I have spent money with the casino... enough for them to have profited even after paying me the winnings I have never received. I won $400 after multiple $100 and $50 deposits were made. I had a balance of around $1300 and decided to withdraw $400 and gambled the remainder of the money away. I waited patiently for a check or anything regarding my winnings and nothing ever came. I have called customer service, never once spoke to an actual person, just told to leave a message with my name number, username, etc... never receive any call back. Also email on many of occasions and have yet to hear. Same with the live chat... no one responded when I asked about the winnings. Although they were very responsive when it came to me having trouble making a deposit, they instantly solved the problem so they could continue to take in more of my money. I would like an explanation as to what is going on.