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Account blocked & withdrawal cancelled


I recently deposited $50 with Raging Bull Casino and also claimed the WELCOME bonus which gave me double my deposit amount of $100 free to play with. I proceeded to play the Cleopatra Gold machine only and after meeting the playthrough requirements my balance was $600 which I proceeded to request a withdrawal of said amount immediately. After the initial request failed I spoke to a casino representative through the Live Chat option and was able to resolve the issue. After 5 business days I again contacted Raging Bull through Live Chat to inquire about the status of my withdrawal request and if there was any issues and if so what needed to be done to rectify them. The representative I spoke with assured me the request was approved and would take approximately 5 - 7 business days to appear in my account. However after 7 days had passed and no sign of the withdrawal in my bank account I again attempted to contact Raging Bull through Live Chat and found my account was blocked and I could not access it. This meant I could not use the Live Chat option so I sent an email to the casino and received a reply immediately that my email had been delivered and a casino representative would contact me within 5 business days to discuss the issue. After 6 days and no word I became frustrated and decided to try and create another account so that I could access the Live Chat forum which proved successful. I was told that my account information was being sent through to the financial department to find the issue and to again use the Live Chat forum and contact them in a further 48 hours to allow them time to find and resolve the issue. However when I tried to do so I was told quite promptly that my account was cancelled indefinitely with no chance of appeal and no explanation was required of them to do so. I feel this was unjust and has completely discouraged me from ever playing any online casino in the future if I cant resolve this or at least get a reasonable explanation. < personal information removed >

Disputed Casino Raging Bull Casino
Amount $600

Discussion

User name

Dear @ryder8228,

Please let us know if you have cooperated the casino and sent the required paperwork. Keep in mind that in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

User name
Hi Luke--

I sincerely apologize for not getting back to you.

In order to resolve this issue, I'll need to receive your full set of documents as well as your wire details. I've just sent you an email regarding this--once I receive your reply, I'll be able to move forward with this.

Tawni
User name loyalty-level-2
Dear tawni,
Has there been any developments in my matter and if so could you please let me know ....
Thankyou
Luke
User name

AskGamblers Complaints Team have just extended the response time frame with another 96 hours hoping that Raging Bull Casino management will soon jump in with an update on this complaint.

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
93h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999