
BitStarz Casino
- No fees and instant payments for e-wallet and crypto players
- Dedicated crypto casino game selection
- Instant response on live chat and quick to resolve complaints
- Slower transaction times for Visa card and bank transfer payments
Editor’s View
From the moment you land on BitStarz Casino, you can see why it has won multiple awards in the last few years. The online casino is well-organised, making it easy for users to explore new or popular games, check ongoing promotions, or contact chat support.
The clean design without any clutter allows players to enjoy the latest games or tournaments from their desktop or mobile devices and get fully immersed in the games they love.
General Information about BitStarz Casino
If there’s one online casino that’s consistently rated highly by both players and experts, it’s BitStarz. From first glance, you’ll notice that BitStarz is accredited by several trusted companies in the casino industry, including us. Not once but twice, they’ve walked away with a coveted AskGamblers Award for Best Casino and Players’ Choice. Moreover, we’ve certified BitStarz by awarding them our prestigious AskGamblers Certificate of Trust.
In our expert BitStarz Casino review, we will go into more detail about why this gambling site has such a good reputation. So, keep on reading our casino review for the full lowdown on their payments, games, support and more. Don’t forget to check BitStarz player reviews and comments to see what your fellow punters say about BitStarz online casino.
Payment Information and Options at BitStarz Casino
Wherever you’re spinning from, once you’ve created a BitStarz Casino login, you should be able to deposit, withdraw and bet in your local currency, using a payment option that suits you. As a BitStarz Casino real money player, you’re really unlikely to have to compromise when it comes to payments. However, this casino does seem to favour e-wallet and crypto players.
BitStarz crypto casino is definitely where it’s at. If you buy, bet and breathe cryptocurrency, you’ll love playing here. You’ll have loads of choice, zero fees and virtually no delays when processing payments.
You won't be charged any fees for depositing and withdrawing funds, regardless of your payment method.
Before your first withdrawal at BitStarz, you’ll need to complete their verification process as part of their licensing requirements. Crypto and e-wallet withdrawals are processed almost instantly, but it will take you considerably longer to receive your winnings if you withdraw via debit card or bank transfer. Players often make the mistake of not calculating the time for the casino to approve the withdrawal, so keep that in mind when looking at the speeds listed above.
If you want to sack your Visa card for the additional benefits that come with paying in crypto, BitStarz even has some recommendations for where you can buy Bitcoin to get started.
Customer Support at BitStarz Casino
This is another area where BitStarz shines. Even some of their most loyal customers will admit this hasn’t always been the case, but lately, they’ve stepped up their customer support game, which is available 24/7.
The easiest way to reach out is through the Bitstarz live chat. You’ll start with a chatbot that can help you with simple queries; still, a bot can only get you so far. The good news is that, as soon as you type in a question, you’ll be transferred to a real person.
All of the site’s customer support representatives have at least 3 years of casino experience, so you won’t find yourself speaking to a newbie who doesn’t know how to help you.
We got an instant response when we tested their live chat, and the ‘Support Hero’ was super helpful. The vast majority of players share this positive experience. You only need to see BitStarz Casino’s stellar complaint history at AskGamblers to know this is the case. After they help you out, you can even tip your support agent, which we’re sure you’ll be more likely to do if they give you a casino bonus!
Games at BitStarz Casino
BitStarz Casino is home to a fantastic, high-quality portfolio of casino games, thanks to the volume of software providers and the diversity of game choices available. Regardless of your experience and budget, there's something for everyone, from online slots to the BitStarz live casino.
Alongside the usual selection, a section dedicated to Bitcoin games also shows you the titles you can actually play in crypto. Otherwise, you can deposit in crypto, but you’ll have to play in a fiat currency.
You regulars out there have probably already bookmarked your favourite games but, if you want to look for that game you’ve just discovered in a forum, you can use the responsive search.
If you’re just getting into gaming and don’t know where to start, you can easily browse by game type or provider, although it only lets you choose one provider at a time. Alternatively, and especially if you’re indecisive, you can use their random game generator. Supposedly, this picks a game based on your preferences, but we can’t attest to it not just being a gimmick.
BitStarz Casino’s Commitment to Responsible Gambling
BitStarz Casino is licensed and regulated in Curaçao so you might not find as broad a set of responsible gambling tools that you would at a UKGC-licensed casino, for example. Players have remarked that their deposit pop-up may sometimes appear even when you still have funds in your account. We didn’t experience this personally, though.
However, that’s not to say that they don’t offer anything. On the contrary, as you can see from the list above, they do take this side of things very seriously.
If you feel you are showing signs of problem gambling, BitStarz will allow you to self-exclude yourself from their casino. You can activate this or find out more information by contacting their support team.
They also assist you if you have a friend or family member who is also experiencing problem gambling. Further support options can be found in their ‘Play Safe’ section.
Final Verdict on BitStarz Casino
BitStarz Casino has several unique promotions available on their website, including Jackpot Mania, Bonuz Mania, and Piggyz Mania. Through these promos, players can win daily jackpot spins, minor and mega jackpots, and grow and break "piggyz" to win up to $50,000. However, please bear in mind that casinos are prone to changing their promotions and updating prize pools, so always check which offers are currently available and what the current prizes are worth.
BitStarz Casino never fails to create an engaging experience for the members, who have access to top-rated slots such as Legacy of Dead, Fruit Heaven or Big Bass Bonanza, to name a few. The slots collection keeps increasing as BitStarz adds new games as they emerge.
There’s no better place to become a VIP member than BitStarz. As a VIP player, you can enjoy better bonuses, unrestricted fash cashouts, and exclusive access to the latest titles, as well as support from the dedicated VIP manager.
Multiple prestigious awards the casino has won in the last few years, alongside AskGamblers’ Certificate of Trust and Best Casino Award, speak much more about the quality of this casino than we can ever say in this review.
Recommended by experts
Player Reviews


