We apologize for the experience you have had at our Casino.
Here at the Casino we aim for all players to be informed and assisted regardless of the circumstances.
We would like to explain the reason for your account being closed.
As per our Terms and Conditions you may only register with your personal details:
Verification of Identity
in our general terms and conditions
5.1. By registering an account with the website, you confirm that all information supplied to us is accurate and honest. If information you provide is found to be false then we may decide to cancel your account.
5.2. We may take reasonable measures to verify your identity when it is necessary to do so
Due to inconsistencies on your account regarding your personal details and following our T&C's, we had valid grounds to believe there had been some misuse of our site. Therefore, as part of our Internal Policy to prevent money laundering from our sites, we closed your account temporarily to verify your details.
Further, we had valid evidence to prove there has been misuse of the site which is also against our terms and conditions:
Misuse of this Website
6.1. You can only use this website for means of recreation and entertainment. Any attempt to use the website for other means is prohibited.
Originally, your account was blocked temporarily following an investigation as outlined above.
Owing to the evidence above proving correct in addition to you having issued a chargeback for your deposits through your bank we have decided to permanently block your account.
MagikSlots Casino Support Team