The casino gives the reason for not sending money because I did not follow the rules of the bonus policy, but the fact is that before making a deposit I asked the chat to cancel the bonus money and bonus offers so that I could deposit and they did it reset my account I made a screenshot of this conversation because I doubted this Casino that they were honest then made a deposit of 20 euros and won 1400 Now they blocked my account and do not want to return my winnings to me because I did not observe the bonus rules it's just absurd. I have all the evidence that I didn't play bonus offers.
that my screenshot where I asked them to remove my Bonus Before I made a deposit
and the screenshot after I wanted to make a deposit I had 0 euro on my account and no more bonuses and another screenshot is their answer why they closed my account and give the reason that I abused completely the offer that I told them to remove they accuse me of that I used a Bonus which did not exist after I made a deposit
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