Resolved
£3,275
Resolved
Fruity Casa Casino - Closed my account and refused to pay winnings
I opened an account with this casino I made a few deposits I played through the bonus requirements and I won some money I was really cruft id won that ...
Resolved
Resolved
Las Vegas USA Casino - Refusing to close my account and help me fight with problem gambling
Despite 4 separate discussions with the security department, and two emails to support, after 3 weeks of attempting to close my account it is still ...
Resolved
Resolved
Mr Ringo Casino - Declined withdrawal due to unjustified accusations
Hi, I opened MrRingo account March 1, 2016 and deposited 30 Euros. I received 100% welcome bonus and played on netent slots. After fulfilling the ...
Resolved
R35,000
Resolved
Springbok Casino - Closed my account after successful verification
I joined Springbok casino on the 21/02/2016. Since then, on the 10 March 2016, while on the chat service I was just told my account was closed for ...
Resolved
€1,000
Resolved
Llama Casino - Account frozen, support not answering why after more than 2 weeks
I opened account 2 weeks ago Used 100% promotion by depositing 150 euros with neteller.After playing couple of hours I wan more than 1000 euros and ...
Resolved
Resolved
Vegas Paradise Casino - Failure to close account when requested
Even though I been in talks with Vegas Paradise on behalf of my Son, they now seem to be ignoring my emails even though they promised to help. They ...
Rejected
€2,000
Rejected
LeoVegas Casino - Refusing to refund my deposits despite their own terms and conditions
I did a stupid thing, that was registering under false age. I lost a bit over 2k euro, until i won 5k euro. Then i wen't to whitdraw and the customer ...
Unresolved
€3,000
Unresolved
Fenix Casino - Will not pay due to unjustified multiple accounts accusations
Ok im belgian so my english isn't so good but i will ty , so my name is Chen Chun ****, i played on the site i deposit 100 euros get the bonus then i ...
Resolved
£800
Resolved
LeoVegas Casino - Should either pay my winnings or refund my deposits
Hi I I had account with them but I think I closed it down as it wouldn't let me login so I made another account with same name address date of birth I ...
Resolved
£400
Resolved
888 Casino - Account locked after withdrawal without any further explanations
I recently joined 888casino and upon doing so relieved a welcome bonus. From this bonus I managed to play through the required turnover to withdraw ...
Resolved
£30
Resolved
888 Casino - Account has been disabled after winning from a free £88 start up bonus
So I had won £30 from 888 casino playing the slot machines. I decided I wanted to withdraw the money so I did. I gave them my drivers license number ...
Resolved
Resolved
Slots Village Casino - Making it Difficult for Me to Close My Account
I have emailed Slots Village several times requesting that they close my account. I have received one reply from them asking if there were any ...
Resolved
Resolved
LeoVegas Casino - Refused to pay $14,000
I had winning $14,000 in LeoVegas, when request for withdraw my account gets blocked, after proof my identity as account holder, they let me waiting ...
Resolved
£350
Resolved
Mini Mobile Casino - Account closed due to previous self-exclusion with another brand
I registered with this casino last week after receiving a promotional email and deposited £350 which I played through with a little balance remaining ...
Resolved
Resolved
Pocketwin Casino - My account has been deactivated and payment not being given
I recently won £799 on pocketwin I've never won that amount of money before so I went through all the sending I. D proof of phone and bank statements ...
Resolved
Resolved
Noxwin Casino - Blocked my account without any reason!
I have been Noxwin´s customer for two years.. My account was verified and I made plenty of deposits and withdraws.. After my last withdraw on ...
Unresolved
£875
Unresolved
William Hill Casino - Will not return my deposit
I deposited £875 in my William Hill account in June 2015 to get a bonus of £175. They didn’t give me the bonus so I withdrew it. They refused to ...
Rejected
Rejected
138.com Casino - Account closure, confiscated balance
I am a new customer and have registered on December 31st, 2015. On the same day I deposited £50. I have also sent them all requested documentation to ...
Unresolved
€1,500
Unresolved
770Red Casino - Withdrawal not processed, No live chat, no phone support and email support!
Ask Gamblers. I would like to ask you what i should do in that case, if i have something to do... Reading good reviews about http://es.770red.com/ ...
Resolved
Resolved
Slots Plus Casino - Won't let me terminate my account!
slots plus won't let me terminate my account. i have a gambling-problem. i asked for limits to be placed on my deposits, but they let me change the ...
Resolved
Resolved
Slots Angel Casino - Refusing to close my account, keep spamming despite being unsubscribed
I have been trying to close my account about month for now. I have unsubscribe my email million times, also contacting support to stop sending emails ...
Unresolved
Unresolved
Klaver Casino - Breaking their own terms and conditions
I've attached emails showing how klaver casnio allowed me to open up 2 accounts and use 2 welcome bonuses , also I had a few loyalty points on both ...
Rejected
Rejected
Rejected, bogus player claim: Casino Cruise - Account closure
Hello askgamblers. Me need you help. I register casino cruise and go play, i wins 190 ue, and I was told it is necessary to send documents for payment ...
Unresolved
Unresolved
Spin Palace Casino - Unable to unsubscribe from mailing and texts.
I have tried to contact them and use the unsubscribe button on the bottom of their emails. But I keep receiving the emails and texts daily. Even to ...
Resolved
Resolved
Casino Cruise - Blocked my account
I won 15000 off casino cruise I made deposits on 8th and 9th December and they were ment pay me out today all of sudden my account was locked them ...
Resolved
Resolved
Oranje Casino - Allowed me to deposit after I asked them to close my IP and account permanently
Hello I am writing complain about oranje casino on 27.12.2012 i ask casino to close my account pernamently and also to block my IP adress becouse i ...
Rejected
$250
Rejected
Grande Vegas Casino - Account closure without notice
I joined grande vegas since 10 november 2015 then I play slots with bonus aladins wishes no deposite $ 50 and I had won $ 250 I handed over some ...
Resolved
Resolved
GoWild Casino - No response to my request of closing account
I sent an email on Nov 15th to their casino manager and asked him to close my account because I wanted to self-exclude, but I got no response from him ...