I submitted a redemption on 2/28 that has yet to be processed, I believe that this is just a stall tactic on their part not to pay, after multiple emails and live chat conversations I have gotten nowhere they are defenitly living up to their horrible reviews! Looking for some help to resolve this matter!
Complaint Info
Mega Bonanza Casino Complaints
- 2 of 14 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 4,036 USD Avg. Amount
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Unresolved
Mega Bonanza Casino - Pending 14k
$14,000
Unresolved
Mega Bonanza Casino - Pending 14k
I hit the jackpot 14k on their website.It's been 10 days, and my money remains pending.I verified and have smooth redemption for 1k, 800$, but the ...
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Unresolved
Mega Bonanza Casino - Refusing to pay out
$1,360
Unresolved
Mega Bonanza Casino - Refusing to pay out
I’ve been going back and forth with MB for the past week. I tried to withdraw two separate winnings. One for $960, and one for $400.They ask you to ...
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Unresolved
Mega Bonanza Casino - They hadn’t verified my account
$3,000
Unresolved
Mega Bonanza Casino - They hadn’t verified my account
I can’t believe it, but after spending almost $2,000, I finally won something. I redeemed $500 of my winnings; I know it's not much, but that’s ...
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Unresolved
Mega Bonanza Casino - Redemption declined so resubmitted it
$19,000
Unresolved
Mega Bonanza Casino - Redemption declined so resubmitted it
I won big on mega bonanza casino and am trying to get my redemption. I got contacted by them and they asked for proof of deposits to site and proof of ...
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