I want $2,500 at Club Casino on February 4th. I requested a withdrawal which was denied because I needed to submit my documents for the new year. I submitted the documents on February 7th, and the payment was denied again for needing my documents.
I chatted with Live support and they told me to request the withdrawal again and resubmit my documents which I did. 2 days after I submitted my documents I contacted live chat again and they told me they see that they have received my documents and they would forward it to the right Department to have them entered. A few days later my withdrawal request was again denied for the same reason. I contacted life support again and they told me again that they would send my documents to the correct department to get entered.
Today my withdrawal was denied again and when I contacted the life support they told me the documents had been received but they would again forward it to the correct department to have them entered in the system. I am wondering if there's anything anyone can do you help with the situation.