I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat or anything to get a hold of them so I really don't know what to do anymore. Please help me. My user ID on the website is 6915021
Complaint Info
RealPrize Casino Complaints
- 1 of 7 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 2,133 USD Avg. Amount
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Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
$156
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...
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Unresolved
RealPrize Casino - Says my credentials to login are wrong
Unresolved
RealPrize Casino - Says my credentials to login are wrong
I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...
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Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
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Unresolved
RealPrize Casino - Don't follow their own policies
$2,100
Unresolved
RealPrize Casino - Don't follow their own policies
I have a severe gambling addiction and in a moment of strength on 12/6/2024, I submitted request for permanent closure (will send their policy) of my ...
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