BitStarz is a highly rated online casino known for its fast payouts, wide game selection, and user-friendly interface. It supports both fiat and cryptocurrencies, making it accessible for a wide range of players. The site features games from top-tier providers and offers generous bonuses, including a welcome package and free spins. BitStarz is also known for its excellent customer support and transparent operations. With a strong reputation for fairness and security, it remains a top choice among online casino enthusiasts. Whether you’re a casual player or a high roller, BitStarz delivers a quality gaming experience.

3 stars for now because I was able to win big with Plinko, so I think the games are not rigged. Supports team also answer pretty quick, so that's a plus
However, it's been almost 2 days and my withdrawals are still pending due to being reviewed for the big win. I'm a bit worried about receiving my money because other casinos like stake for example do not have this "big win review" process, so I don't know why it take so long to process my withdraw with Bitstarz. Hopefully I'll get my money soon and I'll change this review to 10 stars by then.

Game selection is unmatched and the website is easily navigated. They have a great selection of cryptocurrencies one can deposit. They have all my favorite games
Games reload sometimes in the middle of the action. And I must say that there new bonus feature is not very rewarding. But I suppose one can look past this

The instant play games and the video slots is my favourite. The live games are also worth experiencing. This awaiting my bonus but overall not bad casino.

Withdrawal and deposit are so fast! The support team and agents is there for u 24 hours! BitStarz is the best Casino online #1! Games RTP are superb and everything is easy to find!
My only problem was the first withdrawal with all these documents to upload..but hey now is fixed and I can say only excellent words for the support team!

Good games, good pay hard to cash out. Been playing for couple months spending my money. All of the documents were confirmed quickly but the most important never got confirmed. I have uploaded 10 files and they didn't work. I don't understand why they say it's not original. It's really hard to go KYC.
Really bad tech service. Not helpful. I can't withdraw my 15k euro easily, have to go to bank, to national registry institution to make proof of address. Have uploaded 10 various original documents from institution websites they never became valid. So I have to skip my work day to get verified my documents to get withdrawal.

Their catalogue for slots is great. They give you free spins it seems with every deposit. Site runs smoothly and doesn't lag. I just love spinning or watching a slot machine spin so their Jackpot Mania daily spins is such a pleasure for me. Withdrawals are fast! Once you're verified it is processed almost right away. I've gotten withdrawals between 15 minutes up to 4 hours from the request and they work 24 hours a day to process them. Bitstarz is one of my go to casinos.
The minimum amount I am able to deposit is $40 which I think is so strange as my first deposits were $20 at first. I am not able to deposit less than $40 and that's sometimes disappointing.

Tried a LOT of casinos, this one is by far the best. Daily free tournaments, extra fast withdrawal, support is excellent and they have responsible gaming settings.

This is my favorite casino. Everything is great here, from the selection of slots to the payouts. I have never had any major problems. Plus, the bonuses are great.

I have been using the services of this gaming club for several years now. I think this is a good casino. Yes, it has its own nuances, but there are more pros than cons. For example, I am especially pleased that money is withdrawn quickly, but the wagers are very high for me.

I used to play at this casino for around 1 year and still! dont have any issues. I like fast withdrawals, fast verification, bonuse comes with every deposit. so I recommend to try

What I like about BitStarz Casino is the wide variety of games they offer, including slots, live casino, and table games. The user interface is also very intuitive and easy to navigate. Additionally, their customer support is responsive and helpful, making it a pleasant experience overall. I also appreciate the quick withdrawal process and multiple payment methods available, which adds convenience for players.

I heard about BitStarz Casino from a friend, and I am so thankful I did because I can see this becoming my go-to option at online gambling. The games are superb, and I can say that the promotions are fantastic with making me more motivated to play for big rewards!
I did not give it the highest scores possible because I do see some gaps with it, including some delayed replies with the customer support. I hope that can get addressed because people are missing out on a good time.

