Account Handling Issues - Page 66

Party Casino - Closed my account and confiscated my winnings without providing valid reason

Party casino account created 29.04.2015 Deposit $25 using webmoney Credited bonus $ 25 Play slot machines (bet 2-5$) Bonus is clear Won $1700 Sent ...

SlotV Casino - Refusing to close account permanently with absurd reasons

I want to close my account on SlotV, and therefor I contact the support. I get the answer back that I have to take a call with my "account manager" ...

Box24 Casino - Poor customer service and missing payment

Having trouble with box 24. Was in contact thru email but recently the have ceased all communication and they have no phone support. I have attached ...

PokerStars Casino - Account frozen without a reason

Hi, last Friday October 3th, i opened an account with PokerStarsCasino, i deposited 133 USD, i played live baccarat, my balance went up to 1450 USD ...

Get Lucky Casino - Winnings stolen and account closed

Hi I won a large amount of £2738 from Get Lucky Casino, They then asked me for documents which I uploaded, and these were approved, the very next ...

Platinum Play Casino - Locked account and winnings not paid out

Hi, I received an email from Platinum Play on 10th of November: Unfortunately, irregular activities have been taking place on your Platinum Play ...

Betfair Casino - Closed my account with $3000 balance without any justification

My betfair online account has been closed without any reason, I have 3000+ US $ in my account. On checking with the betfair team, only say its a ...

Playamo Casino - Unjustified closure of account to avoid paying substantial 31,500 AUD winnings

I have had an account with Playamo for the past 3 months, and was on VIP status, I had made multiple successful withdrawals amounting to approximately ...

Slots Plus Casino - Run-Around On Payments

Hi AskGamblers, I'm hoping you can help me. In December of 2015, I won $17895.53 at Slotsplus casino. Initially, they were very good about ...

LeoVegas Casino - Confiscated winnings claiming duplicate account which is NOT true

Hello. I will make this fairly simple. I made an account at LeoVegas, played, had 44.000 NOK on my account which I was ready to withdraw after my ...

Sloty Casino - Unable to access my account, support won't help me

I had registered with Sloty and made four deposits. I was in the middle of playing a game, and it booted me out completely of the site. When I tried ...

BGO Casino - Locked out of account, no response and no help!!

I joined BGO and deposited £100, which is quite a significant sum for me. The site crashed during my first session and when logging back in I entered ...

Cool Cat Casino - Refusing to comply with my request and close my account

I no longer play online and have asked multiple times to have my account closed. These requests have been made several times over the past 12 months, ...

Slots Plus Casino - Not closing my account

I no longer play online and have asked multiple times to have my account closed. These requests have been made several times over the past 12 months, ...

SuperLenny Casino - Account blocked because of mysterious ''security reasons'' they refused to clarify

Good afternoon AskGamblers, For 2 weeks now my account at Superlenny is closed due security reasons. I have opened my account at SL almost 1 year ...

b-Bets Casino - 'Investigating' my account for over 3 months

Hello. I have a complaint about b-bets.com. Condor Curaçao N.V. My username on b-bets.com is Andrestvk. A couple of months ago I was lucky and I ...

Betfair Casino - Closed my account with $7,000+ balance without any justification

Last September 11, Betfair decided to close my account with about $7,000+ in it and have refused to refund me. The reason they gave for the closure ...

Rizk Casino - Declined payment and banned account without any justification

Hi, I won 300e on rizk.com using they free spins and requested payout, the moment I did that they blocked my account without notice or explanation. I ...

Casino Extreme - Account closed due to bad behavior I have no memories of

Dear Casino extreme, I received an email stating that my account was closed due to threats and insults. I want to state that I did not make threats ...

Grande Vegas Casino - Account closed due to ''Not passing security check'' whatever that means, no further explanations

Dear Grande Vegas casino, I registered with Grande Vegas casino and created an account. I logged in to the online casino and tested some of the games ...

Jackpot City Casino - Account got locked and they won't tell me why

so today I got a email stating that i had a bonus of 25% off with jackpot city so i thought lets go play when i got there it said my password was ...

BitStarz Casino - Unfair treatment of a loyal customer!

I have been a player at bitstarz for ovwr 2 years have lost thousands and numerous times w9ndered if i should close my account. Noticed numerous ...

BGO Casino - Unfair Account Suspension

i received an email stating that I had a bonus waiting in my account but when I logged on it wasn't there. When I contacted customer service they said ...

Star Games Casino - Payment declined and account blocked without any reason

Hi, I was playing in stargames.com for more than one year, made deposits and withdrawal without problems previously. But this time, my account was ...

Betfair Casino - Account Closed and £14035 Winnings Unfairly Confiscated

I signed up a Betfair account and was granted a welcome bonus upon my deposit. I managed to win a significant sum of money and tried to withdraw my ...

BGO Casino - Unfairly suspended my account, refused paying my 1200

Well last night I decided to sign up to bgo after getting accepted and all my details when through I put my diposted in played that then put more ...

PartyCasino - Closed my account and won't pay, refusing to provide details and proofs

I have over $6000 in my account. After an extremely long verification period(over a week). I was finally a verified player and submitted all requested ...

888 Casino - Account temporarily disabled after withdrawal issue

Hi, So a couple of developments that have left me baffled. I joined the site in September due to an interest in the new user promotion (the bonus ...