Mark all as read

Settings

Notifications
Casino Complaints

Closed my account with $14,000 balance


7 years ago
Hi, I have many accounts with Anonymous Casino. One of my accounts I have a very large balance - about 14000.00. The I tried cashing out I noticed that I was logged out, so I tried logging in with the link I saved. I could not log in with the kink, it would being me to a sign up page. I have sent many emails to support but I have not heard back until yesterday telling me that if I gave the bitcoin wallet address they could locate my account and transfer these funds to another account.
I have many bitcoin addresses with them, so I gave them all the addresses that were in that day in which I made the deposit to the casino. Since supplying Anonymous Casino Support with this info. I have not heard back. I have made a few successful withdrawals and I am very aware how Anonymous Casino works.

The account name is a log in link since it is an Anonymous Account
This is the link which I used to log into my account with the balance: https:­//w­ww.a­no­nym­ous­-ca­sin­o.c­om/­aut­olo­gin­/F_­a1p­wJu­WCs­aoG­mSyu1z
This is another link to my other account without a balance (very small) which is still active: https:­//w­ww.a­no­nym­ous­-ca­sin­o.c­om/­aut­olo­gin­/N7­6_q­FMn­zer­AN-­Ub4Pez

Please read the attached emails. This casino is trying to get away without paying me.

Please help me to receive my winnings.

Daren
Disputed Casino Anonymous Casino
Amount $14000

Discussion

User name

AskGamblers Complaints Team have been provided with clear and undisputed evidence on behalf Anonymous Casino management that player tried to manipulate and blackmail the casino with the ongoing complaint.

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

User name
I need to know what happened to my account and why I can't log in any more. I was told never to lose this link because it how you log in.. Here is the link. Why can't I log into my account now. This account had a lot of money in it.

Account: :
https:­//w­ww.a­no­nym­ous­-ca­sin­o.c­om/­aut­olo­gin­/F_­a1p­wJu­WCs­aoG­mSyu1z
User name

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

User name

Attached are complaints that are still going on from people playing at Anonymous Casino. They are very similar. 

Anonymous Casino Complaint Stats

Resolved 0 / 6
Avg. Amount $8,836
Avg. Complaint Duration 9 days
Avg. Response Time 4 days

Anonymous Casino Complaints

See all complaints for this casino
Refusing to pay 3.6 BTC legitimate winnings
Dear AskGamblers please read the other complaints filed against this casino by oyher people. All of these complaints are Uresolved! Well the exact same thing happened to me. Please help me recover my 3.6BTC that this Casino stole from me. After the theft of my money by Anoymous Casino they immediately disabled my account. With my account disabled I'm unable to access and send you my account history. You have my permission to access my account records if these thieves will give them too you. Good luck! I hope your able to get them to return my 3.6BTC they stole and help the other people who filed similar theft reports against Anoymous Casino. If you do a Google search on Anoymous Casino you will find even more complaints about this Casino that are not listed on AskGamblers. One question I have is why haven't you had any success resolving the other previous complaints filed against this Casino? The following are the true facts and information concerning my complaint. I'm unable to attach my Account Records because they immediately disabled my account after the theft on my 3.6BTC. 1. I'm a very experienced gambler and have played at numerous online casinos 2. I only played at this casino a few times. 3. I never accepted any bonuses from this casino 4. I had one withdrawal request for 1BTC processed in timely manner 5. That experience was the reason I made much larger deposits the next day 6. I won approximately 4.0 BTC playing slots 7. I made a second withdrawal request for 3.6 BTC and lost the other .4BTC 8. My second withdrawal request was not processed 9. I sent a number of emails that were never responded to. (No Online Support) 10. Finally I received this explanation from Victoria Mahe via email: "Dear player! I apologize for making you wait with an answer. At us now works on integration with bets on sports therefore delay are possible with withdrawal as all is automated. Do not worry, your payment will be processed. Once again apologies. Good Luck!" 10. Anonymous Casino Website in bold letters " INSTANT DEPOSITS AND CASHOUTS" not true in my case or others see complaints below and complaints on the internet about Anoymous Casino. 11. Sent them another email telling them to process my withdrawl immediately as promised and any further delay was unacceptable-no response 12. My 3.6BTC was stolen by Anonymous Casino. This is dishonest and unacceptable. 13. Account was disabled-no explanation given 14. Sent the following email to the CEO of SoftSwiss who partners with Anonymous Casino: Hi Sir, I'm writing you to see if you can help me recover 3.6BTC that was taken from my account at Anonymous Casino. They refused to pay my withdrawal request and disabled my account. Researching the internet I discovered that what has happened to me has happened to other people who have played at this casino. They are dishonest and won't pay people who have won a large sum and then disable their account. I know your associated with this casino and I hope you can get them to pay my withdrawal request for 3.6BTC. Also have them explain why my account was disabled. Your a very large company that provides software for Anonymous Casino and I know you won't tolerate this dishonest behaviour by one of your clients. Realize that Anonymous Casino management will probably lie to you if you try to get the facts to my complaint. If you fail to respond then I will conclude that your company does business with and allows dishonest casinos to use your software products. I hope that's not true. Please have Anonymous Casino return the 3.6BTC they stole from my account along with an apology and promise they will stop this dishonest behaviour. Sincerely, _______
Status unsolved Unresolved
BTC4