I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat or anything to get a hold of them so I really don't know what to do anymore. Please help me. My user ID on the website is 6915021
Complaint Info
Here are my receipts for the 2 purchases made to win that money... $600 dollars i gave them to win my $850 they owe me
Dear RealPrize Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
RealPrize Casino Complaints
- 1 of 8 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 1,973 USD Avg. Amount
-
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
$156
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...
Read more -
Unresolved
RealPrize Casino - Says my credentials to login are wrong
Unresolved
RealPrize Casino - Says my credentials to login are wrong
I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...
Read more -
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
Read more -
Unresolved
RealPrize Casino - Don't follow their own policies
$2,100
Unresolved
RealPrize Casino - Don't follow their own policies
I have a severe gambling addiction and in a moment of strength on 12/6/2024, I submitted request for permanent closure (will send their policy) of my ...
Read more
Have trouble with RealPrize Casino?