Bonus issues

Noxwin Casino - Forfeiting bonus on bogus grounds

I made a deposit of 20 euro and received a bonus of 10 euro (50%). I played around 200 euro (turnover requirement was 350 euro) and was lucky and soon ...

10Bet Casino - Not honoring its own cashback offer

There was a cashback promotion a month ago, I lost $200 during that time, Yet I didn't get a payment of 25% the next day as promised. If that wasn' ...

Rich Casino - Sending me false free play bonus

Ok, I got an email from Rich casino today stating I had a 25.00 free chip waiting for me in my account, and to just click the banner and it would be ...

Boyle Casino - Bonus Not Given As Promised

I am writing regarding the Christmas Giveway Promo held on Boyles casino website. The original Terms and Conditions stated wager up to £1000 to ...

PlayHippo Casino - Missing 400 free spins they promised from December

- I deposit £300 on the 18th of December in order to receive 500 free spins on the Sparks game, after receiving a personal email offer. - Only 100 ...

Boyle Casino - Christmas giveaway Offer Not paying £100 Cash

Hi Ask gamblers, This email i sent to boyles explains it all. Thanks Good Morning, This email, whilst no doubt being an issue that is ...

Boyle Casino - Refuse to honour their terms and conditions for Christmas Giveaway

On Saturday 26th December 2015 at 10:37 I opted into a promotion at Boylecasino.com. I know exactly what time it was that I opted in because I ...

Boyle Casino - Changing terms AFTER completed wagering to avoid paying bonus as advertised

This is my complaint regarding the recent "Christmas Giveaway" casino promotion run by Boyle Sports Casino. The offer was to receive £100 cash for ...

Boyle Casino - Changing Christmas Promotion terms retrospectively

on the 26th dec i saw an offer on boylesports casino which read stake £1000 on any slot or combination of slots and receive £100 back i decided that ...

Boyle Casino - Refusing to honour their bonus

Boylesports casino offered a promo over Christmas which was clearly stated as "Stake £1000 on the casino, get a £100 cash bonus". This is well ...

Boyle Casino - Christmas Giveaway Promo Bonus Not Given

I, the Claimant, opted in and participated in Christmas Giveaway promotion announced on 26/12/2015 by BoyleSports at its website (the “Promotion ...

NetBet Casino - Won iPhone 6s from their Christmas promotion, but they delay the delivery with a month?!

Hi dear readers, i am a player at netbet casino.gr.com since 3-4 years...i has bet a lot of thousand euros at their platform and as a result i have ...

Boyle Casino changed terms on their Xmas Giveaway Promotion after I had completed the offer and refuse to honour their terms

I took part in the Xmas Giveaway Promotion at BoyleCasino, the terms stated play through £1k on slots for a £100 cash bonus. I wagered through ...

Boyle Casino - Refusing to credit Xmas Bonus £100 as advertised

I would like to complain aboutthe recent ‘Christmas Giveaway’ casino promotion run at Boyle Sports Casino. Offer was for £100 cash refund for ...

Boyle Casino - Changing terms to avoid paying an advertised bonus

On 25/12/15 I received an email from BoylesCasino offering a £100 bonus for wagering £1000 on slots in their casino. The terms were as follows: ...

Boyle Casino - Xmas giveaway promo problem

I took part on Xmas eve to wager £1000 on casino and get £100 cash. On Boxing Day I had a email to say they had changed the wagering requirements to ...

Boyle Casino - Changing terms to avoid paying a bonus as advertised

I would like to make a complaint regarding the recent ‘Christmas Giveaway’ casino promotion run at Boyle Sports Casino. This offer was to receive ...

Crazy Spins Casino - Welcome bonus not given

Hello, A couple of days ago i signed up at Crazy spins Casino because of their welcome bonus being very attractive (200%). I went ahead and ...

iGame Casino - Refusing to credit Free Spins as promised

I recived a mail that said i would recive 70 spins on the slot Second Strike if i made a dep of 250 sek. (copy from mail) Erbjudande: Få 70 Free ...

Almighty Vikings Casino - Not going pay out, stating unjustified bonus terms violation

Hi, I played through one of their promos, managed to win a bit under 2000, and they refused to pay citing maximum bet violation. "The maximum ...

Desert Nights Casino - Wont give the December 50 bonus

Welcome to Desert Nights Visitor, Akira will be right with you. Your chat ID is SMX123115072342-406. Akira Hello, welcome to Casino Support, how may ...

BTC Casino - Free Spins Lost Due to Software Glitch and Deposit Bonus Not Credited

I was playing Gonzo's Quest mobile and I won 10 free spins. When the main reels split to move to the free spin reels, the game froze on a black screen ...

Thrills Casino - Been Unfairly Accused in Bonus Abuse

Deposited 100 Swedish krona. Got 500 to play for with 400% bonus. Won 6800. Withdrew 5000 and now they have taken it away saying Bonus Abuse. I have ...

Zodiac Casino - Refused withdrawal, no reasons stated

I had received a preposterous email stating that I have violated the casino rules for a bonus payout which is fraudulent claim. I had deposited 5 ...