I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones. I 100% followed all directions for the supporting documents. I have reached out to wowvegas over 20+ times with no response. I won 9k and desperately need it or atleast have my money refunded that I spent there. It’s completely unfair and I feel scammed. I need that money as soon as possible.
Complaint Info

Dear @Shetrah,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
$9003.14 is the total amount they owe me.

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 3 of 41 resolved
- 2 days avg response
- 4 days avg complaint life
- 13,392 USD avg amount
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87 hours left
WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot
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WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
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WOW Vegas Casino - Fail to verify account
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WOW Vegas Casino - Fail to verify account
I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot. I have proof of a ...
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