Mega Bonanza Casino - Slow redemption

I’ve won a decent amount of money and this site will not pay me. I’ve chatted countless time with support and they all give me different answers. I just want my money!

Edit- I have now sent you all the information you requested with your response. I hope this helps but I have little faith. If my redemption is processed in a timely manner I will change my review.

Edit- Here we’re 24 hours later and still no response and zero help. I’ve tried chatting with support again. They say wait 48 hours. Well it’s been over a 100 hours. This place has over 2,200 dollars from me and will not process my redemption. STAY AWAY!

EDIT- This is my current conversation with support today. I want this to be noted I will not stop until I get my redemption.

Megabonanza Support! Please enter the following information
megabonanza

Current Issue
Redemption Query
megabonanza

megabonanza says:
Connecting you with someone now.
Taylor Woods says:
Here we are and still no redemption not even a hint of help from customer service
Taylor Woods says:
March8th!!!!!!! 2,200
Taylor Woods says:
Process my redemption
Adriano

Adriano says:
Hi there. This is Adriano and thank you for contacting us today here at MegaBonanza Live Chat Support! How can I help you?
Taylor Woods says:
I’ve already told you
Taylor Woods says:
Where’s my redemption
Taylor Woods says:
It’s been 6 days!!
Adriano

Adriano says:
Thank you for the information. Please give me 2 to 5 minutes to check your concern.
Taylor Woods says:
Okay
Adriano

Adriano says:
I’ll need to escalate your concern to the relevant department so they can check in more detail. Please note that it may take 24 to 48 hours to receive a response, but they are generally superfast.
Taylor Woods says:
This has already happened
Taylor Woods says:
And it’s been over 48 hours and they have not emailed me
Adriano

Adriano says:
I will ask for priority on your concern
Taylor Woods says:
I have zero faith in this
Taylor Woods says:
Somebody already told me that as well
Adriano

Adriano says:
I understand your frustration. Please know that I have already provided all the necessary information regarding your account and escalated your concern to the relevant team. At this time, I do not have any additional updates to share. I appreciate your patience while we work on this.
Taylor Woods says:
I’m posting all these conversation online for poor reviews
New
Adriano
Adriano says:
I understand, Taylor. Sorry regarding that
Adriano says:
I will check wit the relevant team
Adriano says:
May I assist you with anything else?

Adriano says:
I am sorry, but I am no longer getting a response here. I am afraid I will have to end the chat now to assist other players