Account Handling Issues - Page 64

VegasHero Casino - Blocked account after big win for no reason

I opened an account made a few £50 deposits and on the last deposit i won over 7k then i was asked for id i sent it that night by email the next day ...

Casino Ventura - Closed account and not paying my winnings

I opened the casino a few years ago, made many deposits and withdrawals, I do not remember the time when I made the last deposit and withdraw money ...

21 Dukes Casino - Account closed and 2,000 withdrawal set on hold due to mysterious 're-verification' process

I joined 21dukes Casino back in February of 2018 after four five deposits I ended up winning approximately $2,200 I made a withdrawal request and they ...

Spin Palace Casino - Confiscated my $180 winnings, locked my account and won’t give me any reasoning

My first time online gambling. I used my own bank card, registered on this website with all my correct info. I modestly put a 10 deposit, which they ...

1xslots Casino - Refusing to close my account, setting absurd requirements

I opened an account yesterday with this casino and have been so unlucky that I decided to close my account. That is the only reason, I had further no ...

LeoVegas Casino - Account closed without any further information after day of waiting

Hello I have made some deposits of over 250 pounds with leo casino..my account got locked and I have not been able to get back in to the account... ...

BetBright Casino - Account unfairly closed, both winnings and deposit confiscated

I registered on BetBright Casino and deposited £100,00 for the first time, opting in for their 100% matched bonus. I had wagered 75% of the ...

Casino Cruise - Confiscation of two withdrawals due to terms violation without any proof

On April the 23rd after waiting nearly 2 months since my withdrawal was submitted I received an email advising my winnings were being confiscated. ...

SpinRider Casino - Stalling payment, unable to log in due to 'site maintenance'

Played without bonus. Won 700 euros. Withdrawing 700 euros. Verification process in progress. Been 6 days from first withdrawal request. They asked ...

Planet 7 Casino - Closed my account and took my winnings, not saying why

Planet 7 closed my account and doesn’t want to pay me the 200 they owe me. So what I’m thinking is they just don’t want to pay me because it’s ...

Royal Vegas Casino - Indian players not allowed to play anymore, refusing to let me finish my bonus wagering OR refund the deposit

It's 14th April, when I tried to login to my account, I got a message "The account name or password is incorrect". I tried to reset it, after ...

Novibet Casino - Offline for the 2nd day, slots are unplayable

Dear AskGamblers, I just wanted to let you and my fellow casino players know what is happening on Novibet Casino. As you can see the casino ...

LeoVegas Casino - Account blocked for almost 40 days with no explanation

Hi there.. on the 14th of Febuary I signed up as a new player on Leo Vegas.. online casino.. I had sent my driving license and bank statements to ...

Tangiers Casino - Disabled account and blocked balance without any explanation

Hi all! So yesterday i registered on this Tangier casino i saw their bonus on this site with 200% so i had a go with it. I registered and someone " ...

FortuneJack Casino - Closed my account with my money inside

Hello I opened an account on Fortune Jack casino at the end of the month in February. I made 1 deposit and after a few spins on a slot machine I won ...

Dublinbet Casino - Unjustified confiscation of over $19,900

Hello all, On February 25th 2018, I funded my Dublinbet account with $5029 USD. Over the next few days, my balance went as low as $500; I bet it ...

PokerStars Casino - Account frozen then closed with vague explanation and without any further justification

So, I'm attempting this again, as there seems to be a misunderstanding as to what my is about. My complaint is that PokerStars Casino has closed my ...

PokerStars Casino - Frozen Account for No Reason

I joined Pokerstars on 11 March and deposited monies into the account. I tried to do a deposit wit ha bonus code but it never worked and thought ...

24Bettle Casino - Account closed due unjustified accusations, rest of my winnings confiscated

On 18 April 2017 I made my sign up and deposit 110 via skrill for the welcome bonus casino had. I was winning 3435 euros, while I was playing slots ...

PokerStars Casino - Blocked my account and ignoring my messages ever since

Hello, i’m from sweden. It's been 16days since Pokerstars froze my account, the 15th day since they stopped responding to my mails and it's been 11 ...

Miami Club Casino - Closed my account with no explanation and with a $2,000 withdrawal pending

I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several ...

FortuneJack Casino - My account has been suspended due to false accusations

Fortunejack has suspended my account stating I have multi accounts. This is a complete lie. I have only one account. The chat wrote me this: As you ...

Las Vegas USA Casino - Emails keep bouncing back, just want my account closed

I am trying to email to close my account. The casino was fine and I did win a few times. Never made a withdrawal. Had enough fun now I would like to ...

mBit Casino - Account with 2 BTC balance disabled without any explanation

Around 19 December I got registered at mBit Casino and made a deposit. I got a welcome bonus and managed to complete the wagering requirements and had ...

Videoslots Casino - Account closure followed by confiscation of £4,000 winnings without any further justification

I won a substantial sum around 2 weeks ago on videoslots. So I contacted live chat asked about the verification process and explained that at one ...

Pocket Fruity Casino - Unfairly Blocked My Account After I Withdrew £2,500

Hi, I have been a customer to pocket fruity for a while both making deposits and withdrawing winnings (had no problem with either). I then won £2, ...

BuranCasino - Blocked my account and did not pay my winnings

it looks like this in January I was a little lucky and I won several times with the payment of the win was not a problem according to the rules of the ...

SlotJoint Casino - Confiscated 800€ due to false accusation

I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. I opened an account at ...