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Company Wont Process my Redemption and Closed my Account


3 months ago
I had a 717 sweeps coin balance at Gold Treasure Casino. I earned this through fair play. I made a redemption for this balance for $717. My redemption was denied and my account was closed. No explanation was provided. I did not break any rules. The casino refused to tell me why they won't provided me with my redemption.
Disputed Casino Gold Treasure Casino
Amount $717

Discussion

User name loyalty-level-2
There are no updates.
User name

Dear Gold Treasure Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Gold Treasure Casino Complaint Stats

Resolved 0 / 1
Avg. Amount $717
Avg. Complaint Duration N/A
Avg. Response Time N/A