Resolved
Resolved
African Palace Casino - Almost a month waiting on withdrawal!
I put in a withdrawal request on the 22/11/2012 and after many weeks of the same excuses etc it has still not been processed. I won on the no deposit ...
Rejected
£4,055
Rejected
Karamba Casino - £4055 of winnings seized unfairly
Dear Askgamblers, I was hoping you could help with my case. On the 26th October I was given an offer where I deposited £400 and got a £200 bonus ...
Resolved
€3,500
Resolved
SuperLenny Casino - Account blocked because of mysterious ''security reasons'' they refused to clarify
Good afternoon AskGamblers, For 2 weeks now my account at Superlenny is closed due security reasons. I have opened my account at SL almost 1 year ...
Resolved
Resolved
b-Bets Casino - 'Investigating' my account for over 3 months
Hello. I have a complaint about b-bets.com. Condor Curaçao N.V. My username on b-bets.com is Andrestvk. A couple of months ago I was lucky and I ...
Resolved
£360
Resolved
NetBet Casino - Withdrawal still not received
I first requested a withdrawal for £360 on 24/09/17 was advised my bank had declined it going back to my card 3 times. I confirmed this with the bank ...
Rejected
Rejected
Indio Casino - Almost 2 months waiting a withdrawal
i was win on that casino about 22 of june 800euro and almost 2 months waiting time and after 15-20 live chat calls i receive almost always the same ...
Resolved
€6,810
Resolved
Grand Reef Casino - No certainty on when and if all all my winnings will be paid.
I play in several online casinos but a situation like this never occurred to me. This is the WORST experience I have ever had in an online casino ...
Resolved
$1,000
Resolved
Grand Reef Casino - Unpaid Withdrawal
On 1 September 2017 I made a withdrawal request of $1000 at Grand Reef Casino. I have followed up my request so many times but have not received a ...
Unresolved
€2,000
Unresolved
Staybet Casino - Unjustified confiscation of 7000 euro winnings
Staybet casino more than 2 months was returning my pending withdrawals.They were keep telling me to withdraw to bank account as they have problems ...
Resolved
€659
Resolved
Grand Reef Casino - Payment delayed for 3 months
After having every document been veryfied, I made my first withdrawal request on 12th of August 2017. Nothing happened for about 2 weeks, so I put it ...
Resolved
Resolved
FortuneJack Casino - Bonus Payment Delayed Beyond Two Weeks
This was once my favorite casino and I was depositing $100-$400 per day nearly everyday. Then something occurred recently and it’s as if I don’t ...
Unresolved
$100
Unresolved
Sun Palace Casino - Delayed payout do to being behind
So I have used a No deposit bonus and played through and won over $ 600.00 but you can only withdrawl $ 100.00 max. I got contacted by Sun Palace ...
Resolved
$5,000
Resolved
Planet 7 Casino - Excessive delay of payments
$2500 bitcoin withdrawal approved on 9/15 paid out on 10/17. $2500 bitcoin withdrawal approved on 9/27 still not paid out. $2500 bitcoin withdrawal ...
Unresolved
$300
Unresolved
Slots Plus Casino - Stalling $300 Payout
I opened an account at Slots Plus and received a no-deposit $25 sign up bonus. After reaching the required playthrough I continued playing for a while ...
Resolved
$10,000
Resolved
EmuCasino - $10,000 withdrawal still has not reached my bank after 10 business days
I requested a withdrawal on the 10th of October It was accepted and processed by the casino on the 11th of October.After numerous live chat ...
Resolved
€1,100
Resolved
Casino Sieger - Waiting for my 1100 EUR since 20/09
Hi! My account is fully verified. I ordered withdraw 20 days ago (20 September) and have same problem like all other players with they complaints - ...
Rejected
€300
Rejected
Star Games Casino - Refuses to pay out winnings, will not provide reason and explanation why
Dear, I'm writting you complaint against Stargames casino for blocking my account and refusing to payout winnings. I have submitted a withdrawal ...
Resolved
Resolved
Star Games Casino - Closed account?!
Payment by you has been stopped because you violatedTerms and Conditions. Here you can read T & C:I would start by being an old player on this site. I ...
Resolved
£750
Resolved
mFortune Casino - Won't pay out
Mfortune will not pay out , I deposited £30 by my phone bill and I won £750, when I tried to withdraw they took me through a long drawn out ...
Rejected
$1,500
Rejected
Captain Jack Casino - No payment more than 30 days
08/30/2017 after the win $1500 in Captain Jack Casino I sent my documents for account verification to get the payment according to the rules of the ...
Resolved
$1,050
Resolved
Planet 7 Casino - Delayed Payout of $1300.00
I won $1300 after a play through on a $100 deposit I Wendy through the stack of paperwork to verify the payment. I was cleared and the attached screen ...
Resolved
$125
Resolved
Diamond Reels Casino - Holding My $125 Deposits
On Oct 28th I initiated a bitcoin deposit in the amount of $75, either my wallet or the blockchain that day was verifying transactions very slowly. ...
Resolved
BTC0
Resolved
FortuneJack Casino - Withholding Jack's Race Funds
This issue of bonuses not working has been going on for two weeks yet all they have is a small banner stating the issue with no estimated time of it ...
Rejected
£3,925
Rejected
Hopa Casino - Failure to pay winnings due to terms inserted after I played
On 29 October 2017 I then deposited £300 at Hopa Casino and received a £500 bonus. With the £800 I managed to have a balance of £3,925 after ...
Resolved
$2,375
Resolved
Ruby Slots Casino - Withdrawing money from them is like pulling teeth - slow and painful!
I requested a withdraw of $2500 on sept 26th they had an issue with their site and instead of bitcoin it did it as courior check. chat support told me ...
Resolved
$2,500
Resolved
Dreams Casino - Delaying $2500 payment
I have been playing dreams casino and a few of their other sites including planet7, ruby, silveroak and a few more for months now. I have mostly lost ...
Resolved
$1,500
Resolved
Cool Cat Casino - Non-payment of withdrawals
I have two issues: 1) A withdrawal of $1500 was requested Aug 13 and approved Aug 31 (08/31/2017 05:50 AM, Check Withdrawal Approved! -$1,500.00). On ...
Rejected
£5,665
Rejected
LuckLand Casino - Failure to pay winnings due to backdated terms and conditions
On 29 October 2017 I deposited £400 at Luckland Casino and received a £400 bonus. I lost both the deposit and bonus. I then deposited a further £ ...