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QueenVegas Casino - Bonus match not received

UNRESOLVED
torque696 United Kingdom
Posted on January 20, 2019.

Yesterday night i have deposited 100£ through paypal with the bonus code received after claiming it through ''Rostein'' affiliate by email as you can see in the pages uploaded into this message. Deposit went through but the bonus wasnt activated as stated in the T&C, therefore breaching the conditions. This morning on the date of 18 January 2019 tried contacting support after countless times being said that they are unavailable in the previous night. Managed to eventually contact support, explain step by step what has happen and after being questioned for about an hour they did not want to release the 200% match deposit trying to trick and deceive me by offering free spins in return of the deposit. Refusing the free spins they have offered me a 50 £ bonus money when i said i will report the casino for scamming people. Also refusing their second bribe offer they said they will look into it as if its not clear enough what it says in the email and let me know of their decision. I still havent received the match bonus yet.

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