I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several cash out request for $2000 each, and not wanting to reverse any of those, I had built up my rewards to another 50 or $60, Played with a that, and was able to cash out again. I think I ended up having about $6000 in pending payouts. The next day I was unable to log into my account, and was told that security was reviewing my account. I have no idea why as I have spent thousands upon thousands of dollars there and play there Since they first opened. I was a millionaire club player. Nobody ever gave me a valid explanation for why my account was under review, and not only that they reversed All my withdrawals, And after a week or so opened my account again and said that I would not be eligible for the VIP bonuses that I had been. I was naturally furious, and got very vague answers anytime I ask what was going on and why they are giving me a hard time. I then deposited $25 Because they reopened my account and as angry as I was I wanted to see if my luck would carry. Between the $25 deposit and the 90 or 100% deposit bonus I got, I was able to cash out again. They paid 2000 the next day, Which is unheard of. I continued playing, and was able to Request another $2000 withdrawal. Within hours, they had to shut down my account again, and now they are saying that I have to review my account is closed permanently. They did not send my second $2000 withdrawal out, and there is no legitimate reason why they shouldn’t have, seeing as though that was generated as a result of a deposit I made, and no cash out restrictions were in place (ie, play through, free cash bonus, etc). I’m so mad I’m spitting nails right now and want everyone to know how they have treated someone who has spent well over $100k over the course of playing with them. I have cashed out many, many times and they arbitrarily shit me down with money still owed!!!
Disputed casino | Miami Club Casino | |
Reason | Account closure | |
Amount | $ 2000 |
Miami Club Casino Complaints
- 14 of 16 resolved
- 1 day avg response
- 1 month avg complaint life
- 701 USD avg amount
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Resolved
Miami Club Casino - Support and Security began to ignore me after withdrawal was approved
$900
Resolved
Miami Club Casino - Support and Security began to ignore me after withdrawal was approved
For over a week leading up to my withdrawal, Miamiclubcasino security and cashier were responsive and helpful. All the way up until the actual day of ...
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Unresolved
Miami Club Casino - Not paying for reason ''Negative Casino database''
$1,300
Unresolved
Miami Club Casino - Not paying for reason ''Negative Casino database''
Hello I signed up with MiamiClub Casino on May 2018 and have been an active player which never won playing slots games. On Jan 2019 I finally got ...
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Resolved
Miami Club Casino - Delayed $150 payment
$150
Resolved
Miami Club Casino - Delayed $150 payment
I have earned 150$ from the welcome bonus and i have request withdraw since the 23 january 2019 , i have sent all the documents necessary ( passport, ...
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Resolved
Miami Club Casino - 5 of-a-kind winning combination paying and saying straight flush
$1,700
Resolved
Miami Club Casino - 5 of-a-kind winning combination paying and saying straight flush
Not at all happy with this casino. I have been playing a progressive slot game called "Poker Slots" for the last couple of months. I REALLY like the ...
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