Unresolved
$800
Unresolved
Kudos Casino - Account closure
Before I even signed hp st this casino I live chat with rep about all the rules and how withdrawls and deposits work and what doc they would need to ...
Rejected
$55
Rejected
PokerStars Casino - Frozen account
PokerStarsCasino, i deposited 10 USD, i played live book of dead , my balance went up to 55 USD aproximately, i got tired, then i logged out of the ...
Unresolved
$4,800
Unresolved
Genesis Casino - Hold to blocked account winnings over 4,800 CAD
Been playing to their site for almost a month, spend hundreds of dollars till i get my first big win . and while im ingame on one of their slots, to ...
Resolved
Resolved
Oshi Casino - They took my winning and closed my account
Hello, My name is Sikder.I have an account with Oshi Casino.I had claimed welcome bonus and played slot Book of Dead.On my 1st deposit there I was ...
Resolved
$90
Resolved
PokerStars Casino - Account frozen with pending withdrawal and funds still in
HiMy Account was created 24th june and I deposited ~$40. Won $50 and I tried to withdraw 90$ (june 24th) and got email with transaction verification ...
Resolved
Resolved
PokerStars Casino - Account restricted due to ''a routine security investigation''
I am currently being blocked by PokerStars Casino regarding my account being restricted randomly. I deposit with the Rapid method andthey just ...
Rejected
£518
Rejected
PokerStars Casino - Restricted account access getting ignored
I have been restricted from playing and withdrawing from pokerstars. It has been over 2 weeks and i still get the message,Your account has been ...
Resolved
R0
Resolved
Black Diamond Casino - Account closed and winnings were voided for no reason
My black diamond account was closed today. They claim that the reason was because of the following:2.5.6. Casino reserves the right to withhold or ...
Rejected
Rejected
Sportsbet.io Casino - Will not close account despite being notified about my problem gambling issues
Dear,At 09-09-2019 I chatted with Sportsbet to close my account, they told me to do it by e-mail, so I did send them that night an e-mail from my ...
Resolved
Resolved
PokerStars Casino - Account restricted 14 days ago
HelloI have a restricted account after making a refund 14 days ago I deposited and withdrew without problems for 4 years until the day of 29/6/2019 ...
Rejected
$304
Rejected
Palace of Chance Casino - Never received approved withdrawal
I had a withdraw ($304 after bonus) that was approved on Aug 13th. It was approved, all of my documents were received, my account verified. I complied ...
Resolved
£245
Resolved
PokerStars Casino - Account Frozen, Reason Unknown
Username: mrdom93Been a longstanding member (5+ years). fully verified and completed a number of withdrawals and deposits in the past. I have recently ...
Rejected
₹250,000
Rejected
LeoVegas Casino - Closed my account without processing my withdrawal
Hello team,I won Rs.546404 on 2nd October 2019 in LEO VEGAS CASINO. Next day on 3rd October 2019 I made withdrawal of Rs.250000 to my Indian KOTAK ...
Resolved
Resolved
Planet 7 Casino - Revoked account for no reason
Hello,I am writing to you because of my account being revoked at Planet 7 Casino. I have been playing on that casino for a while now and I have ...
Resolved
Resolved
Magical Spin Casino - Account blocked and withdrawal refused
On 10th September, I saw my account blocked and received an email saying "Following an audit of your player account, it appeared a similarity of IP ...
Resolved
€50
Resolved
Casoo Casino - Admitting fault of random removal of funds from account then closing my account
Hello,I have been playing at Casoo Casino a hell of a lot over the past 4-5 months. I am Level 49 in their loyalty program. (no idea what the top ...
Unresolved
Unresolved
Spin Million Casino - Tricked me to play after my request for account closure due to gambling addiction
HelloI want to complain about responsible gambling Policy off Spin Milllion Casino and about this how They handle my case and and about this at they ...
Resolved
Resolved
888 Casino - Account closed by with no honest answers
My account was closed almost a month ago by 888, I have contacted them several times as to why. I know exactly why but these guys refuse to give me an ...
Resolved
Resolved
PokerStars Casino - Account Restricted, No Further Updates
HiI opened my first ever account with Poker Stars a couple of weeks ago and made two deposits, £50 and £40 approx no problem and was playing away ...
Resolved
Resolved
22bet Casino - Refuses to close account immediately
Hi,I tried to close my account on 22bet. The refuse to do so immediately nor will they block deposit options. Only thing they do is answer like below ...
Resolved
£0
Resolved
The Grand Ivy Casino - Closed my account with £8,000 winnings, won't say why
I have won quite a bit from this casino never had any problems Withdrawing.I have £8000 no bonus used which is in pending that I withdrew 22/8/19. I' ...
Resolved
$500
Resolved
PokerStars Casino - Account restricted for over 2 weeks and still no reply
My account has been restricted about 2 weeks ago now due to a “random security check” which is supposed to take a maximum of 72 hours according to ...
Resolved
$1,200
Resolved
PokerStars Casino - Account closed, Support not answering
I am currently in holidays in spain, Last week I decided to log on my pokerstars account and received a message letting me know my account was “ ...
Resolved
€300
Resolved
PokerStars Casino - Account is restricted due to a routine control, no further information
Dear,Right after a 300 euro deposit my account was restricted due to a routine security investigation. This happened on monday the 30th of September. ...
Resolved
$240
Resolved
PokerStars Casino - Account restricted following a routine security investigation
My account has been randomly restricted. I have been playing for a few years now and have already sent my full identification across a couple years ...
Rejected
€5,000
Rejected
BaoCasino - Closed my account with €5,000 balance accusing me of 'money laundering'
Hello!I have found out about this Casino a while ago and deposited a bit. Then I won a nice amount in a Slot game. Casino asked me for a lot of ...
Resolved
€975
Resolved
Unique Casino - Refuses to close account / respect own responsible gaming policy
Hello,I am an experienced online casino player that has experience from many online casino. Never have I come across such an unprofessional and rogue ...
Resolved
$3,300
Resolved
888 Casino - Account locked and withdrawal delayed
Hello, I'm a 888 casino player. I’ve been playing under the nickname maryse61 for a long time and invested more than $ 15,000 in my account. but ...