Resolved
Resolved
King Billy Casino - Voided winnings and will not give a legitimate reason why
I got recommended to play King Billy casino by a friend who was visiting from a different island, she had signed up and used a bonus from her own IP ...
Resolved
Resolved
Gala Casino - Bonus confusion
I received an email from gala casino that if i signed up to their sister site cheeky bingo, deposited and spent £10 i would receive 25 free spins on ...
Resolved
$100
Resolved
Box24 Casino - Refusing to honor big win cashout, claiming I won playing with free bonus
I won off ancient giants machine at box24 casino. Won nearly 12 thousand bucks.Here's a timeline of facts not my opinion as they put it.I claimed a ...
Unresolved
$50
Unresolved
Casinoval - Withdrawal Unfairly Cancelled And Possible Identity Theft
I received an email from Casinoval for my birthday with a no-deposit bonus in it and I decided to play. I lost the bonus but then everyday I was ...
Resolved
BTC0
Resolved
RioBet Casino - Price not received
Hello, I already tried to contact their support without a satisfying result. Riobet hosts a tournament every week from sunday till sunday. I started ...
Resolved
Resolved
Betway Casino - Bonus promised but not given
I am absolutely beyond frustrated with this scenario. I have always been a huge client of there's and always get a bonus. I called in yesterday to ...
Resolved
£50
Resolved
888 Casino - Appalling level of support
I am completely disgusted with the lack of any sort of response from 888 casino since my first initial query to the support team.Firstly i find it ...
Resolved
Resolved
MonteCryptos Casino - Stalling provision of gaming logs, confiscated €19,000 balance
MonteCryptos took all my money in my account: 19kWith just a very short and cold as ice email the casino announced that they took all my cash money ...
Resolved
Resolved
Miami Dice Casino - Refusing to pay out £4041.88 legitimate winnings
Hi, just to ensure this complaint doesn't get rejected, I'll say very clearly. I did not break the relevant max bet terms on Miami Dice, and have ...
Unresolved
£400
Unresolved
FansBet Casino - Unfairly confiscating around £400 in bonus funds
Dear AskGamblers,Before this complaint - I want to make it very clear that I am disputing Fansbet's enforcement of their terms, not their terms ...
Resolved
$2,125
Resolved
Cool Cat Casino - Delayed payment payout request not approved
HelloI won at Cool Cat Casino and requested a payout via wire transfer of $2500. Bonus amount was $375, I know this will be deducted. Total payout ...
Resolved
kr28,423
Resolved
The Grand Ivy Casino - Took all my winnings with unproven accusations
Hi! I registered on grandivy.com and deposit 400kr. The welcome bonus was 100% + 25 free spins. I played and I won. When the bonus was over and it ...
Unresolved
Unresolved
BetsEdge Casino - Welcome bonus not given
I made my first 2 deposits, as the screenshot shows I received only 111% + 20 free spins on the first deposit, and 66% on the second deposit + 33 free ...
Resolved
Resolved
Rizk Casino - Bonus problem refused to fix by casino
I recieved a birthday gift from Rizk Casino. However my computercannot play the game. Rizk Casino support staff, 4 of them refusedto do anything about ...
Resolved
Resolved
Syndicate Casino - Bonus offered then not credited
I am yet to receive or hear of how many free spins I will be offered also.. I sprang thousands every month at this casino and I’m rather ...
Resolved
Resolved
Snabbis Casino - Second deposit spins not received
Hello i deposited 2 times and took the first and second welcome bonus but before i deposited the second time i asked live chat if the first bonus ...
Unresolved
€2,931
Unresolved
Wcasino Online - Winnings removed with no further justification
Hi,this casino does not let you play your favorite slot. In my case i played only minotaurus with bonusmoney and happened to win total of 2931€.Then ...
Resolved
Resolved
Drake Casino - Refusal of redemption of reward points
I have played at Drake Caino for years off and on and have had many "technical" issues when winning but my complaint is I wanted to redeem the points ...
Resolved
Resolved
BetBoro Casino - Promotional terms not met
I received an email on 26 December with a promotion for free spins from 26 Dec to 1 Jan. On 26 December I deposited £51 expecting to receive 50 free ...
Resolved
Resolved
Magical Spin Casino - Accusing me of breaching max bet rule with no evidence at all
Last week i have created an account with Magical Spin Casino , they have nice bonus offers so i took a bonus offer, so far so good. I made deposits ...
Unresolved
€100
Unresolved
Expekt Casino - Refuses to pay my cashback
I took part in their advents calendar promotion. This was on 1. december. The present was 10% cashback up to 100. I lost 1000€ they refuse to pay ...
Resolved
€300
Resolved
CrazePlay Casino - VIP Level 5 Reached 300 EU free cash Bonus Not Granted
I have succesfully reached Level 5, which (as stated clearly) should result in being able to claim the 300 EU free cash chip.When clicked on the Claim ...
Resolved
$398
Resolved
Joo Casino - Unfairly accused of delaying bonus feature
The worst thing has happened, I was playing at this Joo Casino on a match bonus. I tried a new game and was betting $1 then I got the feature!!! It ...
Rejected
€120,000
Rejected
SpinRider Casino - Won't pay €120,000 winnings due to unjustified accusations
Dear Sirs and Madames,the following on 11.10.2018 I signed up with the SpinRider Casino (my username: ayto1980) 50 euro via Paysafecard and took ...
Resolved
Resolved
BetOnline Casino - Bonus not received
Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...
Resolved
Resolved
Red Ping Win Casino - Free Spins not received
I deposit yesterday with code for blackfriday bonus. I got than only 75% bonus without 25 freespins. I was contact support than and she tell me that ...
Resolved
$100
Resolved
BetOnline Casino - Freeplay did not received
Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...
Unresolved
BTC2
Unresolved
VegasCasino.io - Deducted winnings 2,142.80mB with false allegations
After a substantial, big win VegasCasino.io refused to pay my withdrawal. KYC procedure was done successfully, but after that they set up a false ...