Closed my account and took my money for no reason

I do not quite understand what the bets10 does.

I made a deposit of 10 euros from my skrill account , without any bonus.
I wanted to play poker, but I had a set limit on my account and I could not buy any ticket to the poker tournament,
I did not play a single hand in poker because of the limit, I wrote an email to the support to remove this limit, 2 days I did not get an answer, so I played the casino in the white rabbit slot.
On the 0.30 euro stake I got a few times the bonus game, I won 85 euro and I make a cashout 85 euro to my skrill account .
I send documents and...
On the next day, my account was blocked and the reason given was " account has been closed by our Risk deparment according to your suspicious manners." LOL


I have an account in bets10 from 3 or 4 years, I am powerless because they have closed my account for no reason and stole 85 euro ,i don not play poker, i do not play live casino, i do not play with any bonuses. Its insane, pls help.
Regards