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MRO19
Resolved
FortuneJack Casino - My account has been suspended due to false accusations
Fortunejack has suspended my account stating I have multi accounts. This is a complete lie. I have only one account. The chat wrote me this: As you ...
Resolved
$250
Resolved
Captain Jack Casino - Non-payment of $250 winnings
I submitted a withdrawal request on Jan 26, 2018 for $250 and it wa approved on Feb 9, 2018. I have not received payment. On March 3, 2018 I received ...
Unresolved
€6,000
Unresolved
Casino Adrenaline - Refusing to pay €6,000 with absurd reasons
Here is my story with Casino Adrenaline. About one month ago I registered an account with them. So I deposited 150 euro and got 150 euro bonus. I was ...
Unresolved
Unresolved
Las Vegas USA Casino - Emails keep bouncing back, just want my account closed
I am trying to email to close my account. The casino was fine and I did win a few times. Never made a withdrawal. Had enough fun now I would like to ...
Unresolved
₹30,000
Unresolved
Indio Casino - Issue with withdrawal request
My Indio casino user id is ICR91901012. On 10 March 2018 I placed an withdrawal request of INR 30000. The casino acknowledged my withdrawal request ...
Resolved
£2,500
Resolved
Mr Green Casino - Too vague and slow with account verification process
I have phoned 3 times and emailed 5 times asking specifically about what documents they need to verify my account. I sent a copy of my passport and ...
Unresolved
€8,614
Unresolved
Euro Palace Casino - Hidden ''theft'' via bonus system glitch
Euro Palace Malta Gaming Authorities License Numbers MGA/CL3/542/2008 (issued 16th June 2015) and MGA/CL1/1404/2017 (issued 29th November 2017) and ...
Resolved
€286
Resolved
Argo Casino - Delaying my payment
Hello i have played to argocasino and they have delayed my withdrawal they give me empty promises that i will be paid soon never happened they find ...
Resolved
€3,000
Resolved
Argo Casino - 20 days and still waiting my payment to be processed in full
It has been 20 days since I turned my €10 (no bonus) into €5150, yet I’ve only received €1100 so far. Up until today I really have given the ...
Rejected
$400
Rejected
Planet 7 Casino - Never paid and ignored by customer service
I have spent money with the casino... enough for them to have profited even after paying me the winnings I have never received. I won $400 after ...
Resolved
$130
Resolved
Grand Fortune Casino - Payout Requested Weeks Ago, Still No Response or Updates
On 7/28 I requested a payout of $100 from a NDB Bonus after meeting all the wagering requirements. They only have wire transfer for payouts so I ...
Resolved
€40
Resolved
24Bettle Casino - Winnings from a non deposit bonus not received yet
Have received a Non Deposit Bonus from casino a while ago. After meeting the wagering I have asked for Withdrawal. Casino proved it and told me that I ...
Resolved
$380
Resolved
Grand Fortune Casino - Stalling payout for months
I have been trying to get Grand Fortune Casino to payout for months! I cannot get through the verification process. I sent in my documents but heard ...
Resolved
$10,509
Resolved
Prism Casino - Withdrawal Delays of $10,509
Hello, seeking assistance to receive my withdrawals from Prism casino. My account has already been successfully verified and the preferred method of ...
Resolved
BTC2
Resolved
mBit Casino - Account with 2 BTC balance disabled without any explanation
Around 19 December I got registered at mBit Casino and made a deposit. I got a welcome bonus and managed to complete the wagering requirements and had ...
Resolved
$930
Resolved
Planet 7 Casino - Delayed payment and approval of withdrawals
i have several withdraw request dating back to mid to late january that havent even been approved yet totaling $930 usd i contact the live chat ...
Resolved
$1,782
Resolved
Planet 7 Casino - Have been waiting for 6 months for my withdrawal
Ive been trying to get my withdrawl from Plant 7 for over 6 months. After the long run around of of sending documents and having to resend documents ...
Resolved
Resolved
Bob Casino - Will not honor Twitter promotion
Here is a transcript of the chat i just had with a Bob casino "support host" who ended the chat abruptly without resolving the issue in any meaningful ...
Resolved
$9,510
Resolved
Slots of Vegas Casino - Over one year delayed payments
Hello Ask Gamblers and Slots of Vegas casino, over the past 17 months, I've experienced long delays in getting payouts from Slots of Vegas casino. ...
Resolved
kr21,000
Resolved
SpinRider Casino - Accused of ''abuse'' without any real proof followed by winnings been withheld
Hi, I always read the Terms and Conditions thoroughly before signing up to a casino and especially their bonus terms. After signing up (first ...
Rejected
£4,000
Rejected
Videoslots Casino - Account closure followed by confiscation of £4,000 winnings without any further justification
I won a substantial sum around 2 weeks ago on videoslots. So I contacted live chat asked about the verification process and explained that at one ...
Resolved
$2,500
Resolved
Club Player Casino - Withdrawal keeps getting denied for no reason
I want $2,500 at Club Casino on February 4th. I requested a withdrawal which was denied because I needed to submit my documents for the new year. I ...
Resolved
$400
Resolved
Planet 7 Casino - Sending documents again and again only to be told not received
Many months ago, I tried to withdraw some of my winnings from Planet 7. I sent in documents and never heard back, I followed up and was told that the ...
Rejected
$2,000
Rejected
Raging Bull Casino - Multiple withdrawal denials, no further information
I have tried to withdraw 2500$ from rbc multiple times and have emailed all the necessary copies of paperwork to the correct email address. Last time ...
Resolved
Resolved
NetBet Casino - Payment delayed for over a week now
Good evening, First of all I would just like to say that I want to open this case after seeing all of the other cases for delayed payments. My ...
Resolved
€2,000
Resolved
Betcart Casino - Not processing my payment after waiting over 2 months
Hello there, It has been over 3 months now since I requested for a withdrawal (slightly over 2000Euro). After numerous verifications, they finally ...
Resolved
€0
Resolved
Magical Spin Casino - Refusing to pay winnings due to unethical practices
I opened an account a few days ago with this casino the live chat staff are very polite and respectful. I made a few deposits and thought perhaps i ...
Resolved
€600
Resolved
BetEast Casino - Won't process €600 withdrawal
I am waiting 5 days now for Beteast.eu to process my over €600+ withdrawal. I contacted them via email two days ago and assured me that it would ...