Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and I have played and spent money on there for months. I have won 1000$. Now I am locked out and support will not respond. I would like to redeem my 1000$. Also, why doesn’t your casino offer support It shouldn’t take weeks or months for somebody to be verified or redeem. Y’all had no problem taking my money numerous times and allowing me to play so what changed for yall to act in this manner.
Complaint Info

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
I still haven’t got a message or email from wow Vegas yet
WOW Vegas Casino Complaints
- 2 of 38 resolved
- 3 days avg response
- 4 days avg complaint life
- 2,526 USD avg amount
-
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
-
Unresolved
WOW Vegas Casino - Super cash incorrect payout
Unresolved
WOW Vegas Casino - Super cash incorrect payout
This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...
-
Unresolved
WOW Vegas Casino - Verification Issue after winning money
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
-
Unresolved
WOW Vegas Casino - Verification denied no response
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
Have trouble with WOW Vegas Casino?