I have had an account in Mobilibet casino for 1 week, I won some money from free spins after sign up. (2+ dollars from free spins and after that 65+ dollars on other slots)
Then I verified my account (id and address)
After that I was trying to make deposit via virtual debit card, but couldn't do that due to error (before deposit I send scan copy of this card)
Next step I wanted make deposit with e-wallet neteller, but my account was closed.
I received email :
"Your account will not be reopened due to a breach in the following terms and conditions:
2.19 Mobilebet reserves the right to ask for verification documents at any time, and we can temporarily suspend your account until we receive the required documents. Mobilebet carries out additional verification procedures and players having cumulative withdrawals exceeding 2,200 Euro will be requested to provide Mobilebet with personal documentation, such as but not limited to copies of identification documents, utility bills, credit cards, bank statements etc. A player's account might be closed permanently and or a withdrawal may be refused if a player does not provide Mobilebet with the required documents and or if the player is found to have supplied false or misleading information. "
The company closed the account because of the verification, but I performed it earlier!
If the have had problems with my virtual card is okey! I could make deposit with different e-wallet or card !
P.S> think twice before you make a deposit at the casino mobilebet.com