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Withdrawal held in pending for 7 days without explanation


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By colin69
7 years ago
My withdrawel request is still pending 7 days after I requested my winnings. There are 2 withdrawells as they do not allow withdrawells of more than $2500 in one process. My 2 withdrawells are $2500 and $1000. I have contacted casino support via live chat multiple times and keep getting told something different each time. On last live chat I was advised the funds would be cleared from pending by Tuesday 4th June at the latest however they are still being held. They have received the email I sent with verification documents and from what I have been informed everything is fine. Please help as my attempts to seek answers have not been successful.
Disputed Casino Raging Bull Casino

Discussion

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AskGamblers Complaints Team considers behavior demonstrated by the player to be incompatible with AskGamblers Casino Complaints Service standards for an honest, just and respectful manner of communication during the complaints process. Such behavior is considered as a direct breach of the Terms & Conditions associated with AskGamblers Complaints Service and therefore, AskGamblers Complaints Team decided to reject the case and suspend player's further access to AGCCS.
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AskGamblers Complaints Team considers behavior demonstrated by the player to be incompatible with AskGamblers Casino Complaints Service standards for an honest, just and respectful manner of communication during the complaints process. Such behavior is considered as a direct breach of the Terms & Conditions associated with AskGamblers Complaints Service and therefore, AskGamblers Complaints Team decided to reject the case and suspend player's further access to AGCCS.

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Askgamblees,

I thought you said you helped people this has been ongoing since the 29th May. If you read my last post i have asked Tawni which dates statements are needed. Why are they just now asking for statements. We have decided to put complaints on all social media about raging bull and askgamblers as you have not helped at all. You will be hearing from my solicitor.

Colin
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Dear @colin69,

Please let us know if you have cooperated the casino and sent the required paperwork. Please be in aware in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

Raging Bull Casino Complaint Stats

Resolved 588 / 640
Avg. Amount $2,584
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500