Thank you for your reply.
To begin with, accusation for bonus abusing is a complete nonsense - I did not claim any bonus. Multi-accounting accusation is another nonsense - I do not understand a lot about IP addresses, however, what I know is in order for somebody to have the same IP address as mine it is necessary for that person to connect to my internet, which I am 100% sure did not happen. I did not understand the part where you wrote similarities between IP addresses as from what you showed, these are four different IP addresses. Only those 2 starting 31.6 look similar, however, they both differ in the amount of digits per your example, so again, I don’t even understand what you tried to show here. But I am sure nobody was using my IP address and I don’t know anybody who has fortunejack account, I don’t even know anybody who plays in casinos with cryptocurrency. So I believe you understand how all of your claims sound to me.
My email is < email removed > and my username is < username removed >. This is the same with fortunejack, askgamblers and most of other accounts I have. I cannot comment here anything else as this accusation sounds pretty funny to me.
Regarding Microgaming that was the only reason I signed up with fortunejack. I only play Microgaming games as I am most familiar with them and this provider appeals to me the most. I haven’t played Amatic games ever, unless I don’t remember which I highly doubt, I don’t even know what kind of games they have as I haven’t seen Amatic anywhere.
All this situation sounds both funny and shocking to me as I have never had such problems with any casino and if I hadn’t read about fortunejack in Askgamblers website I would have been totally sure that it is a scam casino. I deposited 21.5 Monero on 23rd of February, which was credited to my account only after 3 days. I do not know a casino which takes so long for a deposit to be credited. I was only told by the live chat that technical team would sort this out and I would be contacted by email. I was never contacted by email, I found out that my deposit has been credited after continious logging in to my account for 5 times a day probably. So this was a start where I understood that fortunejack is a red flag, so what I wanted to do was rollover my deposit as required by fortunejack and withdraw my money. I played blackjack, I did not win anything, I lost while wagering the deposit, and after the withdrawal I was told by the live chat that there are some problems and I will be contacted by some manager. Again this did not happen, I just found out that my account has been blocked while trying to log in. And now my 19 Monero (which is worth about 4400 euros today) is stuck there, and the only thing I heard from live chat was a list of complete lies and after that the chat was closed. And the things you wrote are absurd as well. To be honest I don’t understand what is happening here, it is either a huge misunderstanding or you are really trying not to pay me out by creating false accusations.