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Casino Complaints

Pulsz Casino - Account locked after I tried to redeem

UNRESOLVED

Complaint Info

Disputed casino

Pulsz Casino
badge
Littleh Utah
3 weeks ago

I have redeemed before my account is verified.

I study deposits with them daily, and I went and tried to redeem, and they just locked my account.

I’ve emailed them, and they said they would get back to me within 72 hours, and that was five days ago

Now they don’t want to answer me at all. I’ve emailed them multiple times. I’ve searched up the numbers to call them. I’ve called them, and they just say that they’ll get back to me through email

AskGamblers
3 weeks ago

Dear @Littleh,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
2 weeks ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.