Inactive user
The casinos have not withdrawn winnings for 6 days.
Immediately after the withdrawal request, I sent documents for verification, verified in an hour. To my question, why the conclusion was not made, they answered, wait, the queue. A day later, my withdrawal was canceled altogether, I wrote to them in the chat, they asked to order the payment again, because a technical error. I ordered a payment, there is no withdrawal, I asked what the problem is this time, they answered, wait, there is a queue.
After the withdrawal was canceled again, they answered the question of what was happening, failure, wait, we do not know the timeframe for solving the problem. In this case, I asked to withdraw to MuchBetter, they refused.
In total, it is the SIXTH day, there is no money. There is no clear answer, what is the reason and what time frame. The chat is closed every time.
And also yesterday and the day before yesterday they wrote that the problem was solved, now we will cancel the withdrawal, and you will be able to withdraw without problems, but nothing has changed.
Yesterday, for the first time ever, they answered the mail, wrote that the problem was from CoinsPaid, but in other casinos on the same platform, there are no problems with the withdrawal. And how can you not resolve the issue in 6 days. Although initially they promised to withdraw by the end of the day or at most within 3 days, upon the first withdrawal request.
