Bonus Issues - Page 16

Miami Dice Casino - Refusing to pay out £4041.88 legitimate winnings

Hi, just to ensure this complaint doesn't get rejected, I'll say very clearly. I did not break the relevant max bet terms on Miami Dice, and have ...

FansBet Casino - Unfairly confiscating around £400 in bonus funds

Dear AskGamblers,Before this complaint - I want to make it very clear that I am disputing Fansbet's enforcement of their terms, not their terms ...

Cool Cat Casino - Delayed payment payout request not approved

HelloI won at Cool Cat Casino and requested a payout via wire transfer of $2500. Bonus amount was $375, I know this will be deducted. Total payout ...

The Grand Ivy Casino - Took all my winnings with unproven accusations

Hi! I registered on grandivy.com and deposit 400kr. The welcome bonus was 100% + 25 free spins. I played and I won. When the bonus was over and it ...

BetsEdge Casino - Welcome bonus not given

I made my first 2 deposits, as the screenshot shows I received only 111% + 20 free spins on the first deposit, and 66% on the second deposit + 33 free ...

Rizk Casino - Bonus problem refused to fix by casino

I recieved a birthday gift from Rizk Casino. However my computercannot play the game. Rizk Casino support staff, 4 of them refusedto do anything about ...

Syndicate Casino - Bonus offered then not credited

I am yet to receive or hear of how many free spins I will be offered also.. I sprang thousands every month at this casino and I’m rather ...

Snabbis Casino - Second deposit spins not received

Hello i deposited 2 times and took the first and second welcome bonus but before i deposited the second time i asked live chat if the first bonus ...

Wcasino Online - Winnings removed with no further justification

Hi,this casino does not let you play your favorite slot. In my case i played only minotaurus with bonusmoney and happened to win total of 2931€.Then ...

Drake Casino - Refusal of redemption of reward points

I have played at Drake Caino for years off and on and have had many "technical" issues when winning but my complaint is I wanted to redeem the points ...

BetBoro Casino - Promotional terms not met

I received an email on 26 December with a promotion for free spins from 26 Dec to 1 Jan. On 26 December I deposited £51 expecting to receive 50 free ...

Magical Spin Casino - Accusing me of breaching max bet rule with no evidence at all

Last week i have created an account with Magical Spin Casino , they have nice bonus offers so i took a bonus offer, so far so good. I made deposits ...

Expekt Casino - Refuses to pay my cashback

I took part in their advents calendar promotion. This was on 1. december. The present was 10% cashback up to 100. I lost 1000€ they refuse to pay ...

CrazePlay Casino - VIP Level 5 Reached 300 EU free cash Bonus Not Granted

I have succesfully reached Level 5, which (as stated clearly) should result in being able to claim the 300 EU free cash chip.When clicked on the Claim ...

Joo Casino - Unfairly accused of delaying bonus feature

The worst thing has happened, I was playing at this Joo Casino on a match bonus. I tried a new game and was betting $1 then I got the feature!!! It ...

SpinRider Casino - Won't pay €120,000 winnings due to unjustified accusations

Dear Sirs and Madames,the following on 11.10.2018 I signed up with the SpinRider Casino (my username: ayto1980) 50 euro via Paysafecard and took ...

BetOnline Casino - Bonus not received

Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...

Red Ping Win Casino - Free Spins not received

I deposit yesterday with code for blackfriday bonus. I got than only 75% bonus without 25 freespins. I was contact support than and she tell me that ...

BetOnline Casino - Freeplay did not received

Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...

VegasCasino.io - Deducted winnings 2,142.80mB with false allegations

After a substantial, big win VegasCasino.io refused to pay my withdrawal. KYC procedure was done successfully, but after that they set up a false ...

Springbok Casino - Casino canceled the first win

Hello . 05/10/2019 I make a deposit. R150. I'm assigned a R225 coupon. maximum output R 1500. by condition of the bonus. I played it successfully. ...

Campeonbet Casino - Didn't get my freespins

hello,i received a email from campeonbet(casino) to vote for them take print and contact support for the freespins(100) so i did,i voted take prints ...

Bovada Casino - Cashback promotion

So I've been with bovada for quite some time and i am an allstar level 2 player. So anyone familiar with the bovada reward system will know I have a ...

Wild Tornado Casino - Refused to credit AG Coin

HiThis Casino refused multiple times the bonus that was offered on AskGamblers: https://prnt.sc/purvztIt's only about 10 Euro bonus, however I feel ...

Casino Joy - Winnings confiscated due to bonus abuse

i signed up to this casino on 21/02/2019 and took their welcome bonus and initially lost, then on the 08/03/2019 i was sent an email inviting to take ...

Silver Oak Casino - Crewpon270 free chip not being credited

I redeemed a coupon that is supposed to give a free chip the next month depending on how many people claim the coupon during the month that it is ...

MonteCryptos Casino - Unjustified confiscation of winnings

Hello,I have an account at Montecryptos casino , were I have deposit and played in the last month.After several deposits without winning until 14-15. ...

WestCasino - Unjustified Confiscation of Funds

Hello,​I recently signed up to West Casino and deposited for the welcome bonus, The welcome offer was a 100% to £100 deposit match on my funds . I ...