Bonus issues

mBit Casino - Delaying and not announcing promotional winners, feel abused and unappreciated

Hallo I received an email from mbitcasino on 24 April. Please see attached mail. It explains that VIP members can win a WHOLE month of free spins ...

Gala Spins Casino - Followed email invite offer but never received bonus, no one replies to my emails

I was emailed an offer on May 2nd, deposit and spend £10 that day and receive an instant £5 bonus to be wagered 20 times. I have done this offer in ...

Freaky Vegas Casino - Declined withdrawal due to bonus terms violation without giving me any proof

I played by bonus money and wager it by them terms and win 800e. Now they declined my withdraw because they claim that i have played my welcome bonus ...

Grand Mondial Casino - £150 disappeared

i signed up for grand mondial casino because of the great no deposit offer in which i won £100 but i had to make a deposit to access that money so i ...

Lapalingo Casino - Won't fix country code problem

Wont fix problem but said it was fixing. Photos here: < link removed, photos containing sensitive personal information > Problem is that when choose ...

All Slots Casino - Monthly loyalty bonus not paid, poor support

All Slots reward loyal customers with a certain amount of loyalty points which can be redeemed for credits. I currently sit on Platinium level and at ...

CasinoWilds - Withdrawal Unfairly Forfeited

So this is the case.. I made a deposit of 20 EU with came with a 100% deposit bonus. The max bet while playing with this bonus is €3,- I ...

Slots of Vegas Casino - Withdrawals Totaling $20,000 Unfairly Declined

I won a jackpot of $26,940.95 and I made 8 withdraw request each for $2500 for a total of $20,000 and left the rest in my account to play on. I had ...

Grosvenor Casino - Refused a Bonus

I received an email that if I download their casino app,a bonus giving me £5 which will be credited by 13/03/2018. I downloaded the app as the email ...

DealersCasino - Tempted to deposit more money only to get refused a promised bonus afterwards

hi i joined dealers casino i went onto chat first of all to ask can i get the bonus was told if i deposited £100 they would match 100 percent also ...

Vegas Crest Casino - Not paying my win due to abstract, unproven accusation

I have been playing in this casino for a while already, since November last year. I put a lot of money here but also had some wins. In the end of ...

Wild Tornado Casino - Changing bonus term and applying it retroactively

Yesterday I signed up at Wild Tornado Casino and wanted to play a little bit slots and took the bonus they have. I read all the rules they have and ...

Sloty Casino - Refused payout due to false accusations

I deposited 1000 sek (100e) got 100% bonus , Wager it all and ended up having about 9400 sek, Ive been playing alot of bonus so i made sure i didn't ...

MalinaCasino - Suspending account to delay crediting a promised bonus

Hello, I am a longtime customer of Malina Casino and have made several deposits and withdrawals. I got a bonus offer from them 11/03/2018 of a 100% up ...

Playamo Casino - Tournament Prize Spins Never Given

I came in 113th place in a tournament at Playamo.com. I received an email stating that I had won 30 spins for said placement. I logged in to playamo ...

Bob Casino - Will not honor Twitter promotion

Here is a transcript of the chat i just had with a Bob casino "support host" who ended the chat abruptly without resolving the issue in any meaningful ...

SpinRider Casino - Accused of ''abuse'' without any real proof followed by winnings been withheld

Hi, I always read the Terms and Conditions thoroughly before signing up to a casino and especially their bonus terms. After signing up (first ...

Casino Heroes - Legitimate winnings of £170 removed after completing wagering requirements

I signed up for a £5 welcome gift at Casino Heroes, completed the wagering of 40x and was left with a real money balance of around £87. The ...

Wunderino Casino - Declined legitimate winnings claiming violation of bonus rules which I never did

I wrote an E-Mail to the Suppor tteam of Wunderino Casino: Dear Wunderino-Team, I want to answer to the tickets 343866, 344390 und 344743. You told ...

BabeCasino - First gave me wrong information on live chat and then punished me for their mistake with insane wagering

Everything started when I made a deposit on babe.casino. It was a bonus where I got 200% on my € 125deposit so a €250 bonus. The wager on the ...

Oshi Casino - Welcome deposit bonus not credited due to unjustified accusations

Hi, i am new to Oshi.io casino, i never deposited before, i signed up with 1 account and filled out 1 time in this account my personal info like my ...

Wintika Casino - Denied I have ever received free spins and played and won

I used bonus code ASKGWINF on sign up, screenshot attached as the url only refers to the $5 bonus https://www.askgamblers.com/bonus/no-deposit/wintika ...

Spinit Casino - Unfair confiscation of winnings

Just like numerous others on here, SpinIt have confiscated my £913.50 of winnings from their welcome bonus with the following email Dear Sol < ...

Betsupremacy.ag Casino - Missing deposit bonus

I activated the 100% bonus, deposited just over the minimum of $15 ($17.20). Deposit was successful but bonus wasnt automatically added to my account ...