Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and I have played and spent money on there for months. I have won 1000$. Now I am locked out and support will not respond. I would like to redeem my 1000$. Also, why doesn’t your casino offer support It shouldn’t take weeks or months for somebody to be verified or redeem. Y’all had no problem taking my money numerous times and allowing me to play so what changed for yall to act in this manner.
Complaint Info

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
I still haven’t got a message or email from wow Vegas yet
WOW Vegas Casino Complaints
- 3 of 40 resolved
- 3 days avg response
- 4 days avg complaint life
- 13,725 USD avg amount
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14 hours left
WOW Vegas Casino - Redemption page blocked by an verification overlay
$105
Open14 hours leftWOW Vegas Casino - Redemption page blocked by an verification overlay
I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...
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Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
$450,000
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WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...
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Unresolved
WOW Vegas Casino - Fail to verify account
$3,000
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WOW Vegas Casino - Fail to verify account
I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot. I have proof of a ...
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Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
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