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Loki Casino - Bonus not received

RESOLVED

Complaint Info

Disputed casino

Loki Casino
pekibar Montenegro Message
Posted on August 29, 2019

I got email from Loki casino about some deposit bonus. I deposit but didnt recive bonus. Support said that i m abuse bonus so he cant give me. I ask can i cashout than because i dont wish to play without bonus, he said that i must to wager x3 before cashout. If i knew that they didnt wish to give me bonus i wouldnt deposit here, they cheat me.

pekibar Montenegro Message
Posted on August 29, 2019

Loki casino refunded me now 20 euro deposit and i ask for withdraw, support said that i can do that without x3 wager.

pekibar Montenegro Message
Posted on August 29, 2019

I got money back. You can close this complaint.
Thank you Askgamblers.
Petar

Posted on August 29, 2019

Dear PEKIBAR,

We are sorry for the inconveniences caused.
Since we take care of each player in our casino the deposit for amount 20 USD has been successfully returned to your balance.

Thank you for understanding.
Have a nice day :)

Sincerely,
Loki Casino team

AskGamblers
Posted on August 29, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.