They sent me an email offer of 50% up to 150. I made a deposit of 300 in order to receive a full amount of 150. I was credited 75 bonus.
I complained and they said the max deposit is 150 so they only give 75 as a bonus.
Both chat reps would not budge, as well as customer support via email.
This was the response I received,
Thank you very much for your email.
Firstly, we would like to apologise if you felt that you were not properly taken care of by our representative.
After checking your account and the bonus you are referring to, it is indeed a bonus of 50% on deposits of the maximum amount of $150, which would result in you receiving as bonus money the amount of $75, which is what has been credited to you. The terms can sometimes be misleading but this is the offer we currently have at the moment, we do not have an offer on deposits of $300 for the time being.
Please accept our apologise for the inconvenience caused.
Askgamblers please have a look at the picture, perhaps the casino can clear up this misleading offer here.