Resolved
Resolved
GrandWild Casino - Wagering not counted correctly, unfair max bet violation accusation
Hi this is my first complaint. Sorry for my bad english. I was using their welcome bonus. I was betting 4-5kr (0.4-0.5€) and I asked the support ...
Resolved
£3,000
Resolved
NextCasino - Bonus winnings unfairly withheld
I signed up with Next Casino and received their Welcome Bonus. I completed the playthrough of the wagering requirements fully. A number of days after ...
Resolved
$26
Resolved
Flamantis Casino - Refused to credit me the bonus I received by email and refused to refund my deposit in time
On 12/11/2016 at 6:46 in the morning, I received an email with a bonus offer of 115% with a code MG1111 (see screenshot attached to this complaint), ...
Resolved
Resolved
Das Ist Casino - Unjustified confiscation of 1.4 Bitcoin
I made a deposit with Bitcoin. I played at the casino and won 1.4 Bitcoin. I ordered the payment, waiting, although the casino site says that the ...
Unresolved
€25
Unresolved
Secret Slots Casino - 250% bonus not given
Dear Askgamblers,I have deposited money at secretslots because they sent me an promotion where i could get a bonus of 250 % . So i have deposited 10 ...
Resolved
€1,400
Resolved
Casino Cruise - Unfair confiscation of winnings
I played with a bonus and won about 1400 euros with the game jack and the beanstalk. I know how bonus work and the max bet was 5 euros. I am from ...
Resolved
Resolved
Casumo Casino - Refusing to pay out and provide evidence why
I deposited and accepted Casumo's new player welcome offer and after some good luck, ended up with a total of £393 to withdraw. However, Casumo then ...
Resolved
Resolved
Play Casino - No Cashback & No Friday Free-Spins
I was never given cashback, i kept on being told that i got given them by free spins under subjected "play gift" Or i hadnt lost over $50 within 7 ...
Resolved
Resolved
Oshi Casino - Refusing to credit bonus as advertised
Ive deposit the .05 for the 200 free spin its the only reson ive try themafter the deposit a staff told me it will be add tomorow and today they say ...
Resolved
€500
Resolved
Casino1 - Unjustified confiscation of 1739.00 € winnings
Hello I need help. I played casino1club.com to offer 400% bonus on your deposit. All the rules specified in the online chat. A deposit of 40 ...
Unresolved
Unresolved
Grand Fortune Casino - Rollover requirements not what it was stated in Terms of Conditions
I deposited $250 in order to get the 250% bonus, on the bonus itself it states that black jack is eligble, on the terms and condition page it states ...
Resolved
Resolved
Playamo Casino - Cashback not given as advertised, terrible customer support
Omg, I have just been through hell. Seriously, words cannot even describe the experience I had with the customer service. I almost don't believe it ...
Resolved
£22
Resolved
Betvictor Casino - Free Spins winnings unfairly removed from account
I deposited for the first time on the 8th October and for this I received 200% bonus and 200 spins which would be credited the next day. The following ...
Resolved
€20
Resolved
Matchbook Casino - Stalling and not giving my bonus
via your site i found an bonus at matchbook casino: 200 % and 50 free spins on spinata grande. i deposit 10 euro's and expected to get the bonus ...
Unresolved
$480
Unresolved
Majestic Slots Casino - Unfair confiscation of funds
Hello Askgamblers. Majestic Slots Casino is dishonest! On 02.08.2016 I made my first deposit and received a welcome bonus. I was lucky, I won. ...
Resolved
Resolved
Mr Ringo Casino - Confiscated my wins based on unjustified accusations
Soe, I was looking around on askgamblers and found a nice casino Mrringo.com, I looked around at the casino and saw that I can get 200% bonus on my ...
Resolved
£3,488
Resolved
Genting Casino - £3488 of legitimate bonus winnings removed from balance
I was offered a bonus of 100% up to £500 which I accepted, and was able to complete the bonus and finished my session with a balance of approximately ...
Resolved
$950
Resolved
Osiris Casino - Confiscated 950$ in bonus winning citing terms violation that never happened
I had played through my 300 Euro bonus and when I requested a withdrawal I was informed after a couple of days waiting and lots of mails advertising ...
Resolved
£1,550
Resolved
Chance Hill Casino - Withdrawal Refused & Funds Confiscated Without Valid Reason
Hi, I have recently had a withdrawal refused from Chance Hill Casino and they have confiscated my winnings. They have claimed 'bonus abuse' for a * ...
Unresolved
€10,000
Unresolved
Majestic Slots Casino - Not paying legitimate €10,000 winnings
I have registered at Majestic slots over a month ago. I took their welcome bonus offer which they grant upon registration; only part 1. I had a ...
Resolved
€1,308
Resolved
Betchan Casino - Confiscated 1308€ winnings due to misleading advisory
I deposited 100€ and took a 100% deposit bonus on 6th of september. I played for a while and then I switched to slot i hadnt tried before called " ...
Resolved
$200
Resolved
PlayGrand Casino - Issues with verification and max cash-out
hi! I registered at this casino in March 2016, made a deposit of $ 150 and received a bonus on your first deposit, lost. Then he made a deposit ...
Resolved
Resolved
Florijn Casino - Unfairly accusing me in terms breach
I joined Florijn casino on 28.8, deposited 200 and got a bonus of 300. I played the slot Secret of the Stones and was lucky enough to get a balance of ...
Unresolved
€20
Unresolved
VoltCasino - Bonus not given as promised
I made a deposit of 10 euros at this site and was promised the 200 % bonus. I had to press the "claim" button, so i did. The only amount that is in my ...
Resolved
€4,000
Resolved
Spin Station Casino - Won't pay legitimate winnings
I have 4000 euros won in this casino at 31-8-2016 Several times, said the casino by email and chat the went to pay, but still they did not. At 2-9 ...
Resolved
Resolved
Staybet Casino - Confiscated winnings and denied to provide complete information
Hello. This casino confiscated 950 euros from me. The reason is that I made one bet over their limit. I told them that this can't be true cause I auto ...
Resolved
руб.32,445
Resolved
Red Star Casino - Terrible miscommunication on a bonus cancellation
Hello! I got some weird situation with restar casino. I registered there made deposit of 1000 russian rubles and took bonus of 100%,so received 1000 ...
Rejected
€100
Rejected
Crazy Casino - Declined to pay my withdrawal
I made a deposited without asking for any bonus. Somehow while i was playing, they said they added a bonus of €3 into my balance, which i didn't ...