Heres the timeline of what transpired:
OCT 26 account blocked at both Drift Casino and SlotV under Sunlet Services
OCT 26 was able to join Casino columbus and made a 50usd skrill deposit, made a pending withdrawal with Id and skrill screenshot provided
Oct 26 reported to police phone was lost/stolen. As mentioned, i did not doubt that my gaming account could have been compromised by this situation.
Oct 27 unauthorized charges were reported by bank. I advised Casino Columbus to block and refund but they declined due to their terms.
I am complaining due to:
1. Repeatedly ask for self exclusion and they did not block asap allowing more deposits to account by another person i did not authorize. I also ask them to check the consistency of deposit and game play but they did not check. I am also excluded in their sister sites.
2. Unauthorized charges as mentioned by my bank the next day my phone was lost.