune wheel spin, still 16 days over only ...

Betway Casino - Betway Live Casino Bonus Not Credited

I joined Betway in 2021 but could not deposit using my Revolut card - Revolut was the only account I could use at the time. I have been depositing ...

Nucleonbet Casino - Players bonus winnings have been confiscated

Hi,I redeemed a betting deposit bonus from Nucleonbet on November 22nd, 2022 where I deposited €200 and got a €100 sports bonus.I completed the ...

Luckster Casino - Bonus removed even though wagering requirement was met

I made a 100€ first deposit using the link on the 100% sports welcome bonus page on Sept 18. I didn't get the bonus, I contacted support, they told ...