What I really like about this casino is the speed of withdrawal and also the games available. I did not have any difficulty when withdrawing, and this is what makes it one of the best casinos I have visited. So many games and so much money it makes me excited every day. Thank you for this, amazing.
Maybe I haven't found anything bad yet, especially with the customer service
He is available to answer all questions. My experience in this casino can be put in the category of the best experiences, hope it continues like this and I will also continue playing. Thank you and I recommend it.

It is one of the best online casinos I ever played, with friendly support, a wide variety of games, fast website. Yesterday played for the first time and was able to win a large amount of money ( approximately 70,000 USD)
Next day after winning bitstarz disabled my account. In support they said my account is under review. I have accounts in many different casinos as a high roller but never has this situation. Hopefully It can be resolved as soon as possible :)

Everything is the best on this website I would definitely recommend everyone to play on it every day and I'm excited about the new bonuses they have every day it's awesome
Recently made an account, and played live games. Liked how there are games available for less amount for a minimum bet. And even won some amount and received fast. The casino seems to be good for now.

[Previous] fast payout, easy deposit, good selection of games. And I used to be able to deposit easily, that was my favorite thing about this online casino.
The payment methods will vary from time to time. Before my big win about 2 to 3 weeks ago I used to be able to deposit easily using my visa debit. I was going to deposit today but my payment method was gone and my only option was crypto which I have never done before. Asked my spouse to look at his payment methods, and he still had interac etransfer and visa methods available to him. When I asked support, they couldn't give me any info other than "payment methods will vary from time to time" but apparently this isn't the case for all the players... oh but they won't tell you if it is or not because they can't discuss other players' info. So I asked "in general" if players could only play on Bitstarz with Crypto... and they still couldn't tell me 🤷♀️ I asked if I would ever be able to deposit using my old methods and they couldn't even tell me that.
That's the reason for 2 stars. Otherwise I wouldn't have given the 2 stars if they would be able to tell me more in-depth.

Quick & easy registration. Very User friendly interface. Wide variety of games, with a ton of slots/providers to choose from. Multiple currencies & crypto deposit methods. Fast withdrawal times. In most instances, no KYC require. VPN friendly. Alas, my favorite part of bitstarz is their automatic currency exchange, allowing you to play any slot, regardless of whether that particular slot accepts your current form of funds (example- You deposit and are playing with XRP (ripple) and go to open a slot, just to see that the specific slot/provider doesn't accept XRP as a usable currency...in most casinos, if you try playing a slot with an non-usable currency, then you're just S.O.L if you dont have any funds available in an accepted currency for that game/provider...well in bitstarz, instead of simply being S.O.L, before you enter the game your notified that the specific game doesn't accept the selected currency and will automatically give you the option to play your XRP funds while being displayed in FIAT (USD$) which is a huge plus in my eyes because i don't always deposit to my USD wallet and instead deposit and play in a crypto wallet, and at bitstarz, I dont have to worry about not being able to use my funds when trying to play certain providers/games that don't accept certain cryptos. All in all, Bitstarz has been the best casino I've played online, by far. Yes, there are a few other ones that are really good casinos, too, but after many years of online casinos gameplay, Bitstarz takes the cake for sure!
Seems they only require verification/KYC from certain accounts/players, because personally know multiple people who have never verified any info yet have made multiple withdrawals without question...and then I know people who were required to provide KYC/verification documents before being able to make a withdrawal. Just seems that the requirement to complete KYC or not have to, would be the same across the board, either required or not required for every player and every account.

Very great site, I recommend it to everyone, lots of games, very good bonuses. It's great to be here. My chances of winning are much better than other sites.
Do not use Skrill bank transfer. It's been 10 days since my money was transferred and it's still not in my account. Bitstarz processed within 24hrs but Skrill is something horribly bad. I do not recommend card payments, only crypto.

I loved my experience at this online casino. The diversity of games kept me entertained for hours and the graphics quality is top-notch. Additionally, the deposit process was very simple and quick, and withdrawing my winnings was done in record time. Without a doubt, one of the best casinos I've ever used. I can't wait to play again!

Excellent casino, fast deposits and payouts, good returns on slots. Many different bonuses. I saw only good reviews, and the casino also has many awards.
The disadvantages of this are that it has become difficult for players from Russia to make a deposit or receive their funds. Only cryptocurrency methods remained available. Therefore, the game was suspended.

In my opinion, It’s great, great games , great bonus , and wonderful experience! Love it, everybody should try ☺️
I Will recommend it to my friends! So They would have a great experience just like me. Wonderful, o love it

One of the best online casinos. Support is always online and available. So many Games and every kind of slot also available. It is very clear. I can only recommend it
When you make a deposit to take on a bonus with these guys and it says 300 spins you actually get 300 spins. Unlike most casinos where it says 300 spins and that's over the course of your next four deposits or something