Resolved
Resolved
SlotsMillion Casino -Received bonus via email only to be advised I was not eligible
i was delighted to receive an email from Slotsmillion advising I had won a mystery amount Bonus of $5, $10, $20, $50 or $100, I hit the "claim your ...
Resolved
Resolved
Extra Vegas Casino - Unfairly increasing bonus wagering requirements from from 35x to 100x
i received signup bonus and withdraw successfully, and i praised Extra Vegas Casino here in AskGamblers. and i was determined about continue, in ...
Resolved
Resolved
Dream Vegas Casino - Unfairly confiscated winnings of 12,200 SEK
Hello Askgamblers . I placed a withdrawel on Dreamvegas after winning 12200sek and completing the required wagering requirements. I waited 48 hours ...
Resolved
£10
Resolved
Casino.com - Wager £50 on Frankie Jackpot for £5 Cash, Opted in and No Cash Given
I received a text message to log in, opt in and wager £50 on Frankie Detorri's Jackpot slot for £5 cash. Initially I did this on the wrong version ...
Resolved
€2,500
Resolved
N1 Casino - Refusing payout, claiming unjustified violation of bonus terms
Hello i won quite alot 2500 euros on n1 casino. Waited 24 hours for my withdrawel to be accepted then i get this email: "Unfortunately, in ...
Resolved
Resolved
Dafabet Casino - Keeps refusing to honor bonus although successfully qualified to get one
1. Refuse My winning, keep saying i’m not qulified because not meet the minimum betting requirement. From the livechat to the emel they always say i ...
Resolved
Resolved
Dafabet Casino - Bonus Not Given
First of all I would like to make a report on the promotion of a newly launched common wallet a few days ago. I have made a new deposit on 16 June ...
Rejected
$450
Rejected
Raging Bull Casino - Withdrawal Unfairly Rejected
I have been a registered player at Raging Bull AUD Casino for a few years already having qualified as a VIP due to my loyalty and many deposits. After ...
Resolved
£1,375
Resolved
VegasHero Casino - Unfairly took my legitimate winnings
So I had initially deposited £100 and took £100 bonus. I had managed to accumulate a sum of £1575 -£100 bonus. This using my initial £100 I ...
Resolved
Resolved
FortuneJack Casino - Misleading Bonus Promotion & Incompetent Customer Service
I received an email promotion from fortunejack advertising their new netent slots and that you could receive a 100% bonus up to 1.5 BTC for playing ...
Unresolved
kr58,000
Unresolved
Bingo.com Casino - Unfairly confiscating a huge chunk of a wagered bonus
So i registered at Bingo.com, i noticed there was a 500% Bonus there, i deposited 1000 NOK and got 6000 NOK to play for, i eventually wagered the ...
Resolved
Resolved
West Casino - Misleading bonus wagering requirements advertising
I joined West Casino around 1 month ago. Before registering I read their terms and conditions and there they stated "Unless, otherwise stated, with ...
Resolved
Resolved
Dafabet Casino - Bonus Not Given
I playing Dafabet Arcade 29/5. Arcade have a promotion Cash daiiy rebate up to 1.2 %, so im playing fu fruits and meet minimun bet requirment, i ...
Resolved
£100
Resolved
Dr Vegas Casino - False accusations, lies, delayed cashout and theft of bonus winnings
Right, where do I start? First off. I joined Dr Vegas a couple of years ago but never ever deposited or took part in any offers. About a month and ...
Resolved
Resolved
Desert Nights Casino - Wont give the December 50 bonus
Welcome to Desert Nights Visitor, Akira will be right with you. Your chat ID is SMX123115072342-406. Akira Hello, welcome to Casino Support, how may ...
Resolved
Resolved
Genesis Casino - Misleading Free Spins Promo
What looks like a great offer , was not true ,, but only found out after they got my money... Match bonus plus 300 free spins over tens days,,, I sent ...
Rejected
€230
Rejected
Tipbet Casino - Refused €230 payout without any further details or information
Hi, i am often at affilites sites looking for great offers, so the 10:th of Feb 2018 i saw that there was this code "10FREECAS" 10€ with 30x wager ...
Resolved
€5,553
Resolved
Loki Casino - Unfair confiscation of €5553 legitimate winnings
On March 31st, 2018, I registered at their casino. I read their terms and conditions prior to making a deposit. What I read was confusing and ...
Resolved
£0
Resolved
PlayFrank Casino - Unfair confiscation of legitimate £9,700 winnings
Hi so on the 9th may I won 9700 pound on there site, i had first put 80 pound on there and they gave me bonus money which i bet the wager with after ...
Rejected
$600
Rejected
Oshi Casino - Won't want to pay my $600 winning due to unjustified multi-account accusations
Hello Askgamblers, As a weekend slot player I played most of your certified casinos and never had trouble before when I requested withdraw and got ...
Resolved
£28,500
Resolved
SpinRider Casino - Unjustified 'Bonus Abuse' Accusations, Mid-Game Banned, Owed £28,500
Storytime: I saw their attractive 200% Bonus, and thought I'd give it a go. Deposited £500, received £1000, total of £1500. I immediately ...
Resolved
Resolved
mBit Casino - Delaying and not announcing promotional winners, feel abused and unappreciated
Hallo I received an email from mbitcasino on 24 April. Please see attached mail. It explains that VIP members can win a WHOLE month of free spins ...
Unresolved
£5
Unresolved
Gala Spins Casino - Followed email invite offer but never received bonus, no one replies to my emails
I was emailed an offer on May 2nd, deposit and spend £10 that day and receive an instant £5 bonus to be wagered 20 times. I have done this offer in ...
Resolved
€800
Resolved
Freaky Vegas Casino - Declined withdrawal due to bonus terms violation without giving me any proof
I played by bonus money and wager it by them terms and win 800e. Now they declined my withdraw because they claim that i have played my welcome bonus ...
Rejected
Rejected
Grand Mondial Casino - £150 disappeared
i signed up for grand mondial casino because of the great no deposit offer in which i won £100 but i had to make a deposit to access that money so i ...
Resolved
Resolved
Lapalingo Casino - Won't fix country code problem
Wont fix problem but said it was fixing. Photos here: < link removed, photos containing sensitive personal information > Problem is that when choose ...
Unresolved
Unresolved
All Slots Casino - Monthly loyalty bonus not paid, poor support
All Slots reward loyal customers with a certain amount of loyalty points which can be redeemed for credits. I currently sit on Platinium level and at ...
Resolved
€332
Resolved
CasinoWilds - Withdrawal Unfairly Forfeited
So this is the case.. I made a deposit of 20 EU with came with a 100% deposit bonus. The max bet while playing with this bonus is €3,- I ...