Here is a transcript of the chat i just had with a Bob casino "support host" who ended the chat abruptly without resolving the issue in any meaningful way. it's very disturbing.
Hey. Wazzup?) Maybe Bob can help you?
customer: hi Bob. I just wanted to mention that you guys denied me my first deposit bonus, because you said you don't allow bonuses on bitcoin deposits.
however, on your twitter feed you have only two tweets. The first tweet says "🔥10 Free Spins no-deposit https://goo.gl/KtW8bi
the second tweet says" 1st deposit bonus 100% up to €100 or 500 mBTC + 100 free spins https://goo.gl/KtW8bi"
Support Agent 2 For BTC players we don't have any bonuses and free spins
customer: which would lead any reasonable person to assume that you allow bonuses on bitcoin deposits
then why does your twitter feed state that 1st deposit bonus is on "up to 500 mbtcn"?
Support Agent 2 Please, send screen shot
i received not 100% nor 100 spins however, i am entitled them
Support Agent 2 Sorry but we are not responsible for the information provided by third parties.
customer third party!? that is your twitter page!
what are you talking about
Support Agent 2 Sorry, this is not our Twitter account
customer that's your own twitter page
who's is it then?
Support Agent 2 How I told You we don't have for BTC any bonuses and free spins
This is old one information
customer when you click on the link in the tweet it takes you this site
it is your twitter page Read
Support Agent 2 All official information yOu can see on page : https://www.bobcasino.com/promotions
Promotions | Bob Casino
Support Agent 2 has closed the chat.