I have had a pending redemption for $2,000+ for more than 3 business days now. I'm a gold VIP and I haven't had any issues in the past getting my redemptions within 1 business day (as per their policy for gold VIP and hosted VIP tiers). I have sent support 5 emails now, all of which have gone ignored.
AskGamblers
Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unresolved
$10
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