Rapter Casino

Payment Information and Options at Rapter Casino

The casino supports a wide range of payment options, including credit cards, web wallets and it is a casino that accepts crypto. These are fee-free payment options as the casino does not charge any fees. The minimum you can deposit is displayed next to the payment method when you open the cashier as it can vary. The minimum you can withdraw is €50. 

You must complete the verification process before you can make a withdrawal. You can submit your documents by sending them to the KYC department via your profile or you can email them. Once verified, the casino aims to process your withdrawals within three business days. Unfortunately, this is much longer than I like but in line with a lot of casinos at the moment. You can only have one pending withdrawal in your account at the same time and one per 24 hours. If you have a larger cashout, this means it can prolong how long you get your funds by a considerable amount of time.

The casino has capped the amount you can win per day to €100,000. Unfortunately, this kind of cap is becoming more and more popular with casinos, but it’s not ideal! You can withdraw up to €2,000 per day, €5,000 per week or €20,000 per month. I think the monthly limit is pretty avenger but the daily and weekly limits are quite low. 

Games at Rapter Casino

You’ll find all the latest games available, including a catalogue of online slots from popular providers. The lobby is basic, but straightforward. There’s not an overwhelming amount of sorting and filtering options available but you can use the drop-down bar to find each provider. You can also use the search engine to find games. This is one feature I like to use to allow you to find games instantly, and the one here allows you to do that. 

I tried a few games, including the Book of Ra Slot. The game loaded with no issues and runs smoothly with no lagging. No specific games display the RTP but the casino confirms they are RTP certified at the foot of the casino. 

With the lobby being rather basic, there is no menu for table games. I used the search engine to find the latest table games, including versions of blackjack, online poker and roulette. However, if you prefer live casino games, these are much easier to find. You’ll find the latest live providers, like Vivo Gaming. There’s lots of rooms you can join depending on your budget. Again the features are limited when it comes to sorting these games into categories. You’ll either need to browse the collection or use the search engine if you know what game you want. 

The casino also lists information regarding fairness and RNG. Their games utilizes a random number generator to determine the outcome and they use cryptographic hashing to safeguard the randomness of all game outcomes. 

Rapter Casino’s Commitment to Responsible Gambling

The casino has a great selection of responsible gambling tools you can choose from once you create your account. You can set deposit limits, betting limits and loss limits to help manage your finances. These should be available through your account for you to set yourself. 

To help manage your time you can set time session limits and check your transaction history. You can track all your transactions, deposits and withdrawals at any time. You can check this without needing to contact support which is something I like as it gives you the freedom to stay on top of your gambling activities. 

If you need to take a break, you can activate a cooling-off period. You can freeze your account for a minimum of one hour up to 48 hours. However, if you need something longer, you can self-exclude. To activate this, you must send an email to the casino. Overall, I think the casino has covered all aspects of responsible gambling.

Customer Support at Rapter Casino

If you have any questions or concerns, the fastest way to get help is live chat which is open 24/7. You can use the live chat icon on any screen to chat to an agent. I tested the speed of live chat and was transferred instantly to a human agent, not a chatbot. The agent was very fast at replying, near instant responses and was friendly and professional. You can use live chat in most languages and the agent will try their best to translate it. Overall I was happy with my live chat experience and have no doubt that support is readily available here. 

However, if you need other support options, you can also email the casino at any time. Unfortunately, I could not find phone support for any countries.