Hello. So I registered for the first time on Monday on the site. Thanks to their great welcome bonus and a sort of luck, I win 1400$ by satisfying also first bonus requirements. I send all documents, including the Selfie ID, and they tell me I violated the terms by opening multiple accounts. I have really no idea, online I am only registered to my national Online Casino (Sisal) and since Monday to this site. We are still talking through support, but I want to go through this as for once in my life I am also lucky and I did nothing wrong as far as my knowledge.