Jackpota Casino - Help me with KYC

Dear @Colepet482,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

I have sent multiple verifications with no outcome. Been told 48 for over a week now. Received email claiming account was cleared but was nor is still restricted. Any time I contact customer service they say they will escalate it but with no resolve. It's only 100 dollars. It should be that difficult. I've sent 3 different proof of addresses to the. A bank statement and credit card statement and a copy of my lease.

Dear Jackpota Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I have had no resolution on this matter. Every time I contact support I'm told to wait 48 hours but then I am asked to send verification again saying it's invalid. All that I've sent had name and address like they have asked. I don't think my account is going to be fixed.