I am having problems with my account verification on Leovegas.Com
I open an account on 19.03.2018 and right after opening it I have sent the documents to be verified, since then I am waiting for my documents to be verified,today is 23.03.2018. I was lucky to win a nice amount and now I am waiting and having my money blocked. I have contacted them many times and got same answer: we will do it when we will get to. Reason : a lot of verifications going on. My question is why they let you make a deposit without verify your identity in the beginning. Is not fair to wait more than 5 days to get your money sent to you. I never had this experience with other casinos. I have sent all the documents they have required but first time I don't know what was wrong with my Id proof and adressproof,the I sent again better pictures without being told what is the problem, but thinking that maybe was not good pictures.