Account Handling Issues - Page 53

SlotsUK Casino - Account closure and confiscation of winnings without giving any reason

I have opened an account with slotsuk today, made a deposit of 200, received 100% bonus, and managed to complete the wagering requirements. I made a ...

Novibet Casino - Investigating my account for 25 days after 64k win

I am writing to you to raise a complaint about: Novibet I opened a Novibet account on the 9th May and hit a win 64k win which was fully wagered, I was ...

bwin Casino - Irresponsible Actions

I am furious with this casino. My account was initially closed at my request previously and I decided to play again and reopen my account. I had to ...

Gamebookers Casino - Unjustified Account Closure

I joined this casino last night and deposited money. I won £130 ( initially ) I tried to withdraw this but I was blocked and when I asked live chat I ...

Casoo Casino - Ignoring my problem gambling issue

On Jul 4 I requested for self exclusion permanently. I clearly stated my reason for having gambling issue and wanted locked forever.https://www. ...

Winner Million Casino - Refusing to pay

Hi I deposited over 1k in Dec 2018 and withdrew £250....I was given email saying delayed due to Xmas then another saying update in 72 hours...then ...

JoyCasino - Blocked account - they let me broke their rules- before withdraw money

Dear Askgamblers Team,I have a problem with Joycasino. I created an account made some hundreds of Euros deposit and played. After I wanted to withdraw ...

LeoVegas Casino - Account closed, still not getting a response 11 days later

Hello everyone,didn't have any problems before this with LeoVegas and always got fast responses from support e-mails (1 to max 2 days). My account was ...

Casollo Casino - Offline for several days and support email no longer exists

Casollo Casino has been offline for several days now and their support email no longer exists. No information or social medias can be found of this ...

Casino Moons - Account closed and pending $500 withdrawal still not received

I deposited 500 nine days ago had a play around on the live casino and won a bit and then ended back at 500 so said I'd withdraw, the past three days ...

Springbok Casino - Self exclusion agreement not respected

HiI submitted my self exclusion form to Springbok casino January 2018. In the self exclusion form it stated that the account cant be open even if i ...

Svenbet Casino - Promised refund which still hasn't been processed after a month of waiting

The case started after I received an email in May from svenbet to come Back to their site. In januar i closed my account due to gambling problems. I ...

SpinUp Casino - Account blocked for no reason

My account is blocked. I made a lot of deposits and withdrawals. After receiving the last withdrawal, I logged into my account to find out about ...

Starspins Casino - Account closed after deposits of over £35,000 made without any further information or justification

I have been a member of this casino for some years now and have spent thousands I have had some withdrawals but nothing major. Last month I had ...

PokerStars Casino - Froze account & not responding to emails

Poker stars froze my account over 2 months ago and despite me sending all info requested they have not responded to over 30 emails. There has been ...

LaRomere Casino - Win voided and account closed for no real reason

I opened an account a LaRomere and proceeded to use their welcome bonus. I lost on the first deposit but won quite a bit on my second deposit and ...

Betfinal Casino - Closed their Norwegian operations and simply removed my winnings

After I opened my account in April, got a welcome bonus and played a few days had I won almost 1000 EUR. A few days later I couldn’t access my ...

Vegas Casino Online - Requested account closure took months

I asked casino on 6th of April to close my account.I recieved later email saying that my request been sent to appropriate department so I presume I ...

BOSS Casino - Deceitful behavior and confiscation of legitimate winnings

Hello Ask GamblersI registered on Boss casino on April 3rd 2019 and made a deposit of 200$. I played with the welcome offer they gave me and lost, ...

PokerStars Casino - Account restricted following a routine security investigation

Good afternoon,as of 2 days ago my Pokerstars account has been restricted, directly following a deposit from my side. It is notable that the deposit ...

PokerStars Casino - Forgotten ID and Password Issue

A week or more ago I contacted PokerStars to retrieve my old, forgotten ID and password as I had thought at the time my account was registered to a ...

Magical Vegas Casino - Accounts Locked, Refusing To Return Balances After Saying I Was Verified

This is against the entire Daub Group.I have been treated shamefully and this group has caused me great stress and anxiety.I signed up to their ...

PokerStars Casino - Restricted account

I've been playing pokerstars since 2008.In April 2019, I moved from Slovakia to the Czech Republic.I've converted my account from pokerstars.eu to ...

GoodWin Casino - Closed my account and not returning my winnings or deposits

I was playing in GoodWin casino for a few weeks, i made a lot of deposits during this time. One day i encountered a problem that i can't deposit money ...

PokerStars Casino - Account locked after deposit, account closure not processed

I've been playing on this site for more than 10 years and never had an issue. I was inactive for ~2 years and decided to return.So I logged in and ...

Raging Bull Casino - Completed verification, completed wagering and now unable to enter my account

Dear Askgamblers!First of all thank you for helping to verificate my account. This problem has solved. But then what is going with this site... this ...

Sportsbet Casino - Winnings confiscated without any valid reason

Hi!Sportsbet.io scammed me without any reason:Unfortunately, your account will stay disabled due to following reason: We have acquired evidence that ...

PokerStars Casino - Account has been restricted for more then a week without any information

My account has been restricted because of an security investigation. It says it should only take a few minutes but it is now more then a week that i ...